How AI is Making Banks Future-ready
Banks in India are rapidly moving toward digital journeys to meet the rising demand for intelligent, omnichannel banking services. The impact of this shift is significant. A recent survey by EY for digital growth in India showed that GenAI will lead to a 25% growth in the financial services sector, contributing nearly $80 billion to the gross value added by 2029-30.
As digital expectations soar and customer journeys span channels, banks are embedding AI, GenAI, and Agentic AI deep into their core operations to make them more responsive and personalized while staying competitive and compliant. With instances of fraud rising in the financial services industry, AI tools have enabled banks to prevent risk and keep customers safe proactively.
The Game-changers for Financial Services in India
This edition of The Transformation Times delves into the stories of leading financial institutions in India to examine how they are steering core workflows toward AI. The edition reveals real-world success stories, with a focus on:
- Customized solutions that bring together GenAI, machine learning, and AI Agents to create intelligent offerings
- Leadership insights on the myths around modernization of banking operations and how banks are breaking them to attain intelligent transformation
- The top benefits that banks are witnessing after adopting leading-edge technologies like pre-built agents and rule-based models
- Strategies that are enabling banks to deliver hyper-personalized lending and seamless onboarding across touchpoints
Why You Should Read This
From empowering intelligent risk detection and fraud prevention to onboarding customers in seconds, AI is proving to be instrumental in making banks competitive and customer-focused. Considering that the estimated revenue of the lending segment of the Indian fintech market is pegged at $105 million by 2030, it is imperative for banks to choose AI-first solutions.
Download now to discover how Indian banks, from the apex financial regulator to leading commercial banks and microfinanciers, are orchestrating end-to-end digital lending journeys and integrating AI across the workflows.
