Newgen’s Electronic Documents Record Management System (EDRMS) enables end-to-end management of enterprise records, from creation, maintenance, and usage to disposition. It helps improve accountability of physical and electronic records by maintaining their authenticity, reliability, and integrity. By leveraging the system, enterprises can excel audits and meet compliance goals for legal and regulatory requirements such as DoD 5015.02, VERS, ISO 16175 1 & 2, ISO 15489, and NRAA Oman.

What to Look for in an Ideal Electronic Documents Record Management System (EDRMS)?

Newgen’s Electronic Documents Record Management System (EDRMS) enables end-to-end management of enterprise records, from creation, maintenance, and usage to disposition. It helps improve accountability of physical and electronic records by maintaining their authenticity, reliability, and integrity. By leveraging the system, enterprises can excel audits and meet compliance goals for legal and regulatory requirements such as DoD 5015.02, VERS, ISO 16175 1 & 2, ISO 15489, NRAA Oman and NRAA Singapore.

A Platform-based Approach

To keep up with dynamic business requirements, you must invest in a platform-based solution that is agile, future-ready, and has key capabilities, including artificial intelligence (AI)-and machine learning (ML)-based content classification, metadata generation, mobile-based access, and social content management

Adherence to Security and Compliance Measures

The system must ensure the authenticity, confidentiality, and integrity of records with comprehensive security capabilities. Furthermore, the system must comply with global standards and system certifications, including DoD 5015.02, ISO 15489, ISO 16175, VERS, NRAA Oman and NRAA Singapore

Advanced Technologies for Intelligent Automation

The solution must automate the end-to-end records lifecycle, from creation to disposition. Additionally, the chosen solution must be powered with new-age technologies, such as AI, ML, and robotic process automation, etc.

Collaboration Using Productivity Applications

While evaluating a solution, consider its ability to leverage AI and GenAI to enhance employee productivity and easily align with organizational needs. AI-powered automation accelerates workflows, while GenAI-driven insights enable smart recommendations and intelligent content discovery. This empowers users with the right tools to collaborate across geographies, access critical information instantly, and share documents effortlessly.

Federation Across Multiple Systems

An ideal records management software must offer a unified view of information, while enabling your users to access, edit, and manage documents through productivity-focused applications like Microsoft SharePoint. Additionally, the solution should feature federated search capabilities, to search connected repositories and content management systems, from a single interface

Integration with Enterprise Apps

Your selected records management software s should integrate with other business applications, tools, repositories, and cloud storage systems through APIs and web services, ready-made adaptors, integration standards, and custom APIs. Additionally, it must support microservices and containerization-based deployments

Smooth Migration from Legacy Systems

The chosen records management solution must seamlessly adapt to your organization’s growth, evolving business needs, and future requirements. Furthermore, the solution must enable seamless migration and modernization of legacy systems and offer interoperability for efficiently delivering civic services

A Platform-based Approach

To keep up with dynamic business requirements, you must invest in a platform-based solution that is agile, future-ready, and has key capabilities, including artificial intelligence (AI)-and machine learning (ML)-based content classification, metadata generation, mobile-based access, and social content management

Adherence to Security and Compliance Measures

The system must ensure the authenticity, confidentiality, and integrity of records with comprehensive security capabilities. Furthermore, the system must comply with global standards and system certifications, including DoD 5015.02, ISO 15489, ISO 16175, VERS, NRAA Oman and NRAA Singapore

Advanced Technologies for Intelligent Automation

The solution must automate the end-to-end records lifecycle, from creation to disposition. Additionally, the chosen solution must be powered with new-age technologies, such as AI, ML, and robotic process automation, etc.

Collaboration Using Productivity Applications

While evaluating a solution, consider its ability to leverage AI and GenAI to enhance employee productivity and easily align with organizational needs. AI-powered automation accelerates workflows, while GenAI-driven insights enable smart recommendations and intelligent content discovery. This empowers users with the right tools to collaborate across geographies, access critical information instantly, and share documents effortlessly.

