Newgen’s intelligent document processing software allows businesses to automatically classify documents based on layout, content, and object-based type by leveraging AI and ML. Using the solution, businesses can process higher volumes of structured and unstructured documents and gain hidden insights.

It enables users to automatically classify documents like application forms and claim forms; separate batches of documents in the SSC mailroom like invoices, credit notes, debit notes; separate batches of documents in the Health Plan mailrooms like complaints and appeals grievances, member enrollment applications, provider enrollment applications.

How Does Newgen Solve for Your Intelligent Document Processing Needs?

Multi-channel Capture

Capture data and content from multiple sources, including scanners, e-mails, hot folders, mobile devices, and multi-function printers, and leverage AI-powered automation to translate it into actionable business information with enhanced accuracy. Furthermore, enhance organizational efficiency by applying AI-driven intelligence to streamline the three core areas of enterprise-level information capture—scan, transform, and deliver

Intelligent Extraction

Extract critical data from paper and digital documents to streamline your content-driven processes, enhance operational efficiency, and reduce errors. Aggregate documents from disparate sources, make them legible, extract data with precision, while continuously improving extraction accuracy. Enable identity document data extraction and redaction using AI and ML

Content Classification

Auto-classify documents based on characteristics—structural, textual, or both—to streamline your content management operations. Leverage AI- and ML-based technologies to enable layout- and content-based classification. Enable access to contextual information to ensure smarter decision-making, improved productivity, and better customer experience

Robotic Process Automation (RPA)

Automate simple to complex, repeatable business processes by integrating your human and robotic activities. Reduce the burden of mundane tasks on knowledge workers, while simultaneously optimizing overall business performance. Leverage AI and ML to deliver intelligent responses to your customers while retaining a human connection

Content Workflow

Leverage low code capabilities of the platform to rapidly design, develop, and deliver content-centric applications. Streamline businesses processes by digitizing simple departmental functions to complex enterprise-wide operations. Utilize visual development tools to build rich, interactive applications for web and mobile

Multi-channel Capture

Capture data and content from multiple sources, including scanners, e-mails, hot folders, mobile devices, and multi-function printers, and leverage AI-powered automation to translate it into actionable business information with enhanced accuracy. Furthermore, enhance organizational efficiency by applying AI-driven intelligence to streamline the three core areas of enterprise-level information capture—scan, transform, and deliver

Intelligent Extraction

Extract critical data from paper and digital documents to streamline your content-driven processes, enhance operational efficiency, and reduce errors. Aggregate documents from disparate sources, make them legible, extract data with precision, while continuously improving extraction accuracy. Enable identity document data extraction and redaction using AI and ML

Content Classification

Auto-classify documents based on characteristics—structural, textual, or both—to streamline your content management operations. Leverage AI- and ML-based technologies to enable layout- and content-based classification. Enable access to contextual information to ensure smarter decision-making, improved productivity, and better customer experience

Robotic Process Automation (RPA)

Automate simple to complex, repeatable business processes by integrating your human and robotic activities. Reduce the burden of mundane tasks on knowledge workers, while simultaneously optimizing overall business performance. Leverage AI and ML to deliver intelligent responses to your customers while retaining a human connection

Content Workflow

Leverage low code capabilities of the platform to rapidly design, develop, and deliver content-centric applications. Streamline businesses processes by digitizing simple departmental functions to complex enterprise-wide operations. Utilize visual development tools to build rich, interactive applications for web and mobile

Organizations looking for an advanced content platform capable of scaling for heavy workloads and that need deployment flexibility and advanced automation and AI capabilities should consider Newgen.

