“Newgen’s Gold Loan Automation helped us cut disbursal times significantly while ensuring 100% RBI compliance. Our customers love the transparent, mobile-first experience, and our operations are now fully audit-ready.”
Head of Gold Loan Business, A Leading Indian NBFC
Benefits of Newgen’s Gold Loan Automation Solution for NBFCs
- Faster launch of gold loan products by instantly configuring new interest slabs, loan-to-value brackets, and appraisal workflows to meet market demands
- Greater operational efficiency by eliminating manual paperwork, avoiding duplicate data entry, and reducing vault-related risks
- Real-time risk visibility through complete tracking of high-value pledges, overdue packets, and audit trails for proactive decision-making
- Strong compliance assurance with built-in workflows for RBI-mandated ownership declarations, pledge registers, and dual custody approvals
- Enhanced customer experience with faster disbursals, transparent real-time loan tracking, and intuitive mobile-friendly gold loan journeys
- Seamless integration through plug-and-play connectivity with core banking systems, lending platforms, vault management, gold rate feed providers, and auction partners

How Newgen Helps NBFCs with Gold Loan Automation
Digital Gold Ownership & Compliance Management
Capture and store mandatory borrower ownership declarations online in line with RBI gold loan circulars, backed by automated KYC and re-KYC for real-time Aadhaar, PAN, and CKYC validation with expiry alerts to ensure continuous regulatory compliance.
Daily Gold Rate Integration & Automated LTV Computation
Integrate RBI-approved gold rates directly into the system for real-time loan-to-value (LTV) calculation, with a configurable RBI-compliant rule engine to apply borrower category caps for Retail, Agri, MSME, and MFI segments.
Secure Vault & Pledge Management
Maintain complete packetization and vault control through barcode-based tracking, dual custody approvals, branch-wise inventory mapping, and audit-ready pledge registers with valuation audit trails and maker-checker logs.
Mobile-first Field Operations
Empower agents to source loans on-site with mobile document capture, borrower and ornament geo-tagging, and digital gold purity entry for faster doorstep appraisal and loan processing.
Integrated Digital Agreement Execution
Capture borrower consent securely using AADHAAR eSign and OTP-based eConsent for legally binding digital gold loan agreements, eliminating paperwork and speeding up onboarding.
Automated Auction Escalation & Recovery
Manage overdue pledges with borrower alerts, multiple reminder triggers, legal notice automation, and direct integration with auction partner systems for efficient recovery operations.
Newgen’s Comprehensive Digital Gold Loan Automation Solutions for NBFCs
Retail Gold Loan
Offer customers instant access to small-ticket, short-term credit by pledging gold ornaments or RBI-approved coins. From application to disbursal within minutes, our solution empowers salaried, self-employed, and daily wage borrowers to meet urgent medical, education, household, or emergency needs with speed, transparency, and complete compliance.
MSME/Business Gold Loan
Provide higher ticket-size gold-backed loans to fuel working capital needs or short-term business expansion. Offer structured repayment options including EMI, bullet, or overdraft, with fully customizable LTV, tenure, interest, and top-up policies. Collateral includes gold pledged by proprietors, partners, or directors, ensuring flexibility, scalability, and regulatory compliance.
Agri Gold Loan
Enable farmers to access timely loans or credit limits for agricultural inputs during Kharif and Rabi seasons. Offer seasonal repayment structures at lower interest rates, aligned with RBI’s priority sector norms. Documentation is tailored to farm usage and gold ownership proofs, ensuring quick disbursal and rural credit inclusion.
Core Functional Modules for Newgen’s Digital Gold Loan Automation Software for NBFCs
Gold Loan Origination
Streamline gold loan origination with assisted or self-service onboarding via mobile app or branch. Capture documents, perform live geo-tagging with borrower and ornament photos, and digitally record appraisal details. Instantly calculate real-time LTV and pre-approved loan amounts for faster, transparent, and compliant pledge-to-disbursal processing.
Appraisal & Valuation
Accelerate and standardize gold appraisal with configurable single or double appraiser workflows. Capture purity, gross and net weight, and wastage details, while uploading ornament images and digital appraisal reports. Leverage integrated daily gold rate feeds for automatic LTV computation, ensuring accuracy, compliance, and faster pledge-to-disbursal turnaround.
Pledge Management
Ensure secure and compliant gold pledge management with auto-generated pledge slips and agreements, precise vault ID mapping, packet tagging, and barcoding. Maintain dual custody tracking with locker assignments, while recording every movement electronically to create audit-ready vault records that meet RBI gold loan compliance standards.
Disbursal & Servicing
Deliver instant gold loan disbursals via IMPS or NEFT with configurable interest models including EMI, bullet, overdraft, and part-payment. Enable top-ups or renewals on the same pledged packet, while tracking repayments and interest accrual in real time for better portfolio visibility and customer convenience.
Closure & Auction
Enable secure gold release after repayment through OTP authentication, and manage auctions with branch or vault transfers, legal notices, and detailed bidding logs. Integrate seamlessly with legal and auction vendors, while sending automated borrower notifications before auction initiation to ensure transparency and compliance.
Explore Newgen’s other NBFC Solutions
Microfinance Institutions (MFIs)
Streamline group lending, loan origination, disbursement, and collections. Ensure faster decisions, improved compliance, and last-mile connectivity, enabling financial inclusion through scalable, mobile-first, and AI-native microfinance operations.
Find Your Winning Strategy with Newgen
Request a demo to explore how our AI-powered solutions can help NBFCs with end-to-end journey automation for digital transformation.
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