Agentic Customer Journeys for Banks
Empowering Financial Services to Drive Innovation with an AI-first Low-code Platform
Automate end-to-end, contactless, and personalized customer journeys anytime, anywhere, by leveraging an AI-embedded, cloud-native, API-first microservices architecture and minimizing data entry for seamless digital transformation.
Newgen’s Digital Banking platform has helped us achieve a 40% reduction in processing time, a 30% increase in operational efficiency, a 25% boost in customer satisfaction, and 100% compliance with industry standards.
Digital Banking Head, Top-tier Bank
Newgen AI Hub for Intelligent Banking
Customers
Prebuilt Connectors & APIs
Deep-dive Into the Different Facets of Banking
Recommended For You
Blogs
Whitepapers
Find Your Winning Strategy with Newgen
See Newgen’s low-code digital transformation platform in action. Request a demo of Newgen’s platform and industry-specific applications.
Request a demoGot Questions?
Enter your information, and a Newgen representative will be in touch shortly.
Frequently Asked Questions
Newgen helps financial institutions embrace dynamic, dependable, and digital-first banking using its AI-powered low-code automation platform. This enables faster onboarding, seamless customer journeys, real-time decision-making, and adaptability to regulatory changes.
With digital, branch, and business account onboarding solutions, banks can cut abandonment rates by up to 60%, accelerate acquisition, and ensure compliance while offering a frictionless, personalized experience.
Yes. By automating processes, eliminating silos, and enabling straight-through processing, banks using Newgen have seen up to a 50% reduction in operational costs and up to 300% increase in employee efficiency.
Unlike siloed legacy applications, NewgenONE is a unified low-code platform with AI, machine learning, and generative AI. It integrates seamlessly with existing infrastructure, modernizes workflows, and provides end-to-end visibility across deposits, loans, compliance, and customer service.
Newgen’s configurable solutions ensure quick adaptation to regulatory changes, including specialized support for Section 1071 reporting. The platform automates demographic data collection, builds firewalls for sensitive data, and generates accurate compliance reports.
AI and GenAI power automation across loan underwriting, fraud detection, collections, cross-selling, and portfolio monitoring. For example, AI-driven underwriting enables faster loan approvals, while GenAI-powered insights improve decision-making and customer engagement.
Newgen streamlines the entire lifecycle of CRE, C&I, and small business loans, from origination to disbursement. Automated workflows, AI-driven analytics, and secure servicing ensure faster disbursement and reduced manual effort.
Yes. Newgen automates trade finance documentation, negotiations, and remittances, and digitizes supply chain finance tracking and onboarding through intuitive workflows, bringing agility, security, and transparency to transactional banking.
Global banks using Newgen have achieved:
- 60% reduction in abandonment rates
- 40% faster onboarding
- 75% drop in audit time and cost
- 50% increase in straight-through processing
- 45% faster loan disbursement
- 20% boost in customer satisfaction
With 30+ years of domain expertise, a proven low-code advantage, and a focus on continuous innovation, Newgen empowers banks to go-to-market faster, stay compliant, and deliver a superior digital-first experience while maximizing ROI.