The Forrester Wave™: Content Platforms, Q1 2025

Customers
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
logo
Customers Speak
Quote Icon
With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user friendliness, and contentious support/engagement. Newgen team ensured all compliance requirements. We are happy to engage with Newgen and look forward to leveraging their products for our current and future digital requirements.
With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user friendliness, and contentious support/engagement. Newgen team ensured all compliance requirements. We are happy to engage with Newgen and look forward to leveraging their products for our current and future digital requirements.
With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user friendliness, and contentious support/engagement. Newgen team ensured all compliance requirements. We are happy to engage with Newgen and look forward to leveraging their products for our current and future digital requirements.
Vinodanand-jha

Vinodanand Jha

Vinodanand Jha

Sr. Vice President – Information Technology and Administration

Olam International Ltd. Gabon

Quote Icon
We have successfully completed over 3 years of Go Live with Newgen as one of our valuable IT partner. Implementation of Newgen product has successfully addressed challenges faced by TCI related to Accounts Payable Project. Post successful Go Live, Newgen has worked closely with TCI team to implement change requests which have enhanced user experiences over period of time.
We have successfully completed over 3 years of Go Live with Newgen as one of our valuable IT partner. Implementation of Newgen product has successfully addressed challenges faced by TCI related to Accounts Payable Project. Post successful Go Live, Newgen has worked closely with TCI team to implement change requests which have enhanced user experiences over period of time.
We have successfully completed over 3 years of Go Live with Newgen as one of our valuable IT partner. Implementation of Newgen product has successfully addressed challenges faced by TCI related to Accounts Payable Project. Post successful Go Live, Newgen has worked closely with TCI team to implement change requests which have enhanced user experiences over period of time.
amit-sadhwani

Amit Sadhwani

Amit Sadhwani

GM Finance

Travel Corporation of India

Quote Icon
We’re happy with our partnership with Newgen. Their DMS and BPM solutions have enabled us to streamline document workflows, improve backend processes, and deliver quicker, personalized customer communication.
We’re happy with our partnership with Newgen. Their DMS and BPM solutions have enabled us to streamline document workflows, improve backend processes, and deliver quicker, personalized customer communication.
We’re happy with our partnership with Newgen. Their DMS and BPM solutions have enabled us to streamline document workflows, improve backend processes, and deliver quicker, personalized customer communication.

Vikram Jain

Vikram Jain

Chief Technology Officer and Business Transformation

Universal Sompo General Insurance Ltd.

Real Outcomes Across Industries
Recommended For You

Featured Image

Webinar: Accelerating Automation at Scale: Unleashing the Power of Low-Code Platforms

Featured Image

Webinar: Move From Tactical to Transformational Automation

Featured Image

Webinar: Leveraging Intelligent Automation for Enabling Responsive Business Processes

Featured Image

Document Management System (DMS): Overcoming Challenges in Corporate Banking

Featured Image

Extracting Intelligent Insights Using Electronic Document Management System

Featured Image

Role of Document Management System in Digital Lockers

Featured Image

eBook: Modern Digital Records Management

Featured Image

eBook: 6 Signs Your Records Management System Needs a Digital Facelift

Featured Image

eBook: Digital Records Management – NRAA Compliance, and Beyond!

Featured Image

eBook: Selecting the Right Digital Partner for Your Records Management Needs

Featured Image

Analyst Report: The Forrester Wave™: Content Platforms, Q1 2023

Featured Image

Analyst Report: The Total Economic Impact™ Of Newgen Software

Featured Image

Analyst Report: State of Digital Transformation Research

All you need to know about Intelligent Document Processing

Intelligent Document Processing (IDP) uses AI to extract and process data from different types of documents: structured, semi-structured, or unstructured. With NewgenONE IDP, businesses can handle large volumes of documents more efficiently by automating data capture and classification.

IDP helps businesses reduce manual work, improve accuracy, and accelerate decision-making. Newgen’s solution boosts operational efficiency by automating document handling across departments and workflows.

From processing application forms and invoices to managing claims and customer requests, IDP finds application across industries. Newgen enables use cases like invoice management, auto-validation of key trade finance documents such as proforma invoice, purchase order by intelligently capturing and classifying documents.

Choose a solution that combines OCR, AI, and machine learning, supports multi-channel inputs, and integrates easily with your systems. Newgen offers all of this within a unified platform, making implementation smooth and scalable. Newgen also ensures LC workability as per ICC UCP600 rules.

