“By adopting Newgen’s loan management solution for our affordable housing segment, we’ve achieved an 80% reduction in disbursement time and brought down our processing TAT to just 10–15 days. This has streamlined our operations and empowered us to serve customers faster and more efficiently.”
Head of Affordable Housing Loans, A Leading Indian Housing Finance Company
Benefits of Newgen’s Housing Finance Solutions
- Deliver seamless lending experiences across branches, portals, and devices with NewgenONE CCM for enhanced convenience.
- Eliminate manual handoffs and accelerate approvals through fully paperless, digitized document workflows.
- Reduce errors, cut FTE costs, and enable intelligent automation with NewgenONE AI Agents for straight-through processing.
- Rapidly launch products and policies with configurable workflows, automated credit rules, and ready integrations.
- Make faster, smarter decisions with real-time, KPI-driven dashboards that track performance and flag issues.
- Improve staff and customer engagement with anytime-anywhere access to processes on any device.

How Newgen Helps with AI-first Housing Financing
Agile Lead Conversion & Campaign Orchestration
Leverage our integrated lead and campaign management system to attract, allocate, and convert leads faster. With AI-powered insights, drive cross-sell and up-sell offers, while omni-channel campaign tools enhance acquisition efficiency.
Frictionless Onboarding & Credit Decisioning
Digitally onboard customers via eKYC, video KYC, and auto-verification tools. Leverage our Agentic Credit Decisioning Engine to automate underwriting, collateral validation, and bureau checks, ensuring faster approvals and reduced manual intervention.
Seamless Loan Servicing & Customer Self-service
A unified self-service portal enables borrowers to manage repayments, rescheduling, document requests, and queries. Leverage our conversational AI help desk that streamlines loan tracking and service initiation, enhancing the borrower experience and engagement.
Collections & Risk Mitigation with AI
Leverage our Collections AI Agent for intelligent collections with automated bucket allocation, legal workflow enablement, and AI/ML-led strategies for default prediction and channel affinity. Real-time dashboards and recovery insights accelerate delinquency management.
Success Stories
Trusted by Leaders




Explore Newgen’s other NBFC Solutions
Microfinance Institutions (MFIs)
Streamline group lending, loan origination, disbursement, and collections. Ensure faster decisions, improved compliance, and last-mile connectivity, enabling financial inclusion through scalable, mobile-first, and AI-native microfinance operations.
Find Your Winning Strategy with Newgen
Request a demo to explore how our AI-powered solutions can help Housing Finance Companies with end-to-end journey automation for digital transformation.
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