{"id":2143530656,"date":"2026-06-15T12:25:02","date_gmt":"2026-06-15T06:55:02","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/"},"modified":"2026-06-15T13:16:32","modified_gmt":"2026-06-15T07:46:32","slug":"webinar-reimagining-insurance-operations-for-the-next-decade","status":"publish","type":"webinar","link":"https:\/\/newgensoft.com\/resources\/webinar-reimagining-insurance-operations-for-the-next-decade\/","title":{"rendered":"Webinar: From Efficiency to Experience: Reimagining Insurance Operations for the Next Decade"},"content":{"rendered":"<style>.speaker_group.section-padding{padding-top:60px;padding-bottom:60px}.speaker_group .title{color:#05010D;font-size:22px;font-style:normal;font-weight:500;line-height:135%;letter-spacing:0;margin-bottom:24px}.speaker_group .content_wrapper{margin-bottom:30px}.speaker_group .speaker_picture{border-radius:50%;margin-bottom:12px;aspect-ratio:1;object-fit:cover}.speaker_group .speaker_name{font-size:16px;line-height:24px;color:#1e1e1e;margin-bottom:4px}.speaker_group .speaker_job_title{font-size:14px;line-height:20px}.speaker_group .speaker_company{font-size:14px;line-height:20px}@media (max-width:768px){.speaker_group.section-padding{padding-top:40px;padding-bottom:40px}.speaker_group .speaker_job_title{font-size:13px}.speaker_group .speaker_company{font-size:13px}}@media (max-width:576px){.speaker_group.section-padding{padding-top:20px;padding-bottom:20px}}.speaker_group .card_outer{border-left:1px solid #E5E4E3;margin-bottom:20px}@media screen and (max-width:992px){.speaker_group .card_outer{margin-bottom:20px}}@media screen and (max-width:768px){.speaker_group .card_outer{text-align:center}}.speaker_group .card_outer:first-child{border-left:none}@media screen and (max-width:768px){.speaker_group .card_outer:nth-child(3){border-left:none}}@media screen and (min-width:768px){.speaker_group .card_outer:nth-child(4){border-left:none}}<\/style>\n\t<section class=\"speaker_group uiblock section-padding\"> \n      <div class=\"\">\n        \n        <div class=\"is-flex\">\n            <div class=\"col-12 col-md-12 col-lg-12\">\n            \t<p class=\"font-bold title\">Meet Our Speakers<\/p>\n              \n              <div class=\"is-flex flex-wrap\">\n                    <div class=\"col-6 col-md-6 col-lg-4 card_outer\">\n                      \t\t<img decoding=\"async\" src=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/pranab-ghosh-1.jpg\" alt=\"pranab-ghosh\" title=\"\" class=\"img-responsive speaker_picture\" width=\"80\" height=\"80\" loading=\"lazy\"\/>\n                          <h3 class=\"font-medium speaker_name\">Pranab Ghosh<\/h3>\n                          <p class=\"no-margin-bottom speaker_job_title\">Partner<\/p>\n                          <p class=\"no-margin-bottom speaker_company\">EY<\/p>\n                      <\/div><div class=\"col-6 col-md-6 col-lg-4 card_outer\">\n                      \t\t<img decoding=\"async\" src=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Ritesh-varma-pic.png\" alt=\"Ritesh-varma\" title=\"\" class=\"img-responsive speaker_picture\" width=\"80\" height=\"80\" loading=\"lazy\"\/>\n                          <h3 class=\"font-medium speaker_name\">Ritesh Varma<\/h3>\n                          <p class=\"no-margin-bottom speaker_job_title\">VP &#038; Head, Business Consulting<\/p>\n                          <p class=\"no-margin-bottom speaker_company\">Newgen Software<\/p>\n                      <\/div><div class=\"col-6 col-md-6 col-lg-4 card_outer\">\n                      \t\t<img decoding=\"async\" src=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/manasvi-bahuguna.png\" alt=\"\" title=\"\" class=\"img-responsive speaker_picture\" width=\"80\" height=\"80\" loading=\"lazy\"\/>\n                          <h3 class=\"font-medium speaker_name\">Manasvi Bahuguna<\/h3>\n                          <p class=\"no-margin-bottom speaker_job_title\">Senior Marketing Executive<\/p>\n                          <p class=\"no-margin-bottom speaker_company\">Newgen Software<\/p>\n                      <\/div>\n                <\/div>\n            <\/div>\n        <\/div>  \n      <\/div>\n    <\/section>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"\/solutions\/industries\/insurance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Insurance<\/a> is no longer defined by how efficiently policies are processed. It is defined by how seamlessly insurers deliver trust when it matters most.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers compare insurers to digital leaders. They expect instant underwriting, transparent claims, and frictionless service. Yet behind the scenes, fragmented systems, legacy architecture, and siloed processes continue to slow decisions and break experiences.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>The shift insurers can\u2019t ignore<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Insurance is evolving from an administration-led model to an advisory-led, experience-driven business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u201cCustomer experience has moved from an operational KPI to a strategic board-level priority.\u201d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Leading insurers are no longer optimizing individual processes. They are orchestrating entire journeys, connecting customer interactions, operational workflows, data, and decision-making into one continuous value stream.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What separates leaders from the rest<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Transformation is no longer about digitizing the front end. It\u2019s about redesigning the entire operating model.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this executive session, our experts will unpack how insurers are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connecting front-end journeys with back-end decisioning and operations<\/li>\n\n\n\n<li>Using AI to enhance underwriting, claims, and customer service decisions<\/li>\n\n\n\n<li>Building ecosystem-driven operating models that evolve with the market<\/li>\n\n\n\n<li>Reusing AI, data, and automation assets to scale transformation sustainably<\/li>\n\n\n\n<li>Moving from siloed systems to unified, experience-led platforms<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Why this matters now<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">New insurers are built for the ecosystem era. Legacy models weren\u2019t. The future belongs to insurers who can orchestrate operations, AI, and experience into one connected system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tune in to the webinar to learn how insurance companies are gearing up for the coming decade!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Insurance is no longer defined by how efficiently policies are processed. It is defined by how seamlessly insurers deliver trust when it matters most. Customers compare insurers to digital leaders. They expect instant underwriting, transparent claims, and frictionless service. Yet behind the scenes, fragmented systems, legacy architecture, and siloed processes continue to slow decisions and [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":2143530696,"template":"","resources-topic":[122],"resources-group":[],"class_list":["post-2143530656","webinar","type-webinar","status-publish","has-post-thumbnail","hentry","resources-topic-insurance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Webinar: From Efficiency to Experience: Reimagining Insurance Operations for the Next Decade - Newgen Resources (DX++)<\/title>\n<meta name=\"description\" content=\"Webinar: From Efficiency to Experience: Reimagining Insurance Operations for the Next Decade\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/webinar-reimagining-insurance-operations-for-the-next-decade\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Webinar: From Efficiency to Experience: Reimagining Insurance Operations for the Next Decade - 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