“Every company’s greatest assets are its customers, because without customers there is no company” – Michael LeBoeuf

Customer success is our highest priority. We are focused on helping our customers achieve their digital transformation objectives while delivering value to their own customers. Enterprises globally trust us for our commitment toward our customers.

Enable

Stay connected with us and your industry peers through customer advisory council, community, and communications.

Measure

Assess how we are helping you achieve your goals with the customer satisfaction survey and improve through feedback and analysis.

Celebrate

Join us in celebrating your success and important milestones through awards and showcase your achievements with success stories.

Customer Speak
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Using NewgenONE solution, I can (easily) build a customization solution for our company on the platform instead of buying different end-point solutions that only solve one problem statement.
Using NewgenONE solution, I can (easily) build a customization solution for our company on the platform instead of buying different end-point solutions that only solve one problem statement.
Using NewgenONE solution, I can (easily) build a customization solution for our company on the platform instead of buying different end-point solutions that only solve one problem statement.

Bryan Wilken

Bryan Wilken

CIO & COO

Bank Midwest

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Newgen has proven to be a true partner in our efforts to improve our customers’ online account opening experience. The flexibility of their low-code platform allowed us to accommodate our three brands under one solution easily and made the implementation seamless.
Newgen has proven to be a true partner in our efforts to improve our customers’ online account opening experience. The flexibility of their low-code platform allowed us to accommodate our three brands under one solution easily and made the implementation seamless.
Newgen has proven to be a true partner in our efforts to improve our customers’ online account opening experience. The flexibility of their low-code platform allowed us to accommodate our three brands under one solution easily and made the implementation seamless.
Steve

Steven Gutierrez

Steven Gutierrez

Digital Onboarding Director – Deposits

Centennial Bank

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Newgen has the ability to automate many of the items that have a large compliance risk. With the implementation of these items my team has been able to improve compliance audits to above 98% consistently. As a business partner when there is a change needed Newgen tries to identify quick solutions to ensure the team continues to function to the high quality expected within the appeals department. Response time and root cause is above expectations with communication back to business within hours of submitting the concern.
Newgen has the ability to automate many of the items that have a large compliance risk. With the implementation of these items my team has been able to improve compliance audits to above 98% consistently. As a business partner when there is a change needed Newgen tries to identify quick solutions to ensure the team continues to function to the high quality expected within the appeals department. Response time and root cause is above expectations with communication back to business within hours of submitting the concern.
Newgen has the ability to automate many of the items that have a large compliance risk. With the implementation of these items my team has been able to improve compliance audits to above 98% consistently. As a business partner when there is a change needed Newgen tries to identify quick solutions to ensure the team continues to function to the high quality expected within the appeals department. Response time and root cause is above expectations with communication back to business within hours of submitting the concern.

Angela Perkins

Angela Perkins

Manager – Appeals and Grievances

Centene

Customers
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