82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |   

“By automating our end-to-end retail lending lifecycle with Newgen’s AI‑first Loan Origination Solution, we now process over 100,000 loan applications per month, accelerate approvals, and scale our operations across a distributed workforce, all while reducing errors and boosting customer lifetime value.”

Head of Lending, Leading Indian Micro Financial Institution

How Newgen Helps NBFCs with AI-first Retail Lending Solutions

Agile Lead Conversion & Campaign Orchestration

Attract and convert leads faster through an integrated lead and campaign management system. Run personalized cross-sell/up-sell campaigns with AI insights. Automate lead allocation and follow-ups via portals or branches.

Frictionless Onboarding & Credit Decisioning

Onboard customers digitally through assisted and self-service channels. Use AI-led Credit Decisioning Engine for automated risk scoring, deviation handling, and real-time eligibility checks. Ensure compliance and accuracy with integrated KYC, bureau, and fraud checks.

Seamless Loan Servicing & Customer Self-service

Manage disbursals, repayments, rescheduling, and closures through a unified platform. Enable customers to track applications, upload documents, and give e-consent via self-service portals. Automate accounting and compliance across financial events.

Collections & Risk Mitigation with AI

Automate collections and delinquency workflows with AI/ML models for default prediction and communication affinity. Manage repossession, legal recovery, and auction workflows via mobile and portal access. Access 360° customer views and real-time dashboards for strategic recovery actions.

Agile Lead Conversion & Campaign Orchestration

Attract and convert leads faster through an integrated lead and campaign management system. Run personalized cross-sell/up-sell campaigns with AI insights. Automate lead allocation and follow-ups via portals or branches.

Frictionless Onboarding & Credit Decisioning

Onboard customers digitally through assisted and self-service channels. Use AI-led Credit Decisioning Engine for automated risk scoring, deviation handling, and real-time eligibility checks. Ensure compliance and accuracy with integrated KYC, bureau, and fraud checks.

Seamless Loan Servicing & Customer Self-service

Manage disbursals, repayments, rescheduling, and closures through a unified platform. Enable customers to track applications, upload documents, and give e-consent via self-service portals. Automate accounting and compliance across financial events.

Collections & Risk Mitigation with AI

Automate collections and delinquency workflows with AI/ML models for default prediction and communication affinity. Manage repossession, legal recovery, and auction workflows via mobile and portal access. Access 360° customer views and real-time dashboards for strategic recovery actions.

Explore Newgen’s Core Offerings for NBFC Retail Lending

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Find Your Winning Strategy with Newgen

Request a demo to explore how our AI-powered solutions can help NBFCs with end-to-end journey automation for digital transformation.

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