Digital Leadership Day, Queensland (QLD) | Day 1
Date: September 02, 2025 | Venue: Brisbane Convention & Exhibition Centre
Newgen brings its expertise to Digital Leadership Day as a featured participant, a marquee forum within Government Innovation Week QLD, to be held in Brisbane. This full-day forum convenes senior public sector professionals to exchange practical strategies and innovative ideas that can drive large-scale digital transformation initiatives.
Building Digital Trust in the Age of AI
Be a part of an exclusive roundtable, moderated by our senior expert in government transformation.
| Session | Speaker | Time |
|---|---|---|
| AI-enabled Transformation for Government: Reshaping Functions, Processes, and Service Delivery | Dean Lee Head of Public Sector, ANZ Newgen |
September 02 1:50 PM – 2:50 PM |
Open Discussion: Your Takeaways
Whether you’re embarking on your digital transformation journey or scaling what’s already in motion, this session will offer peer-driven insights you can ACT ON, NOW. Additionally, discover how you can:
- Adopt Responsible AI systems:Integrate ethics, transparency, and governance into everyday operations
- Modernise Smarter: Enhance your existing ECM, BPM, and CCM tools with AI, eliminating costly replacements
- Automate Intelligently with NewgenONE: See how NewgenONE, our AI-first low-code platform, streamlines end-to-end processes while ensuring agility
Meet Team Newgen at Government Innovation Week
Engage with our team and understand how we empower forward-thinking government professionals to:
| Communicate Clearly | Automate Intelligently | Govern Confidently | Connect Seamlessly |
|---|---|---|---|
| Send timely, accurate, and relevant communications to citizens across their preferred channels via CCM |
Orchestrate workflows with rule-based and smart automation via BPM |
Securely manage records and documents with modern records management system via EDRMS |
Integrate systems and apps with our flexible, integration-ready platform i.e., NewgenONE |
Government Innovation Showcase, Queensland (QLD) | Day 2
Date: September 03, 2025 | Venue: Brisbane Convention & Exhibition Centre
Newgen is participating in the Government Innovation Showcase, QLD, in Brisbane. This premier event brings together senior public sector leaders to explore innovative strategies shaping the future of governance. It serves as a platform for putting forth bold ideas, collaborative thinking, and next-generation digital transformation in the government ecosystem.
Advancing Citizen-first Governance with AI-first Innovation
Accelerate Public Service Delivery | Empower Government Teams | Restore Digital Trust
Stop by booth #IN21 to understand how NewgenONE, our AI-first, low-code platform, empowers government agencies to simplify operations, make faster decisions, and deliver personalised experiences for citizens.
Don’t Miss the Panel Session
| Topic | Newgen Panellist | Time |
|---|---|---|
| Contemporary QLD Government Services: Progressing a Customer-centric Government and a Truly Inclusive Society |
R. Krishna Kumar Vice President and Geography Head ANZ, Newgen Software |
September 03, 2025 12:20 PM – 12:50 PM |
What’s really going on with digital in Queensland? R. Krishna Kumar shares:
- The current state of digital evolution in Queensland’s government services
- The disconnect between citizen expectations and what’s actually delivered
- Futuristic approaches and new-age technologies that are critical for closing the gaps
Visit Booth #IN21: Let’s Talk Real Strategic Transformation
Engage in a 1:1 conversation with our public sector experts and discover how you can:
- Design AI systems that are ethical, explainable, and policy-aligned
- Deliver seamless, omnichannel citizen services using an Omnichannel Customer engagement (CCM)platform to deliver personalised experiences
- Implement an enterprise-wide electronic document and records management (EDRMS) system for intelligent document governance
- Leverage AI/ML, RPA, and GenAI to gain real-time insights and reduce manual workload
- Build an integrated digital backbone across departments, bridging data silos and streamlining workflows
