{"id":2143530942,"date":"2026-06-16T15:52:43","date_gmt":"2026-06-16T10:22:43","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/"},"modified":"2026-08-05T12:54:49","modified_gmt":"2026-08-05T07:24:49","slug":"webinar-the-future-of-life-insurance-cx","status":"publish","type":"webinar","link":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/","title":{"rendered":"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing"},"content":{"rendered":"<style>.speaker_group.section-padding{padding-top:60px;padding-bottom:60px}.speaker_group .title{color:#05010D;font-size:22px;font-style:normal;font-weight:500;line-height:135%;letter-spacing:0;margin-bottom:24px}.speaker_group .content_wrapper{margin-bottom:30px}.speaker_group .speaker_picture{border-radius:50%;margin-bottom:12px;aspect-ratio:1;object-fit:cover}.speaker_group .speaker_name{font-size:16px;line-height:24px;color:#1e1e1e;margin-bottom:4px}.speaker_group .speaker_job_title{font-size:14px;line-height:20px}.speaker_group .speaker_company{font-size:14px;line-height:20px}@media (max-width:768px){.speaker_group.section-padding{padding-top:40px;padding-bottom:40px}.speaker_group .speaker_job_title{font-size:13px}.speaker_group .speaker_company{font-size:13px}}@media (max-width:576px){.speaker_group.section-padding{padding-top:20px;padding-bottom:20px}}.speaker_group .card_outer{border-left:1px solid #E5E4E3;margin-bottom:20px}@media screen and (max-width:992px){.speaker_group .card_outer{margin-bottom:20px}}@media screen and (max-width:768px){.speaker_group .card_outer{text-align:center}}.speaker_group .card_outer:first-child{border-left:none}@media screen and (max-width:768px){.speaker_group .card_outer:nth-child(3){border-left:none}}@media screen and (min-width:768px){.speaker_group .card_outer:nth-child(4){border-left:none}}<\/style>\n\t<section class=\"speaker_group uiblock section-padding\"> \n      <div class=\"\">\n        \n        <div class=\"is-flex\">\n            <div class=\"col-12 col-md-12 col-lg-12\">\n            \t<p class=\"font-bold title\">Meet Our Experts<\/p>\n              \n              <div class=\"is-flex flex-wrap\">\n                    <div class=\"col-6 col-md-6 col-lg-4 card_outer\">\n                      \t\t<img decoding=\"async\" src=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Varadh-Picture-revised.jpg\" alt=\"\" title=\"Varadh-Picture-revised\" class=\"img-responsive speaker_picture\" width=\"80\" height=\"80\" loading=\"lazy\"\/>\n                          <h3 class=\"font-medium speaker_name\">Varadh Srinivasan<\/h3>\n                          <p class=\"no-margin-bottom speaker_job_title\">Solutions Sales Head, Digital Experience Practice, FS &amp; HIL North America<\/p>\n                          <p class=\"no-margin-bottom speaker_company\">Infosys<\/p>\n                      <\/div><div class=\"col-6 col-md-6 col-lg-4 card_outer\">\n                      \t\t<img decoding=\"async\" src=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Anurag-Shah-Headshot-200x200-1.png\" alt=\"\" title=\"Anurag-Shah-Headshot-200&#215;200-1\" class=\"img-responsive speaker_picture\" width=\"80\" height=\"80\" loading=\"lazy\"\/>\n                          <h3 class=\"font-medium speaker_name\">Anurag Shah<\/h3>\n                          <p class=\"no-margin-bottom speaker_job_title\">VP &amp; Head of Product &amp; Solutions<\/p>\n                          <p class=\"no-margin-bottom speaker_company\">Newgen Software<\/p>\n                      <\/div><div class=\"col-6 col-md-6 col-lg-4 card_outer\">\n                      \t\t<img decoding=\"async\" src=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Estelle-Picture-revised.jpg\" alt=\"\" title=\"Estelle-Picture-revised\" class=\"img-responsive speaker_picture\" width=\"80\" height=\"80\" loading=\"lazy\"\/>\n                          <h3 class=\"font-medium speaker_name\">Estelle Di Lucia (Moderator)<\/h3>\n                          <p class=\"no-margin-bottom speaker_job_title\">Head of Global Alliances<\/p>\n                          <p class=\"no-margin-bottom speaker_company\">Infosys<\/p>\n                      <\/div>\n                <\/div>\n            <\/div>\n        <\/div>  \n      <\/div>\n    <\/section>\n\n\n<h2 class=\"wp-block-heading\"><strong>Actionable Strategies to Deliver a Frictionless Customer Experience<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Evolving paradigms in the&nbsp;<a href=\"https:\/\/newgensoft.com\/solutions\/industries\/insurance\/\" target=\"_blank\" rel=\"noreferrer noopener\">insurance industry<\/a>&nbsp;have made customer experience more critical than ever. From seamless, secure issuance to rapid claim settlement, insurers must deliver proactive, omnichannel, and personalized services. Join senior insurance and digital transformation leaders from Newgen and Infosys for an exclusive webinar designed to show you how AI-first content and process automation platforms are redefining life insurance servicing in the US market.