Meet the Speakers

Devinder Singh Nagpal
Head of Training, Channel Sales
Newgen Software

Narendra Singh Sengar
Head- Digital Transformation & Customer Success
Syscraft

Aman Gupta (Moderator)
Channels Partner & Alliances Manager
Newgen Software
Is Customer Onboarding Taking too Long?
Join us for an insightful webinar where Newgen, in collaboration with Syscraft, will showcase how its AI-first Content Services Platform (ECM) is empowering financial institutions across Africa to fast-track onboarding, enhance compliance, and deliver exceptional customer experiences.
From digital document capture to automated approval workflows, discover how leading banks, SACCOs, and microfinance institutions are reinventing onboarding as a seamless, end-to-end digital journey, with Newgen ECM at the core.
Explore How You Can Grow by:
- Accelerating KYC and customer verification with AI-led content systems
- Automating document capture, validation, and approval workflows
- Enabling digital onboarding across branch, mobile & web
- Ensuring security and regulatory compliance across regions
Why Attend?
- Learn how ECM transforms customer onboarding across banking and financial services
- Understand how to reduce operational costs and improve turnaround time
- Get real-world insights from successful ECM implementations in Africa
Whether you’re based in Tanzania, Zambia, Zimbabwe, Kenya, or the DRC, this session will equip you with actionable strategies to deliver faster, compliant, and delightful onboarding journeys.
Let’s unlock onboarding excellence.