Agentic Customer Journeys for Banks
Unified Loan Management System for Retail Banks
Optimize loan servicing with an automated Loan Management System, ensuring seamless repayment tracking, interest calculations, and borrower management. Enhance efficiency with real-time updates, compliance monitoring, and secure digital transactions for a smooth lending experience.
“By implementing Newgen’s loan management system, we’ve cut processing time by 60% and reduced errors significantly. We are poised to scale up efficiently with seamless processes.”
Head of Retail Business, A Bank in Americas region
Learn what Newgen’s Loan Management Solution (LMS) can do for you
Seamless Loan Servicing & Customer Self-Service
A unified self-service portal enables borrowers to manage repayments, rescheduling, document requests, and queries. The customer help desk streamlines loan tracking and service initiation, enhancing borrower experience and engagement.
Automated Financial Management & Payment Processing
Flexible payment methods support receipts, auto-debit instalments, checks, and third-party channels. Automated accruals and amortization ensure precise calculations and postings, while accounting configuration centralizes account setup and template management.
Real-Time Insights & Intelligent Decisioning
Advanced reporting and analytics provide cash flow insights based on borrower interactions. Scenario analysis enables “what-if” AI modeling for rescheduling services, ensuring data-driven loan servicing decisions and compliance by leveraging our Credit Decisioning Engine.
Scalable, Cloud-Native Infrastructure & Integrations
A fully cloud-enabled platform ensures seamless scalability and easy management. Configurable workflows support new product and fee setups, while effortless third-party integrations connect core banking and loan management systems for streamlined operations.
Reporting and Analytics using Gen AI
Leverage AI and GenAI based on interactions with individuals or companies for detailed cash flow reports and data-driven analytics.
Seamless Loan Servicing & Customer Self-Service
A unified self-service portal enables borrowers to manage repayments, rescheduling, document requests, and queries. The customer help desk streamlines loan tracking and service initiation, enhancing borrower experience and engagement.
Automated Financial Management & Payment Processing
Flexible payment methods support receipts, auto-debit instalments, checks, and third-party channels. Automated accruals and amortization ensure precise calculations and postings, while accounting configuration centralizes account setup and template management.
Real-Time Insights & Intelligent Decisioning
Advanced reporting and analytics provide cash flow insights based on borrower interactions. Scenario analysis enables “what-if” AI modeling for rescheduling services, ensuring data-driven loan servicing decisions and compliance by leveraging our Credit Decisioning Engine.
Scalable, Cloud-Native Infrastructure & Integrations
A fully cloud-enabled platform ensures seamless scalability and easy management. Configurable workflows support new product and fee setups, while effortless third-party integrations connect core banking and loan management systems for streamlined operations.
Customers
