Streamline Digital Customer Onboarding for Banking | Newgen

Contact Us

Digital. Dynamic. Dependable.

Enable a frictionless deposit account opening journey with an omnichannel, AI-powered digital-first experience and create the perfect first impression. Onboard new customers in just 5 minutes through any channel, anytime, anywhere.

Book a Demo

Newgen

Why Newgen’s Digital Customer Onboarding Platform?

60% Reduction in Abandonment Rates

Reduce abandonment rates and maximize deposit growth.

40% Faster Onboarding

Speed up customer onboarding with efficient digital workflows.

80% Automation

Automate KYC, AML, and other key processes to reduce manual work.

100% Compliance

Ensure compliance with all regulatory requirements seamlessly.

Risk Management

Advanced fraud detection and real-time monitoring to minimize risks.

Seamless Integration

Easily integrate with existing systems for a smooth onboarding experience.

20% Higher Customer Satisfaction

Offer an intuitive and engaging onboarding journey.

99.9% Security

Top-tier data protection and platform reliability.

60% Reduction in Abandonment Rates

Reduce abandonment rates and maximize deposit growth.

40% Faster Onboarding

Speed up customer onboarding with efficient digital workflows.

80% Automation

Automate KYC, AML, and other key processes to reduce manual work.

100% Compliance

Ensure compliance with all regulatory requirements seamlessly.

Risk Management

Advanced fraud detection and real-time monitoring to minimize risks.

Seamless Integration

Easily integrate with existing systems for a smooth onboarding experience.

20% Higher Customer Satisfaction

Offer an intuitive and engaging onboarding journey.

99.9% Security

Top-tier data protection and platform reliability.

Newgen empowers top U.S. banks with a secure, efficient, AI-first, customer-focused digital onboarding platform.

Unique Features of Newgen Digital Customer Onboarding Solution

Online and in-branch journey

Support for deposit and loan account opening

Support for consumer and business account opening

Account maintenance automation

Support for complex products such as IRA, HSA, Trust Accounts, etc.

“Newgen’s digital onboarding solution reduced our onboarding time by 40% and boosted customer satisfaction significantly. Its automation and seamless integration have been game-changers for us.”

Chief Digital Officer, Leading U.S. Customer

Explore Newgen’s Digital Account Opening Solutions

Online Account Opening

Experience a 10x increase in new accounts from online channels.

Branch Account Opening

Reduce onboarding turnaround time from days/hours to just 7 minutes.

Business Account Opening

Set up new business accounts in less than 15 minutes.

Account Maintenance

Achieve excellence in servicing accounts with the NewgenONE low-code platform.

Customers

Prebuilt Connectors & APIs

Recommended For You

Webinar: Risk Modernisation – Leveraging advanced analytics and new age platforms

View Webinar →

Webinar: Simplifying Lending Journeys with Newgen’s Commercial Loan Origination Solution

View Webinar →

Webinar: Ensure Seamless Onboarding: Navigating the World of Online Account Opening

View Webinar →

Webinar: Beyond Transactions: How Banks Can Build Lasting Connections with Consumers

View Webinar →

Choosing the Right Loan Origination System (LOS)

View Blog →

The Role of Hyper-personalization in Digital Banking Transformation

View Blog →

Revolutionizing SME Lending in the Middle East by Embracing Digitalization

View Blog →

Banking Legacy System Alert! It’s Chipping Away Your Lending Business

View Blog →

Simplifying RBI’s Mandate for NBFCs to Implement Core Financial Services Solution (CFSS)

View Blog →

Video: Transforming Taajeer Finance: NewgenONE Ensures Superior Customer Experience

View Video →

Video: Hyperautomation and Role of Digitization in Banks

View Video →

Video: Wilson Bank & Trust Cuts Online Account Opening Cycle-times to Half with Newgen

View Video →

Video: Streamlining digital lending – the customer journey

View Video →

Video: Bank Midwest Leverages NewgenONE to Transform its Community Bank into a Digital-first Institution

View Video →

eBook: Imperatives for a Smarter Retail Lending Solution

View eBook →

eBook: Casting a Magic Spell on SME Lending in the Middle East with Digitalization

View eBook →

eBook: Deliver Digital Journey in Banking with NewgenONE

View eBook →

eBook: Implementing a Lending Solution

View eBook →

Whitepaper: How the Powerful Duo of AI and Low-code is Transforming Trade Finance

View Whitepaper →

Whitepaper: Understanding Customer-centric Banking: The Future of Account Opening

View Whitepaper →

Whitepaper: Fix the Broken Processes in Commercial Lending with Holistic Automation

View Whitepaper →

Whitepaper: The ROI Myopia in Online Account Opening

View Whitepaper →

Analyst Report: Small Business Banking Technology

View Analyst Report →

Analyst Report: Cultivating a Digital Lending Ecosystem Strategy

View Analyst Report →

Case Study: One of the Largest US-based Banks Modernizes its Online Account Opening with Newgen

View Case Study →

Case Study: US-based Credit Union Streamlines its Retail Loan Origination and Online Account Opening Processes with Newgen

View Case Study →

Case Study: A Leading Forbes-acclaimed Financial Institution named in ‘America’s 100 Best Banks’ Aces its Consumer Lending Game with Newgen

View Case Study →

Case Study: A New York-based Credit Union Transforms Member Experience by Leveraging Newgen’s Account Opening and Retail Loan Origination Solution

