Meet the Speakers
Dr. Madhu U A
Solution Principal, , LSH-PSG (Presales and Solutions Group)
HCLTech
Laks Sundararajan
Principal Solutions Architect, Healthcare
AWS
Diwakar Pasricha
Director, Product and Solution
Newgen Software
Nivedita Mishra (Moderator)
Associate Manager
Newgen Software
Why This Matters
- 48% of provider directory entries are inaccurate
- Regulatory scrutiny is increasing (No Surprises Act)
- Poor data quality continues to derail AI initiatives
Result: compliance risks, inefficiencies, and poor member experience
What You’ll Learn
- Build a strong data foundation for AI
- Start small and scale effectively
- Embed validation early in workflows
- Automate provider lifecycle processes
- Enable continuous compliance
Key Takeaways
- Fix data before scaling AI
- Focus on high-impact use cases first
- Automate repetitive workflows
- Make compliance part of the process—not an afterthought
