24% Higher Resolution Rate    |    30% Improved Legal Efficiency    |    25% Lower Collection Cost    |    70% Reduction in TAT    |    24% Higher Resolution Rate    |    30% Improved Legal Efficiency    |    25% Lower Collection Cost    |    70% Reduction in TAT    |    24% Higher Resolution Rate    |    30% Improved Legal Efficiency    |    25% Lower Collection Cost    |    70% Reduction in TAT    |    24% Higher Resolution Rate    |    30% Improved Legal Efficiency    |    25% Lower Collection Cost    |    70% Reduction in TAT    |    24% Higher Resolution Rate    |    30% Improved Legal Efficiency    |    25% Lower Collection Cost    |    70% Reduction in TAT    |    24% Higher Resolution Rate    |    30% Improved Legal Efficiency    |    25% Lower Collection Cost    |    70% Reduction in TAT    |   

“Newgen’s Intelligent MSME lending solutions helped us transform fragmented processes into a unified digital journey. With AI-led underwriting and flexible servicing, we’ve accelerated approvals, reduced defaults, and scaled operations without increasing risk.”

Head of MSME Business, A Leading Indian NBFC

Benefits of Newgen’s MSME Solutions for NBFCs

  • Accelerate MSME loan processing with AI-led underwriting and automation across origination, servicing, and recovery
  • Improve credit decisions using rule-based scorecards, alternate data models, and policy validations
  • Offer seamless borrower experiences with omnichannel portals and mobile servicing apps
  • Reduce defaults with real-time NPA tracking, predictive analytics, and AI-recommended repayment plans
  • Enable rapid scaling with low-code configurability and 400+ ready integrations for KYC, PAN, GST, and more
  • Strengthen compliance with full audit trails, provisioning, and accurate EMI and interest computations

How Newgen Helps MSMEs with Loan Origination, Automation and Recovery

End-to-End Digital Lending Journey

Digitize the entire MSME loan lifecycle from onboarding to recovery by leveraging NewgenONE AI Agents for NBFCs. Use dedicated portals for customers, agents, and staff, with STP, near-STP, and non-STP processing based on complexity.

AI-powered Credit and Risk Assessment

Automate underwriting with AI-assisted rule-based scorecards, cash-flow and surrogate models, and policy validations. Improve approval speed and reduce defaults through AI-led due diligence and smart risk segmentation.

Flexible Loan Servicing and Lifecycle Management

Support multiple disbursal modes, EMI rescheduling, early closures, and dynamic interest changes. Track NPAs, post provisions, and manage credit limits from a unified dashboard with audit readiness.

Intelligent Collections and Recovery Operations

Use predictive analytics to identify high-risk borrowers and automate outreach through mobile apps, dialers, and messaging channels. Manage skip tracing, litigation, OTS, and repossessions on a single platform by leveraging NewgenONE Loan Collections AI Agent.

End-to-End Digital Lending Journey

Digitize the entire MSME loan lifecycle from onboarding to recovery by leveraging NewgenONE AI Agents for NBFCs. Use dedicated portals for customers, agents, and staff, with STP, near-STP, and non-STP processing based on complexity.

AI-powered Credit and Risk Assessment

Automate underwriting with AI-assisted rule-based scorecards, cash-flow and surrogate models, and policy validations. Improve approval speed and reduce defaults through AI-led due diligence and smart risk segmentation.

Flexible Loan Servicing and Lifecycle Management

Support multiple disbursal modes, EMI rescheduling, early closures, and dynamic interest changes. Track NPAs, post provisions, and manage credit limits from a unified dashboard with audit readiness.

Intelligent Collections and Recovery Operations

Use predictive analytics to identify high-risk borrowers and automate outreach through mobile apps, dialers, and messaging channels. Manage skip tracing, litigation, OTS, and repossessions on a single platform by leveraging NewgenONE Loan Collections AI Agent.

Explore Newgen’s Comprehensive Solution Suite for MSMEs

Explore Newgen’s other NBFC Solutions

Find Your Winning Strategy with Newgen

Request a demo to explore how our AI-powered solutions can help NBFCs with end-to-end journey automation for digital transformation.

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