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What You\u2019ll Walk Away With:<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A Roadmap for Modernization<br>Understand how content management, process automation, and AI work together to deliver seamless servicing, faster response, and higher customer satisfaction.<\/li>\n\n\n\n<li>Industry-leading Capabilities<br>Discover how the combined ecosystem, comprising content intelligence, low-code platforms, and automation, boosts life insurance policy servicing, claims, and underwriting.<\/li>\n\n\n\n<li>Real-world Stories &amp; Best Practices<br>Get a glimpse into how US-based insurers achieved measurable outcomes \u2013 productivity gains, automated compliance, and elevated customer experiences.\u00a0 Additionally, be aware of the pitfalls to avoid.<\/li>\n\n\n\n<li>Strategic Thought Leadership<br>Gain strategic insights into the evolving servicing model and what customer experience excellence will look like in 2026 and beyond.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>&nbsp;<\/strong><strong>Who will Gain the Most?<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Insurance Leaders, including CIOs, CTOs, Chief Digital Officers, Chief Customer Officers, and COOs<\/li>\n\n\n\n<li>Functional Heads, responsible for: Customer Experience, Policy Servicing, Claims, Underwriting, and Operations<\/li>\n\n\n\n<li>Technology Pioneers, including Automation and AI leaders, Enterprise Architects, and ECM heads<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Join us to discover how a modernized content and communication platform can transform your business.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Actionable Strategies to Deliver a Frictionless Customer Experience Evolving paradigms in the&nbsp;insurance industry&nbsp;have made customer experience more critical than ever. From seamless, secure issuance to rapid claim settlement, insurers must deliver proactive, omnichannel, and personalized services. Join senior insurance and digital transformation leaders from Newgen and Infosys for an exclusive webinar designed to show you [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":2143524737,"template":"","resources-topic":[118,122],"resources-group":[],"class_list":["post-2143530942","webinar","type-webinar","status-publish","has-post-thumbnail","hentry","resources-topic-content-management","resources-topic-insurance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Future of Life Insurance CX: Intelligent Content, Seamless Servicing - Newgen Resources (DX++)<\/title>\n<meta name=\"description\" content=\"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing - Newgen Resources (DX++)\" \/>\n<meta property=\"og:description\" content=\"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/\" \/>\n<meta property=\"og:site_name\" content=\"Newgen Resources (DX++)\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-05T07:24:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2025\/07\/AI-Agents-in-Insurance-Underwriting-1-scaled-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/webinar-the-future-of-life-insurance-cx\\\/\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/webinar-the-future-of-life-insurance-cx\\\/\",\"name\":\"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing - Newgen Resources (DX++)\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/webinar-the-future-of-life-insurance-cx\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/webinar-the-future-of-life-insurance-cx\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/07\\\/AI-Agents-in-Insurance-Underwriting-1-scaled-1.jpg\",\"datePublished\":\"2026-06-16T10:22:43+00:00\",\"dateModified\":\"2026-08-05T07:24:49+00:00\",\"description\":\"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/webinar-the-future-of-life-insurance-cx\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/newgensoft.com\\\/resources\\\/webinar-the-future-of-life-insurance-cx\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/webinar-the-future-of-life-insurance-cx\\\/#primaryimage\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/07\\\/AI-Agents-in-Insurance-Underwriting-1-scaled-1.jpg\",\"contentUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2025\\\/07\\\/AI-Agents-in-Insurance-Underwriting-1-scaled-1.jpg\",\"width\":2560,\"height\":1440,\"caption\":\"Insurance\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/webinar-the-future-of-life-insurance-cx\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#website\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/\",\"name\":\"Newgen