Newgen Solutions for NBFCs
Intelligent Retail Lending Journeys with AI-led Precision
Enable faster go-to-market, agile credit decisioning, and personalized customer journeys. With Newgen, scale unsecured loans, accelerate disbursals, reduce risk, and stay compliant with GenAI-driven workflows, all on a secure, scalable foundation.
“By automating our end-to-end retail lending lifecycle with Newgen’s AI‑first Loan Origination Solution, we now process over 100,000 loan applications per month, accelerate approvals, and scale our operations across a distributed workforce, all while reducing errors and boosting customer lifetime value.”
Head of Lending, Leading Indian Micro Financial Institution
How Newgen Helps NBFCs with AI-first Retail Lending Solutions
Agile Lead Conversion & Campaign Orchestration
Attract and convert leads faster through an integrated lead and campaign management system. Run personalized cross-sell/up-sell campaigns with AI insights. Automate lead allocation and follow-ups via portals or branches.
Frictionless Onboarding & Credit Decisioning
Onboard customers digitally through assisted and self-service channels. Use AI-led Credit Decisioning Engine for automated risk scoring, deviation handling, and real-time eligibility checks. Ensure compliance and accuracy with integrated KYC, bureau, and fraud checks.
Seamless Loan Servicing & Customer Self-service
Manage disbursals, repayments, rescheduling, and closures through a unified platform. Enable customers to track applications, upload documents, and give e-consent via self-service portals. Automate accounting and compliance across financial events.
Collections & Risk Mitigation with AI
Automate collections and delinquency workflows with AI/ML models for default prediction and communication affinity. Manage repossession, legal recovery, and auction workflows via mobile and portal access. Access 360° customer views and real-time dashboards for strategic recovery actions.
Agile Lead Conversion & Campaign Orchestration
Attract and convert leads faster through an integrated lead and campaign management system. Run personalized cross-sell/up-sell campaigns with AI insights. Automate lead allocation and follow-ups via portals or branches.
Frictionless Onboarding & Credit Decisioning
Onboard customers digitally through assisted and self-service channels. Use AI-led Credit Decisioning Engine for automated risk scoring, deviation handling, and real-time eligibility checks. Ensure compliance and accuracy with integrated KYC, bureau, and fraud checks.
Seamless Loan Servicing & Customer Self-service
Manage disbursals, repayments, rescheduling, and closures through a unified platform. Enable customers to track applications, upload documents, and give e-consent via self-service portals. Automate accounting and compliance across financial events.
Collections & Risk Mitigation with AI
Automate collections and delinquency workflows with AI/ML models for default prediction and communication affinity. Manage repossession, legal recovery, and auction workflows via mobile and portal access. Access 360° customer views and real-time dashboards for strategic recovery actions.
Explore Newgen’s Core Offerings for NBFC Retail Lending
Personal Loan
Accelerate personal loan approvals with Newgen’s pre-configured digital journeys, enabling real-time eligibility checks, offer generation, AI-driven scoring with decisioning, and instant disbursals, reducing TAT to under 5 minutes and enhancing customer satisfaction at scale.
Mortgage Loan
Experience end-to-end journeys for products such as LAP, Affordable Housing, and Balance Transfer. It features AI-powered decisioning, Collateral Valuation, CERSAI integration, cross-collateralization, dedupe checks, and configurable tranche disbursement. The solution ensures compliance, automates legal and technical verifications, and accelerates disbursals for speed, scale, accuracy, and transparency.
Vehicle Loan
Accelerate vehicle loan and lease disbursals with Newgen’s end-to-end solution for operating and finance leases across retail and dealer segments. Enable seamless omnichannel onboarding, streamline fleet and vehicle authentication, and auto-generate quotes and delivery orders, ensuring faster turnaround, regulatory compliance, and a superior lending experience.
Gold Loan
Instant lending through real-time gold price monitoring and automated eligibility computation. It features AI-powered decisioning, gold purity checks, weight-based collateral valuation, and digital document execution, ensuring faster approvals, reduced risk, and a seamless borrower experience across the gold-backed lending lifecycle.
Education Loan
Streamline group lending, loan origination, disbursement, and collections. Ensure faster decisions, improved compliance, and last-mile connectivity, enabling financial inclusion through scalable, mobile-first, and AI-native microfinance operations.
Personal Loan
Accelerate personal loan approvals with Newgen’s pre-configured digital journeys, enabling real-time eligibility checks, offer generation, AI-driven scoring with decisioning, and instant disbursals, reducing TAT to under 5 minutes and enhancing customer satisfaction at scale.
Mortgage Loan
Experience end-to-end journeys for products such as LAP, Affordable Housing, and Balance Transfer. It features AI-powered decisioning, Collateral Valuation, CERSAI integration, cross-collateralization, dedupe checks, and configurable tranche disbursement. The solution ensures compliance, automates legal and technical verifications, and accelerates disbursals for speed, scale, accuracy, and transparency.
Vehicle Loan
Accelerate vehicle loan and lease disbursals with Newgen’s end-to-end solution for operating and finance leases across retail and dealer segments. Enable seamless omnichannel onboarding, streamline fleet and vehicle authentication, and auto-generate quotes and delivery orders, ensuring faster turnaround, regulatory compliance, and a superior lending experience.
Gold Loan
Instant lending through real-time gold price monitoring and automated eligibility computation. It features AI-powered decisioning, gold purity checks, weight-based collateral valuation, and digital document execution, ensuring faster approvals, reduced risk, and a seamless borrower experience across the gold-backed lending lifecycle.
Education Loan
Streamline group lending, loan origination, disbursement, and collections. Ensure faster decisions, improved compliance, and last-mile connectivity, enabling financial inclusion through scalable, mobile-first, and AI-native microfinance operations.
Success Stories
Trusted by Leaders
Explore Newgen’s other NBFC Solutions
Microfinance Institutions (MFIs)
Streamline group lending, loan origination, disbursement, and collections. Ensure faster decisions, improved compliance, and last-mile connectivity, enabling financial inclusion through scalable, mobile-first, and AI-native microfinance operations.
Microfinance Institutions (MFIs)
Streamline group lending, loan origination, disbursement, and collections. Ensure faster decisions, improved compliance, and last-mile connectivity, enabling financial inclusion through scalable, mobile-first, and AI-native microfinance operations.
Find Your Winning Strategy with Newgen
Request a demo to explore how our AI-powered solutions can help NBFCs with end-to-end journey automation for digital transformation.
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