A New Composite Insurer Launches Digital-first Policy Administration with Newgen

A newly licensed composite insurer partnered with Newgen to establish its core insurance operations from inception. The objective was to launch digital-first policy administration, ensure regulatory readiness from day one, and build a scalable foundation to support future growth across lines of business.

What the Insurer Needed

1. End-to-end insurance operations enabled from the first policy issued
2. Simultaneous readiness across underwriting, policy issuance, servicing, and claims
3. Built-in governance and compliance from inception
4. A single system of record across Motor, General, and Life insurance
5. A core platform designed to scale without re-platforming

What Newgen Enabled

1. Unified Policy Administration System covering the complete policy lifecycle
2. Configuration-driven product and workflow setup for faster launch
3. Digital underwriting with rule-based validations and approval workflows
4. Structured policy servicing for endorsements, renewals, and cancellations
5. Policy-linked claims processing with validations and audit trails
6. Integrated workflows ensuring operational visibility and control

Business Value Delivered

1. Digital readiness from day one across core insurance functions
2. Faster market entry with controlled, compliant operations
3. Scalable PAS foundation supporting future growth
4. Built-in auditability and governance across the policy lifecycle
5. Consistent customer experience from the first policy issued

Learn More

Explore the full case study to see how a new insurer established a scalable, digital-first policy administration foundation with Newgen.