Automated processing follows pre-set rules, while IDP brings in AI to handle variations in documents and make intelligent decisions. Newgen merges automation and intelligence to deliver faster, more flexible document handling.

IDP captures documents, classifies them based on layout or content, and extracts important data using AI and ML. Newgen’s platform adds automation to each step: capture, transform, and deliver, ensuring end-to-end efficiency.

OCR converts scanned images into text. IDP builds on that by using AI to understand context, extract relevant information, and process it. Newgen combines OCR with intelligent extraction for better outcomes.

By minimizing manual data entry and using AI to detect and extract data, IDP ensures higher accuracy. Newgen’s solution learns over time to deliver even better precision with each use.

Yes, modern IDP tools can recognize and process handwritten content. Newgen supports this capability, helping organizations handle forms, applications, and legacy documents with ease.

Intelligent Document Processing (IDP) offers significant advantages across enterprise functions like trade finance, operations, legal, HR, and customer service. From automating invoice processing to streamlining employee onboarding or handling customer KYC, IDP reduces manual intervention and boosts speed.

Newgen’s IDP platform empowers these departments by intelligently capturing, classifying, and routing documents for faster workflows and better compliance.

IDP is powered by a blend of Optical Character Recognition (OCR), Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP). These technologies work together to extract structured and unstructured data with high accuracy.

Newgen’s IDP platform combines these cutting-edge technologies in a unified, low-code environment, enabling enterprises to automate document-heavy processes at scale.

RPA (Robotic Process Automation) automates repetitive, rule-based tasks, while IDP (Intelligent Document Processing) focuses on understanding, classifying, and extracting data from documents using AI.

IDP deals with unstructured data, and RPA handles structured workflows. Newgen integrates both within its automation platform, offering end-to-end process transformation.

Combining IDP and RPA unlocks hyperautomation, where intelligent document capture feeds into automated workflows. This synergy accelerates end-to-end processes, reduces human error, and ensures seamless decision-making.

Newgen’s unified platform bridges IDP with RPA, enabling enterprises to transform everything from claims handling to loan processing with intelligence and automation.

Yes, combining IDP with process mining helps enterprises gain real-time visibility into document-heavy workflows, identify bottlenecks, and optimize efficiency.

Newgen enables this integration through its low-code process automation platform, letting businesses continuously monitor, refine, and improve their document-centric processes for measurable outcomes.

Any organization that handles a high volume of documents, be it banks, insurers, government bodies, or shared service centers, should adopt IDP. It’s ideal for those seeking speed, accuracy, compliance, and cost efficiency.

Newgen’s IDP solution is built to serve enterprises of all sizes, offering scalable automation for document management across industries.

With the evolution of technology, the scope of document processing has also increased. Initially, it was limited to scanning physical documents and manually capturing information from them. Then it evolved into extracting information from scanned documents with the help of technologies, such as OCR and ICR.

But with the increasing number of organizations embracing digital transformation, enterprises are now looking at leveraging insights stored in content coming from multiple channels, including email, social, and other applications.

Processing this vast amount of structured and unstructured content became a daunting task and enterprises began investing a lot of resources to handle the burgeoning content. Enterprises were, therefore, on the lookout for solutions that not only automate the whole process of capturing, extracting, and processing content but also require minimal human involvement.

  • Conversion of paper-based processes and documents into digitized, actionable data
  • Multi-channel data and content capture
  • Automatic detection and correction of image distortions for real-time quality improvements in single or multi-page scanned documents
  • Security of captured content through authentication and role-based access
  • Automated classification, separation, and extraction tools to eliminate labor-intensive, manual processes and enable the delivery of reliable data to business processes
  • Support for AI- and ML-based content extraction and a wide array of extraction technologies, including OCR, barcode, MICR, and more
  • Trainable, machine learning technology for continuous improvement of classification accuracy
  • Integrated robotic process automation for automating repetitive and mundane document-centric processes
  • Built-in capabilities to manage document-centric workflows
icon-angle icon-bars icon-times