NewgenONE Platform
AI-first Dynamic Case Management for Diverse Business Needs
Streamline case-related content, workflows, and communications with AI-driven dynamic case management. Create an intelligent, adaptive environment that enables real-time decision-making, improves process efficiency, and delivers personalized experiences for large enterprises.
Why Should Enterprises Adopt AI-First Dynamic Case Management?
A Dynamic Case Management (DCM) system empowers knowledge workers to collaborate effectively and respond in real time to opportunities and unexpected situations while managing complex cases. The AI-driven capabilities of NewgenONE enable comprehensive handling of case-related information, documents, and communications from a single platform—ensuring agility, compliance, and faster decision-making across industries.
How Can AI-first Dynamic Case Management Transform Your Business?
Enterprise-grade Case Configuration for Smarter Operations
Seamless Task Creation and Execution with AI-Powered Automation
Empower Enterprise Teams with AI-Based Collaborative Decision Tools
Enterprise-grade Visibility and Insights Powered by AI
Enterprise-grade Case Configuration for Smarter Operations
- AI-powered case creation and configuration using a global task library for faster deployment and scalability.
- Design and deploy synchronized, ad hoc processes and alter case routing structures to handle unprecedented situations
Seamless Task Creation and Execution with AI-Powered Automation
- Flexibility to execute discretionary tasks based on evolving business goals and priorities.
- Create ad hoc tasks dynamically during runtime to manage unexpected scenarios and ensure process continuity.
- Ensure compliance and consistency with CMMN 1.1 standards, enabling transparent and efficient case management across complex workflows.
Empower Enterprise Teams with AI-Based Collaborative Decision Tools
- Unified case file with all case-related data, including tasks, documents, forms, to-do lists, and communications—for real-time case visualization and management.
- AI-powered real-time case sharing and collaboration to enable faster, smarter decision-making across teams and stakeholders.
- Enterprise-grade flexibility to handle exceptions in long-running processes involving multiple stakeholders, ensuring agility and compliance.
Enterprise-grade Visibility and Insights Powered by AI
- AI-driven real-time case lifecycle visualization for enhanced tracking, monitoring, and process transparency.
- AI-powered insights into case and task worker performance to identify bottlenecks and optimize workflows.
- Automated notifications for task initiation, completion, reassignment, decline, and failure through system-generated alerts for better governance.
Enterprise-grade Case Configuration for Smarter Operations
- AI-powered case creation and configuration using a global task library for faster deployment and scalability.
- Design and deploy synchronized, ad hoc processes and alter case routing structures to handle unprecedented situations
Seamless Task Creation and Execution with AI-Powered Automation
- Flexibility to execute discretionary tasks based on evolving business goals and priorities.
- Create ad hoc tasks dynamically during runtime to manage unexpected scenarios and ensure process continuity.
- Ensure compliance and consistency with CMMN 1.1 standards, enabling transparent and efficient case management across complex workflows.
Empower Enterprise Teams with AI-Based Collaborative Decision Tools
- Unified case file with all case-related data, including tasks, documents, forms, to-do lists, and communications—for real-time case visualization and management.
- AI-powered real-time case sharing and collaboration to enable faster, smarter decision-making across teams and stakeholders.
- Enterprise-grade flexibility to handle exceptions in long-running processes involving multiple stakeholders, ensuring agility and compliance.
Enterprise-grade Visibility and Insights Powered by AI
- AI-driven real-time case lifecycle visualization for enhanced tracking, monitoring, and process transparency.
- AI-powered insights into case and task worker performance to identify bottlenecks and optimize workflows.
- Automated notifications for task initiation, completion, reassignment, decline, and failure through system-generated alerts for better governance.
Intelligent Process Automation Capabilities of NewgenONE Platform
Success Stories
Lead with an Industry-recognized Platform
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Analyst Reports
Analyst Report: 2024 Gartner® Magic Quadrant™ for Enterprise Low-code Application Platforms
Analyst Report: Newgen Recognized as a ‘Leader’ in IDC MarketScape Report for Intelligent CCM
Analyst Report: Newgen Recognized as a ‘Leader’ in the IDC MarketScape for Automated Document Generation and Customer Communication Management
