AI-powered NewgenONE Electronic Documents Record Management System (EDRMS) enables end-to-end management of enterprise records, from creation, maintenance, and usage to disposition. It helps improve accountability of physical and electronic records by maintaining their authenticity, reliability, and integrity. By leveraging the system, enterprises can excel audits and meet compliance goals for legal and regulatory requirements such as DoD 5015.02, VERS, ISO 16175 1 & 2, ISO 15489, and NRAA Oman.

Organizations looking for an advanced content platform capable of scaling for heavy workloads and that need deployment flexibility and advanced automation and AI capabilities should consider Newgen.

The Forrester Wave™: Content Platforms, Q1 2025

How does a NewgenONE EDRMS help organizations manage documents more effectively?

Hybrid Records Management

AI‑driven lifecycle management for emails, physical, and electronic records with secure classification, easy search, and compliant retrieval.

Intelligent Records Classification

AI‑powered document scanning and content intelligence that digitizes, classifies, and enriches records automatically.

Governance and Compliance

Ensure end‑to‑end data governance with AI to meet evolving compliance and regulatory requirements

Create labels and policies, such as retention, disposition, and storage to keep records complied to various regulatory standards.

Seamless Collaboration with Productivity Applications

Manage records with a range of systems and facilitate real-time collaboration using business productivity apps, such as Microsoft Outlook, Microsoft Office 365, MS Teams, SharePoint, Google Docs, and more.

Hybrid Records Management

AI‑driven lifecycle management for emails, physical, and electronic records with secure classification, easy search, and compliant retrieval.

Intelligent Records Classification

AI‑powered document scanning and content intelligence that digitizes, classifies, and enriches records automatically.

Governance and Compliance

Ensure end‑to‑end data governance with AI to meet evolving compliance and regulatory requirements

Create labels and policies, such as retention, disposition, and storage to keep records complied to various regulatory standards.

Seamless Collaboration with Productivity Applications

Manage records with a range of systems and facilitate real-time collaboration using business productivity apps, such as Microsoft Outlook, Microsoft Office 365, MS Teams, SharePoint, Google Docs, and more.

Your Next-Gen RMS Starts Here

Experience anytime-anywhere records access, faster processing, and stronger compliance—see the unified platform in action.

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Enterprise Document Management, Backed by Real Customer Success

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A UK-based Pension Provider’s Journey to Smarter Content Management with Newgen

The organization partnered with Newgen to deploy NewgenONE Enterprise Content Management, an AI-first, low-code platform that provides a scalable, unified repository for simplified, secure, and efficient content management and archival. The solution eliminated silos, enabled digitization with metadata tagging, enhanced monitoring, and reduced operational costs. A simplified, browser-based interface ensured seamless and easy access for users.

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70%

lower document handling time

250+

manhours saved every month

60%

reduction in manual audit effort

77%

shorter approval cycles

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BRAC Bank Transforms its End-to-end Banking Operations with Newgen

BRAC bank faced several operational challenges, including manual and time-consuming processes, cumbersome file and folder management, and a lack of transparency and visibility across processes. Additionally, there was a need for process standardization and improved tracking and control of turnaround times at different steps. The client experienced inconsistencies in onboarding experiences. To address these issues, the client aimed to implement a comprehensive solution that could streamline processes, enhance transparency, and ensure a seamless and standardized onboarding experience.

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5 days to a few hours

Reduced turnaround time for critical processes

1200+ employees

Streamlined day-to-day operations

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FAQs

Records management ensures information is properly captured, stored, classified, retained, and archived. A modern records management system protects data, supports compliance, and integrates with an ECM platform or CSP to reduce risk and improve long-term information governance across the enterprise.

Document management handles active documents for daily use, while records management governs finalized, legally significant records throughout the records lifecycle. An RMS or EDRMS adds retention policies, disposal controls, and compliance capabilities not typically found in standard DMS or ECM systems.

A records management system automates the classification, retention, storage, access, and disposition of records. RMS software integrates with ECM platforms and CSPs to ensure secure management, regulatory compliance, and complete traceability across physical and electronic records.

An Electronic Document and Records Management System (EDRMS) unifies document management and records management. Unlike standard DMS, an EDRMS enforces retention schedules, lifecycle controls, legal holds, and compliance rules required for regulated industries.

Organizations must manage financial records, contracts, HR files, emails, customer documents, operational reports, policies, and regulatory submissions. A modern EDRMS categorizes these records, applies metadata, and ensures they follow required retention schedules and governance rules.

Key features include classification, metadata tagging, retention scheduling, legal holds, secure storage, access control, audit trails, lifecycle automation, and compliance reporting. RMS software often integrates with ECM platforms, IDP tools, and CSPs for end-to-end content governance.

A records management system enforces retention schedules, automates disposition, controls access, captures audit logs, and ensures records cannot be altered. Combined with an ECM platform, it provides traceability, regulatory alignment, and defensible governance across all enterprise records.

Retention schedules define how long records must be stored before disposal or archiving. An RMS or EDRMS applies these rules automatically, ensuring compliance, reducing legal risk, and supporting consistent records lifecycle management across the ECM system.

The records lifecycle covers creation, classification, storage, access, retention, and final disposition. Managing this lifecycle through EDRMS ensures compliance, seamless collaboration, reduces risk, and maintains accurate, discoverable records that support audits and operational needs.

Organizations classify records using metadata, taxonomies, file plans, and automated IDP-based extraction. ECM platforms and RMS software categorize content consistently, enabling fast retrieval, streamlined workflows, and compliance with retention rules and governance frameworks.

An RMS enforces access controls, encryption, audit trails, version security, and policy-based restrictions. Integrated with an ECM platform, it safeguards sensitive records while providing governance, legal hold management, and regulatory compliance across the enterprise.

Traditional records management suffers from manual processes, inconsistent classification, lost documents, compliance risks, and limited visibility. Modern EDRMS solutions address these challenges with automation, centralized storage, lifecycle controls, and advanced information governance.

Signs include slow retrieval, compliance failures, outdated storage, limited integration, manual retention handling, and security gaps. Modern RMS provide automation, cloud scalability, AI capabilities, and better lifecycle governance essential for digital enterprises.

A cloud-based records management system stores, secures, and governs records through encrypted storage, role-based access, automated retention, and continuous compliance monitoring. Cloud ECM platforms and CSPs offer stronger security, scalability, and remote accessibility than many on-prem systems.

Modern RMS software integrates through APIs, connectors, and workflow automation with ECM systems, ERPs, DMS platforms, and CSPs. This enables unified records capture, automated classification, and centralized lifecycle management across enterprise applications.

Intelligent document processing classify records, extract metadata, identify sensitive information, and apply retention automatically. Integrated with an ECM platform, AI reduces manual work, strengthens compliance, and improves accuracy throughout the records lifecycle.

Industries with strict regulations, banking, insurance, healthcare, government, legal, manufacturing, and energy, depend on ECM systems and EDRMS solutions to manage high volumes of sensitive records, meet compliance mandates, and maintain audit readiness.

Top trends include AI-driven classification, automated retention, cloud-based records management, federated search, IDP, CSP adoption, zero-trust security, and analytics. Modern ECM systems emphasize automation, compliance, and unified content governance across distributed environments.

Choose RMS software with strong compliance controls, integration support, cloud readiness, automated retention, metadata management, security, analytics, and scalability. Ensure it aligns with your ECM platform and long-term information governance strategy.

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