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82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |    82% TAT Reduction    |    73% Higher Digital Channel Conversion    |    80% Shorter Processing Times    |    240+ pre-built Integration Adaptors    |   

“By adopting Newgen’s loan management solution for our affordable housing segment, we’ve achieved an 80% reduction in disbursement time and brought down our processing TAT to just 10–15 days. This has streamlined our operations and empowered us to serve customers faster and more efficiently.”

Head of Affordable Housing Loans, A Leading Indian Housing Finance Company

Benefits of Newgen’s Housing Finance Solutions

  • Deliver seamless lending experiences across branches, portals, and devices with NewgenONE CCM for enhanced convenience.
  • Eliminate manual handoffs and accelerate approvals through fully paperless, digitized document workflows.
  • Reduce errors, cut FTE costs, and enable intelligent automation with NewgenONE AI Agents for straight-through processing.
  • Rapidly launch products and policies with configurable workflows, automated credit rules, and ready integrations.
  • Make faster, smarter decisions with real-time, KPI-driven dashboards that track performance and flag issues.
  • Improve staff and customer engagement with anytime-anywhere access to processes on any device.
Corporate professionals

How Newgen Helps with AI-first Housing Financing

Agile Lead Conversion & Campaign Orchestration

Leverage our integrated lead and campaign management system to attract, allocate, and convert leads faster. With AI-powered insights, drive cross-sell and up-sell offers, while omni-channel campaign tools enhance acquisition efficiency.

Frictionless Onboarding & Credit Decisioning

Digitally onboard customers via eKYC, video KYC, and auto-verification tools. Leverage our Agentic Credit Decisioning Engine to automate underwriting, collateral validation, and bureau checks, ensuring faster approvals and reduced manual intervention.

Seamless Loan Servicing & Customer Self-service

A unified self-service portal enables borrowers to manage repayments, rescheduling, document requests, and queries. Leverage our conversational AI help desk that streamlines loan tracking and service initiation, enhancing the borrower experience and engagement.

Collections & Risk Mitigation with AI

Leverage our Collections AI Agent for intelligent collections with automated bucket allocation, legal workflow enablement, and AI/ML-led strategies for default prediction and channel affinity. Real-time dashboards and recovery insights accelerate delinquency management.

Agile Lead Conversion & Campaign Orchestration

Leverage our integrated lead and campaign management system to attract, allocate, and convert leads faster. With AI-powered insights, drive cross-sell and up-sell offers, while omni-channel campaign tools enhance acquisition efficiency.

Frictionless Onboarding & Credit Decisioning

Digitally onboard customers via eKYC, video KYC, and auto-verification tools. Leverage our Agentic Credit Decisioning Engine to automate underwriting, collateral validation, and bureau checks, ensuring faster approvals and reduced manual intervention.

Seamless Loan Servicing & Customer Self-service

A unified self-service portal enables borrowers to manage repayments, rescheduling, document requests, and queries. Leverage our conversational AI help desk that streamlines loan tracking and service initiation, enhancing the borrower experience and engagement.

Collections & Risk Mitigation with AI

Leverage our Collections AI Agent for intelligent collections with automated bucket allocation, legal workflow enablement, and AI/ML-led strategies for default prediction and channel affinity. Real-time dashboards and recovery insights accelerate delinquency management.

Success Stories

Case Study

India’s Leading Microfinance Institution Digitizes its Loan Origination Process with Newgen

Read More →

Case Study

A Renowned Housing Finance Company in India Enhances Document Management with Newgen

Read More →

Case Study

A Leading Financial Institution Automates Its MSME Lending Lifecycle with Newgen

Read More →
Trusted by Leaders
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IndusInd
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Explore Newgen’s other NBFC Solutions

MSME Lending

Digitize and automate the entire lending lifecycle with Newgen’s AI-first low-code platform, accelerating loan origination, simplifying servicing, and driving smarter collections. Empower faster decisions, seamless customer journeys, and scalable growth.

Retail Lending

Enable faster go-to-market, agile credit decisioning, and personalized customer journeys. With Newgen, scale unsecured loans, accelerate disbursals, reduce risk, and stay compliant with AI-driven workflows, all on a secure, scalable foundation.

Vehicle & Equipment Finance

Automate complex workflows, from application to disbursement, with risk profiling and document management, by leveraging an AI-native low-code platform. Offer quick, reliable financing for vehicle and equipment purchases.

Captive Finance

Enable end-to-end financing lifecycle management, from loan initiation to disbursement, servicing, collections, and recovery, with Newgen’s AI-first Low-code platform, purpose-built for NBFCs. Support direct customer lending, dealer financing, and supply chain finance with agility and control.

Microfinance Institutions (MFIs)

Streamline group lending, loan origination, disbursement, and collections. Ensure faster decisions, improved compliance, and last-mile connectivity, enabling financial inclusion through scalable, mobile-first, and AI-native microfinance operations.

Asset Reconstructions Companies (ARCs)

Accelerate recoveries and maximize NPA portfolio returns with Newgen’s AI-first solutions for ARCs. From smarter acquisitions to faster collections, empower your teams with real-time insights, seamless due diligence, and intelligent automation across the asset reconstruction lifecycle.

MSME Lending

Digitize and automate the entire lending lifecycle with Newgen’s AI-first low-code platform, accelerating loan origination, simplifying servicing, and driving smarter collections. Empower faster decisions, seamless customer journeys, and scalable growth.

Retail Lending

Enable faster go-to-market, agile credit decisioning, and personalized customer journeys. With Newgen, scale unsecured loans, accelerate disbursals, reduce risk, and stay compliant with AI-driven workflows, all on a secure, scalable foundation.

Vehicle & Equipment Finance

Automate complex workflows, from application to disbursement, with risk profiling and document management, by leveraging an AI-native low-code platform. Offer quick, reliable financing for vehicle and equipment purchases.

Captive Finance

Enable end-to-end financing lifecycle management, from loan initiation to disbursement, servicing, collections, and recovery, with Newgen’s AI-first Low-code platform, purpose-built for NBFCs. Support direct customer lending, dealer financing, and supply chain finance with agility and control.

Microfinance Institutions (MFIs)

Streamline group lending, loan origination, disbursement, and collections. Ensure faster decisions, improved compliance, and last-mile connectivity, enabling financial inclusion through scalable, mobile-first, and AI-native microfinance operations.

Asset Reconstructions Companies (ARCs)

Accelerate recoveries and maximize NPA portfolio returns with Newgen’s AI-first solutions for ARCs. From smarter acquisitions to faster collections, empower your teams with real-time insights, seamless due diligence, and intelligent automation across the asset reconstruction lifecycle.

Find Your Winning Strategy with Newgen

Request a demo to explore how our AI-powered solutions can help Housing Finance Companies with end-to-end journey automation for digital transformation.

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