NewgenONE Platform
AI-first Content WorkDesk for Intelligent Collaboration
Simplify collaboration with an AI-first Content WorkDesk, enabling seamless content management, integration with business applications, and efficient access, processing, and retention from a unified platform.
Enable end-to-end content management—from creation and processing to long-term retention—with Newgen’s AI-powered WorkDesk. Leverage business use case-aligned desktops, such as Claims WorkDesk, Policy WorkDesk, Loan WorkDesk, HR WorkDesk, and more, built on Newgen Contextual Content Services Platform. Use WorkDesk independently or ensure seamless integration with business applications, third-party business applications, or workflow tools.
Enterprise-wide Content WorkDesk Capabilities on the NewgenONE Platform
Enhanced Enterprise-wide Collaboration
Seamless collaboration among stakeholders with the capability to add notes, bookmarks, and comment on case-related documents
Ability to join virtual meetings from the WorkDesk interface
Intelligent Single-window Access to Content
Single interface for a unified content view, facilitating easy access to all the case-related documents
Multi-format content support for images, audio and video files, MS Office files, emails, and other large-size documents
Advanced Document Search and Discovery
Robust search engine and filters to easily find the desired content
Dedicated annotation search tool for locating highlights, comments, and other annotations applied on a document, regardless of its size
Comprehensive Enterprise Content Management
Centralized repository for storing classified content
AI-driven metadata tagging, and rights-based access ensure personalized repository views for business users
Extensive content management capabilities, such as adding, viewing, comparing, merging, and printing documents, annotating content, maintaining versions and audit trails, saving PDF renditions, extracting pages, and more
Effective Omnichannel Communications
GenAI-powered document generation for response letters, agreements, contracts, and policies using pre-defined templates
Instant dissemination of communications with attachments
Enterprise-grade Compliance and Security
Controlled access to content based on rights and privileges
Long-term content archival using retention policies for better compliance and information security
