Agentic Regulatory Management Built for Scale

India’s regulatory ecosystem is diverse and complex, spanning central bodies like the Reserve Bank of India (RBI), Securities and Exchange Board of India (SEBI), and Insurance Regulatory and Development Authority of India (IRDAI). These agencies oversee a wide spectrum of high-stakes decisions, from issuing new banking licences and approving market intermediaries to sanctioning insurance products and appointing directors in financial institutions.

Managing these processes demands a system that can handle multiple types of applications, varied compliance requirements, and strict timelines. The NewgenONE Agentic Regulatory Management System provides a single, intelligent platform for managing every step of the regulatory journey. It integrates application intake, policy checks, review workflows, and decision documentation into one cohesive process. This approach ensures compliance at each stage while scaling to handle the growing volume of cases across India’s expanding financial landscape.

By embedding regulatory requirements directly into workflows, RMS reduces the risk of procedural errors, supports consistent handling across departments, and adapts easily when regulations change. Whether it is an NBFC seeking an operational upgrade, a listed company applying for a preferential issue, or an insurer requesting a new product approval, the system manages it end to end with accuracy and speed.

Strengthen Decision Accuracy with Context-aware, Policy-aligned Decisions

Regulatory decisions in India must balance statutory compliance with nuanced policy interpretation. Whether approving a director appointment under RBI’s fit-and-proper guidelines or assessing a stock exchange’s request for a new trading segment, context matters.

RMS uses advanced content intelligence to surface relevant precedents, applicable policy clauses, and contextual insights directly in the reviewer’s workspace. This ensures decisions are not made in isolation but informed by both the rulebook and institutional experience.

The platform aligns every decision with current regulations and published circulars, reducing the risk of overlooking a critical clause. It also supports consistency in cases where similar applications appear in different time periods or under different officers. For example, if two insurers file similar product modification requests, RMS enables evaluators to compare past outcomes and reasoning so that the new ruling is aligned with established patterns.

Accelerate Case Resolution with Unified Case Management and Faster Rulings

One of the most persistent challenges in India’s regulatory processes is the time taken to move cases from submission to final decision. Delays can stem from fragmented workflows, manual data verification, and repetitive back-and-forth between applicants and the regulator.

RMS addresses this by consolidating all case information, correspondence, and tasks into a unified case management environment. Reviewers, subject matter experts, and decision authorities work from the same updated record, with clear task assignments and automated reminders.

This not only cuts administrative delays but also makes it easier to identify bottlenecks early. For example, when an NBFC applies for a change in shareholding structure, the platform can automatically route the case through credit assessment, legal vetting, and compliance review in parallel, rather than sequentially. This accelerates resolution while maintaining complete procedural integrity.

Enable Seamless Oversight with Audit-ready, Efficient Regulation

In India, regulatory decisions are often subject to parliamentary scrutiny, judicial review, or public interest litigation. This makes the ability to produce a complete, transparent record of oversight activity essential.

RMS ensures that every step, from the initial application to the final ruling, is fully documented and time-stamped. It also records the rationale for decisions, associated policy references, and any conditions imposed. This audit-ready structure supports internal governance as well as external accountability.

For instance, if the approval of a banking licence is questioned, RMS can instantly retrieve the case history, including all submissions, review notes, and reference documents that informed the final decision. This strengthens the regulator’s ability to defend its actions and demonstrate adherence to due process.

Unlock Institutional Knowledge with an AI-Powered Searchable Knowledge Hub

Regulatory agencies in India handle thousands of cases over decades, building a vast but often inaccessible body of institutional knowledge. Critical insights can be lost when senior officials retire or when past cases are buried in siloed archives.

RMS solves this with an AI-powered knowledge hub that indexes and connects historical decisions, policy documents, correspondence, and precedents. When handling a new case, officers can search for and instantly retrieve similar cases, complete with reasoning and outcomes.

This capability is particularly valuable in complex matters such as granting policy exemptions or interpreting newly issued guidelines. By learning from the accumulated history of the institution, regulators can maintain continuity in decision-making and avoid reinventing the wheel for each application.

Build Trust Through Transparency with Hyper-personalized, Traceable Communication

Transparency is a cornerstone of effective regulation in India, where applicants and stakeholders expect clear, timely communication on the status and reasoning behind decisions.

RMS includes communication capabilities that keep applicants informed at each stage of their case. Updates are tailored to the specific application, ensuring relevance and clarity. Every interaction, whether a request for additional documentation or a final decision notice, is logged and linked to the case record.

This traceable communication builds confidence among applicants, reduces follow-up queries, and helps maintain a constructive regulator–stakeholder relationship. For example, when SEBI processes an application for a new mutual fund scheme, the sponsor can see exactly where the proposal stands, what information is pending, and what the next steps are.

Agentic RMS: Built for India

India’s regulatory authorities face the dual challenge of managing rising volumes of complex decisions while ensuring fairness, compliance, and transparency. The NewgenONE Agentic Regulatory Managementt meets these needs by delivering intelligent, compliant, and scalable regulatory management.

By strengthening decision accuracy, accelerating case resolution, enabling seamless oversight, unlocking institutional knowledge, and building trust through transparency, RMS transforms the way regulators operate. It equips them to handle today’s demands and adapt to tomorrow’s changes, ensuring that the regulatory framework remains robust, credible, and responsive.