{"id":2143530683,"date":"2026-06-15T13:04:46","date_gmt":"2026-06-15T07:34:46","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/"},"modified":"2026-06-16T14:56:32","modified_gmt":"2026-06-16T09:26:32","slug":"video-automation-of-customer-communication-management-for-multiple-insurance-processes-at-tokio-marine-hcc","status":"publish","type":"video","link":"https:\/\/newgensoft.com\/resources\/video-automation-of-customer-communication-management-for-multiple-insurance-processes-at-tokio-marine-hcc\/","title":{"rendered":"Automation of Customer Communication Management for multiple insurance processes at Tokio Marine HCC"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In this video, Mick Gorham,&nbsp;<strong>Head, Application Development &amp; Test, Tokio Marine HCC International<\/strong>&nbsp;shares their experience of working closely with team Newgen. And, how their organization\u2019s relationship has grown stronger over the last couple of years with Newgen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Further, he gives insights on how they were consolidating all lines of businesses in one platform to remove the dependency on the existing legacy systems and offer superior digital experiences to their customers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this video, Mick Gorham,&nbsp;Head, Application Development &amp; Test, Tokio Marine HCC International&nbsp;shares their experience of working closely with team Newgen. And, how their organization\u2019s relationship has grown stronger over the last couple of years with Newgen. Further, he gives insights on how they were consolidating all lines of businesses in one platform to remove [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":2143530890,"template":"","resources-topic":[116,122],"resources-group":[],"class_list":["post-2143530683","video","type-video","status-publish","has-post-thumbnail","hentry","resources-topic-ccm","resources-topic-insurance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Automation of Customer Communication Management for multiple insurance processes at Tokio Marine HCC - Newgen Resources (DX++)<\/title>\n<meta name=\"description\" content=\"Automation of Customer Communication Management for multiple insurance processes at Tokio Marine HCC\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/video-automation-of-customer-communication-management-for-multiple-insurance-processes-at-tokio-marine-hcc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automation of Customer Communication Management for multiple insurance processes at Tokio Marine HCC - 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