The most dangerous shortage in healthcare isn’t staff, funding, or equipment. It’s attention.
Every extra click, form, and manual process takes focus away from where it belongs, i.e., with patients. Traditionally, the answer was to add more people, policies, and platforms. However, the result remained predictable. Care teams stretched thin, costs rose, patients waited, and the human presence faded.
AI agents in healthcare mark a break from that cycle.
Unlike conventional tools, AI agents are autonomous, context-aware systems that execute tasks end-to-end. They anticipate what needs to happen and get it done across EHR, claims, billing, imaging, and scheduling. Agents clear routine work, accelerate adjudication, flag risk before time, and step back when human judgment is required.
The shift is already in motion. Leading plans are using AI agents to reduce denials, compress prior-auth turnaround, and enhance member experience. Download the perspective paper to learn where to start and scale, including
- How health plans are already deploying AI agents to transform experiences, operations, and outcomes
- Proven strategies to implement AI without disrupting existing workflows, ensuring trust, privacy, and compliance
- Roadmap for moving from pilot projects to one with measurable impact