Federation Across Multiple Systems

An ideal records management software must offer a unified view of information, while enabling your users to access, edit, and manage documents through productivity-focused applications like Microsoft SharePoint. Additionally, the solution should feature federated search capabilities, to search connected repositories and content management systems, from a single interface

Integration with Enterprise Apps

Your selected records management software s should integrate with other business applications, tools, repositories, and cloud storage systems through APIs and web services, ready-made adaptors, integration standards, and custom APIs. Additionally, it must support microservices and containerization-based deployments

Smooth Migration from Legacy Systems

The chosen records management solution must seamlessly adapt to your organization’s growth, evolving business needs, and future requirements. Furthermore, the solution must enable seamless migration and modernization of legacy systems and offer interoperability for efficiently delivering civic services

Organizations looking for an advanced content platform capable of scaling for heavy workloads and that need deployment flexibility and advanced automation and AI capabilities should consider Newgen.

The Forrester Wave™: Content Platforms, Q1 2025

How Does Newgen Solve Your Electronic Documents Record Management System (EDRMS) Needs?

Hybrid Records Management

Manage the complete lifecycle of various types of records, including e-mails, physical, and electronic records while retaining their integrity and authenticity. Create and manage various classification schemes for records that help in easy search and retrieval

Intelligent Records Classification

Enable rapid digitization of physical content through scanning and intelligent information extraction. Leverage the power of AI and ML to classify records based on content for smarter classifications and metadata generation

Governance and Compliance

Ensure complete governance of data for compliance and regulations. Create labels and policies, such as retention, disposition, and storage to keep records complied to various regulatory standards

Seamless Collaboration with Productivity Applications

Manage records with a range of systems and facilitate real-time collaboration using business productivity apps, such as Microsoft Outlook, Microsoft Office 365, MS Teams, SharePoint, Google Docs, and more

Hybrid Records Management

Manage the complete lifecycle of various types of records, including e-mails, physical, and electronic records while retaining their integrity and authenticity. Create and manage various classification schemes for records that help in easy search and retrieval

Intelligent Records Classification

Enable rapid digitization of physical content through scanning and intelligent information extraction. Leverage the power of AI and ML to classify records based on content for smarter classifications and metadata generation

Governance and Compliance

Ensure complete governance of data for compliance and regulations. Create labels and policies, such as retention, disposition, and storage to keep records complied to various regulatory standards

Seamless Collaboration with Productivity Applications

Manage records with a range of systems and facilitate real-time collaboration using business productivity apps, such as Microsoft Outlook, Microsoft Office 365, MS Teams, SharePoint, Google Docs, and more

Customers
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Customer Speak
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Using NewgenONE solution, I can (easily) build a customization solution for our company on the platform instead of buying different end-point solutions that only solve one problem statement.
Using NewgenONE solution, I can (easily) build a customization solution for our company on the platform instead of buying different end-point solutions that only solve one problem statement.
Using NewgenONE solution, I can (easily) build a customization solution for our company on the platform instead of buying different end-point solutions that only solve one problem statement.

Bryan Wilken

Bryan Wilken

CIO & COO

Bank Midwest

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Newgen has proven to be a true partner in our efforts to improve our customers’ online account opening experience. The flexibility of their low-code platform allowed us to accommodate our three brands under one solution easily and made the implementation seamless.
Newgen has proven to be a true partner in our efforts to improve our customers’ online account opening experience. The flexibility of their low-code platform allowed us to accommodate our three brands under one solution easily and made the implementation seamless.
Newgen has proven to be a true partner in our efforts to improve our customers’ online account opening experience. The flexibility of their low-code platform allowed us to accommodate our three brands under one solution easily and made the implementation seamless.
Steve

Steven Gutierrez

Steven Gutierrez

Digital Onboarding Director – Deposits

Centennial Bank

Success Stories
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All you need to know about Electronic Documents Record Management System (EDRMS)

Records management ensures information is properly captured, stored, classified, retained, and archived. A modern records management system protects data, supports compliance, and integrates with an ECM platform or CSP to reduce risk and improve long-term information governance across the enterprise.

