“Newgen’s intelligent microfinance lending solution helped us digitize our SHG and JLG lending, reduce our reliance on manual processes, and scale outreach across rural regions. With AI-led income estimation and mobile collections, we’ve significantly improved efficiency, transparency, and borrower engagement.”
Head of MFI Business, A Leading Indian NBFC
Benefits of Newgen’s MFI Solutions for NBFCs
- Digitize group and individual lending with multilingual, mobile-first onboarding and servicing tools
- Assess informal income with AI-powered scoring models tailored for underserved borrower profiles
- Enable last-mile connectivity with geo-tagged mobile apps, offline syncing, and field agent workflows
- Improve compliance with automated audit trails, regulatory reporting, and real-time visibility
- Reduce operational costs by automating servicing, collections, and group monitoring tasks
- Launch and adapt lending products quickly using low-code process modeling and prebuilt integrations

How Newgen Helps MFIs with Loan Origination, Automation and Recovery
End-to-end Digital Lending Journey
Automate the full lifecycle for individual, SHG, and JLG loans from onboarding to recovery. Use offline-capable mobile apps, multilingual forms, and integrated eKYC for seamless rural lending.
AI-powered Credit and Informal Income Assessment
Leverage AI models to evaluate income for borrowers without formal documentation. Use occupation-based income estimation, transaction history, and behavioral risk scoring to drive responsible credit decisions.
Configurable Loan Servicing and Disbursement Management
Support drawdowns, partial disbursals, top-ups, and flexible repayment schedules. Automate interest calculations, provisioning, and regulatory compliance with integrated core systems.
Intelligent Collections and Recovery Operations
Use mobile apps for on-ground collections with geo-tagging, payment links, and visit tracking. Automate skip tracing, risk-based targeting, and legal workflows across SHG and JLG structures.
Newgen’s Comprehensive Solution Suite for MFIs
Self-Help Group (SHGs) Lending
Digitize and accelerate SHG lending with Newgen’s AI-powered microfinance platform. Manage group registration, member onboarding, and savings linkage through dedicated portals. Automate eligibility checks, pooled credit assessments, and rule-based sanction workflows. Enable faster disbursals and transparent repayment tracking for underserved, community-based borrowers while improving compliance, accountability, and financial inclusion at scale.
Individual Lending
Accelerate small-ticket individual loans with Newgen’s low-code lending platform for MFIs. Onboard borrowers via mobile or assisted channels with multilingual eKYC, Aadhaar, PAN, and credit bureau integration. Leverage AI to assess informal income, apply rule-based eligibility, and generate instant offers. Deliver faster decisions and inclusive credit access to underbanked and self-employed rural borrowers.
Joint Liability Group (JLG) Lending
Streamline JLG lending operations with Newgen’s AI-first microfinance solution. Automate group formation, member profiling, and joint liability structuring. Track shared repayment behavior, risk exposure, and member-level participation with precision. Enable credit assessment using AI-driven models and enforce accountability with alerts and dashboards, ensuring faster disbursals and improved recovery across informal borrower groups.
Success Stories
Trusted by Leaders




Explore Newgen’s other NBFC Solutions
Find Your Winning Strategy with Newgen
Request a demo to explore how our AI-powered solutions can help NBFCs with end-to-end journey automation for digital transformation.
Schedule Demo