Newgen is excited to be a part of the ASFA Conference, the world’s largest superannuation gathering. The conference will bring together over 1,000 superannuation professionals, including industry pioneers, top economists, and influential policymakers.

With the theme “Shaping the Future of Retirement”, the event will offer expert insights on retirement planning, emerging trends in policy and regulation, sustainable investment strategies, and the role of technology in creating secure and inclusive retirement systems.

Transform Your Super Processes with Newgen

Meet Team Newgen at Booth P5 and discover how Newgen’s AI-first Superannuation solutions help funds like yours optimize every aspect of the superannuation value chain.

  • Streamline member service requests with compliance
  • Ensure RG271-compliant complaints management
  • Automate withdrawal management with AI-driven workflows

Experience our Superannuation Offerings

Service Request Management

  • Personalized, automated updates across channels
  • Risk-free, compliant, and transparent services

Complaints Management

  • Faster resolution and fewer escalations to AFCA
  • Proactive alerts for SLA breaches with intelligent automation

Withdrawal Journey Automation

  • End-to-end case management with service level tracking
  • Sentiment analysis for prioritization and timely payouts

Newgen has been recognized as a ‘Leader’ in The Forrester Wave™: Content Platforms, Q1 2025, and a “Strong Performer” in The Forrester Wave™: Digital Process Automation Software, Q3 2025.

Reserve Your Spot

Schedule a meeting with Newgen’s experts to take your super services to the next level.

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