Document management handles active documents for daily use, while records management governs finalized, legally significant records throughout the records lifecycle. An RMS or EDRMS adds retention policies, disposal controls, and compliance capabilities not typically found in standard DMS or ECM systems.

A records management system automates the classification, retention, storage, access, and disposition of records. RMS software integrates with ECM platforms and CSPs to ensure secure management, regulatory compliance, and complete traceability across physical and electronic records.

An Electronic Document and Records Management System (EDRMS) unifies document management and records management. Unlike standard DMS, an EDRMS enforces retention schedules, lifecycle controls, legal holds, and compliance rules required for regulated industries.

Organizations must manage financial records, contracts, HR files, emails, customer documents, operational reports, policies, and regulatory submissions. A modern EDRMS categorizes these records, applies metadata, and ensures they follow required retention schedules and governance rules.

Key features include classification, metadata tagging, retention scheduling, legal holds, secure storage, access control, audit trails, lifecycle automation, and compliance reporting. RMS software often integrates with ECM platforms, IDP tools, and CSPs for end-to-end content governance.

A records management system enforces retention schedules, automates disposition, controls access, captures audit logs, and ensures records cannot be altered. Combined with an ECM platform, it provides traceability, regulatory alignment, and defensible governance across all enterprise records.

Retention schedules define how long records must be stored before disposal or archiving. An RMS or EDRMS applies these rules automatically, ensuring compliance, reducing legal risk, and supporting consistent records lifecycle management across the ECM system.

The records lifecycle covers creation, classification, storage, access, retention, and final disposition. Managing this lifecycle through EDRMS ensures compliance, seamless collaboration, reduces risk, and maintains accurate, discoverable records that support audits and operational needs.

Organizations classify records using metadata, taxonomies, file plans, and automated IDP-based extraction. ECM platforms and RMS software categorize content consistently, enabling fast retrieval, streamlined workflows, and compliance with retention rules and governance frameworks.

An RMS enforces access controls, encryption, audit trails, version security, and policy-based restrictions. Integrated with an ECM platform, it safeguards sensitive records while providing governance, legal hold management, and regulatory compliance across the enterprise.

Traditional records management suffers from manual processes, inconsistent classification, lost documents, compliance risks, and limited visibility. Modern EDRMS solutions address these challenges with automation, centralized storage, lifecycle controls, and advanced information governance.

Signs include slow retrieval, compliance failures, outdated storage, limited integration, manual retention handling, and security gaps. Modern RMS provide automation, cloud scalability, AI capabilities, and better lifecycle governance essential for digital enterprises.

A cloud-based records management system stores, secures, and governs records through encrypted storage, role-based access, automated retention, and continuous compliance monitoring. Cloud ECM platforms and CSPs offer stronger security, scalability, and remote accessibility than many on-prem systems.

Modern RMS software integrates through APIs, connectors, and workflow automation with ECM systems, ERPs, DMS platforms, and CSPs. This enables unified records capture, automated classification, and centralized lifecycle management across enterprise applications.

Intelligent document processing classify records, extract metadata, identify sensitive information, and apply retention automatically. Integrated with an ECM platform, AI reduces manual work, strengthens compliance, and improves accuracy throughout the records lifecycle.

Industries with strict regulations, banking, insurance, healthcare, government, legal, manufacturing, and energy, depend on ECM systems and EDRMS solutions to manage high volumes of sensitive records, meet compliance mandates, and maintain audit readiness.

Top trends include AI-driven classification, automated retention, cloud-based records management, federated search, IDP, CSP adoption, zero-trust security, and analytics. Modern ECM systems emphasize automation, compliance, and unified content governance across distributed environments.

Choose RMS software with strong compliance controls, integration support, cloud readiness, automated retention, metadata management, security, analytics, and scalability. Ensure it aligns with your ECM platform and long-term information governance strategy.

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