DX++\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#organization\",\"name\":\"Newgen Software\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/Newgen-Logo_Light-scaled.png\",\"contentUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/Newgen-Logo_Light-scaled.png\",\"width\":2560,\"height\":788,\"caption\":\"Newgen Software\"},\"image\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing - Newgen Resources (DX++)","description":"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/","og_locale":"en_US","og_type":"article","og_title":"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing - Newgen Resources (DX++)","og_description":"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing","og_url":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/","og_site_name":"Newgen Resources (DX++)","article_modified_time":"2026-08-05T07:24:49+00:00","og_image":[{"width":2560,"height":1440,"url":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2025\/07\/AI-Agents-in-Insurance-Underwriting-1-scaled-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/","url":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/","name":"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing - Newgen Resources (DX++)","isPartOf":{"@id":"https:\/\/newgensoft.com\/resources\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/#primaryimage"},"image":{"@id":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/#primaryimage"},"thumbnailUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2025\/07\/AI-Agents-in-Insurance-Underwriting-1-scaled-1.jpg","datePublished":"2026-06-16T10:22:43+00:00","dateModified":"2026-08-05T07:24:49+00:00","description":"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing","breadcrumb":{"@id":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/#primaryimage","url":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2025\/07\/AI-Agents-in-Insurance-Underwriting-1-scaled-1.jpg","contentUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2025\/07\/AI-Agents-in-Insurance-Underwriting-1-scaled-1.jpg","width":2560,"height":1440,"caption":"Insurance"},{"@type":"BreadcrumbList","@id":"https:\/\/newgensoft.com\/resources\/webinar-the-future-of-life-insurance-cx\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/newgensoft.com\/resources\/"},{"@type":"ListItem","position":2,"name":"The Future of Life Insurance CX: Intelligent Content, Seamless Servicing"}]},{"@type":"WebSite","@id":"https:\/\/newgensoft.com\/resources\/#website","url":"https:\/\/newgensoft.com\/resources\/","name":"Newgen DX++","description":"","publisher":{"@id":"https:\/\/newgensoft.com\/resources\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newgensoft.com\/resources\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newgensoft.com\/resources\/#organization","name":"Newgen Software","url":"https:\/\/newgensoft.com\/resources\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/logo\/image\/","url":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Newgen-Logo_Light-scaled.png","contentUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Newgen-Logo_Light-scaled.png","width":2560,"height":788,"caption":"Newgen Software"},"image":{"@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/webinar\/2143530942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/webinar"}],"about":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/types\/webinar"}],"author":[{"embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/users\/32"}],"version-history":[{"count":1,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/webinar\/2143530942\/revisions"}],"predecessor-version":[{"id":2143530950,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/webinar\/2143530942\/revisions\/2143530950"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/media\/2143524737"}],"wp:attachment":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/media?parent=2143530942"}],"wp:term":[{"taxonomy":"resources-topic","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/resources-topic?post=2143530942"},{"taxonomy":"resources-group","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/resources-group?post=2143530942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}