View Case Study →

Case Study: Large New York-Based Bank Transforms its Commercial Loan Origination

View Case Study →

Webinars

Webinar: Risk Modernisation – Leveraging advanced analytics and new age platforms

Webinar: Simplifying Lending Journeys with Newgen’s Commercial Loan Origination Solution

Webinar: Ensure Seamless Onboarding: Navigating the World of Online Account Opening

Webinar: Beyond Transactions: How Banks Can Build Lasting Connections with Consumers

Blogs

Choosing the Right Loan Origination System (LOS)

The Role of Hyper-personalization in Digital Banking Transformation

Revolutionizing SME Lending in the Middle East by Embracing Digitalization

Banking Legacy System Alert! It’s Chipping Away Your Lending Business

Simplifying RBI’s Mandate for NBFCs to Implement Core Financial Services Solution (CFSS)

Videos

Video: Transforming Taajeer Finance: NewgenONE Ensures Superior Customer Experience

Video: Hyperautomation and Role of Digitization in Banks

Video: Wilson Bank & Trust Cuts Online Account Opening Cycle-times to Half with Newgen

Video: Streamlining digital lending – the customer journey

Video: Bank Midwest Leverages NewgenONE to Transform its Community Bank into a Digital-first Institution

eBooks

eBook: Imperatives for a Smarter Retail Lending Solution

eBook: Casting a Magic Spell on SME Lending in the Middle East with Digitalization

eBook: Deliver Digital Journey in Banking with NewgenONE

eBook: Implementing a Lending Solution

Whitepapers

Whitepaper: How the Powerful Duo of AI and Low-code is Transforming Trade Finance

Whitepaper: Understanding Customer-centric Banking: The Future of Account Opening

Whitepaper: Fix the Broken Processes in Commercial Lending with Holistic Automation

Whitepaper: The ROI Myopia in Online Account Opening

Analyst Reports

Analyst Report: Small Business Banking Technology

Analyst Report: Cultivating a Digital Lending Ecosystem Strategy

Case Studies

Case Study: One of the Largest US-based Banks Modernizes its Online Account Opening with Newgen

Case Study: US-based Credit Union Streamlines its Retail Loan Origination and Online Account Opening Processes with Newgen

Case Study: A Leading Forbes-acclaimed Financial Institution named in ‘America’s 100 Best Banks’ Aces its Consumer Lending Game with Newgen

Case Study: A New York-based Credit Union Transforms Member Experience by Leveraging Newgen’s Account Opening and Retail Loan Origination Solution

Case Study: Large New York-Based Bank Transforms its Commercial Loan Origination

Find Your Winning Strategy with Newgen

Innovative Product Suite Enabling Digital Transformation
Newgen is the leading provider of AI-enabled unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform (LCAP) to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. Our products and applications have been recognized by the top analyst firms, including Gartner and Forrester.

Successful Implementations Worldwide
For nearly three decades, Newgen has been driving digital transformation initiatives and delivering superior customer experience with our industry-specific applications, available on cloud, on-premises, and in hybrid environments. Our platform-based products seamlessly integrate with virtually any internal and external systems, to ensure that our customers maximize their ROI from existing investments, while staying compliant and future-ready.

Sign up for demo

Frequently Asked Questions

Newgen’s Account Opening Software is a digital solution that streamlines customer onboarding by enabling fast, paperless, and fully compliant account opening. It helps financial institutions deliver a frictionless experience while reducing costs and operational delays.

Banks, credit unions, and financial institutions of all sizes can use it to accelerate account openings, improve customer acquisition, and stay compliant with regulatory requirements.

It offers an intuitive, self-service digital journey with minimal manual intervention, faster approvals, and omnichannel support (web, mobile, and branch-assisted), ensuring convenience for both customers and staff.

End-to-end digital account opening
Seamless integration with core banking and third-party systems
Automated KYC, AML, and risk checks
eSign and document upload capabilities
Real-time status tracking for customers
Advanced workflow automation and analytics

Unlike generic solutions, Newgen provides:

A low-code, highly configurable platform
Faster go-to-market with prebuilt templates
Strong compliance and risk management features
Proven scalability across global banks
Personalized customer experiences through AI and automation

Yes. The software adheres to global banking regulations (including KYC, AML, FATCA, and GDPR). It ensures secure data handling, encryption, and audit trails to meet compliance and security standards.

Absolutely. The software provides out-of-the-box connectors and APIs for seamless integration with existing core banking, CRM, payment, and ID verification systems.

With prebuilt templates, low-code flexibility, and integration accelerators, institutions can roll out the solution in weeks rather than months.

Yes. Customers can start the process on one channel (e.g., mobile) and complete it on another (e.g., branch), with all data synchronized in real time.

By automating repetitive tasks, reducing manual errors, and eliminating paperwork, the software cuts down processing costs while improving operational efficiency.

Yes, customers receive real-time updates and notifications on their application status, improving transparency and reducing follow-up queries.

It offers dashboards and reports to track KPIs like turnaround time, drop-off rates, compliance performance, and customer satisfaction, helping banks optimize their onboarding process.

The solution is designed to support growth, handling high application volumes across multiple geographies while ensuring performance and compliance.

Yes. Newgen offers end-to-end support, from implementation and training to ongoing optimization. The low-code platform also allows easy customization to fit unique business needs.

You can request a demo directly from Newgen’s website or reach out to the sales team for a personalized walkthrough of the platform.