{"id":2143531528,"date":"2026-07-03T17:29:39","date_gmt":"2026-07-03T11:59:39","guid":{"rendered":"https:\/\/newgensoft.com\/resources\/?p=2143531528"},"modified":"2026-10-06T18:43:32","modified_gmt":"2026-10-06T13:13:32","slug":"newsletter-cc-the-regulator-the-email-that-could-have-been-a-meeting","status":"publish","type":"post","link":"https:\/\/newgensoft.com\/resources\/blog\/newsletter-cc-the-regulator-the-email-that-could-have-been-a-meeting\/","title":{"rendered":"CC: The Regulator – The Email that Could Have Been a Meeting"},"content":{"rendered":"\n

The Email that Could Have Been a Meeting<\/em><\/strong><\/strong><\/p>\n\n\n

JPMorgan, in December 2021, paid a $125 million fine<\/a> over WhatsApp messages. Employees had been conducting business on personal messaging apps that the bank had not preserved. When the Securities and Exchange Commission and Commodity Futures Trading Commission asked for those records, there was nothing to hand over. It was not an isolated case. Over the next two years, regulators worked through rest of the industry. Morgan Stanley, Goldman Sachs, Citi, Bank of America, Barclays, and others faced similar penalties. The total exceeded $1.1 billion.<\/a><\/p>\n

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The banks were penalized for the fact that they could not produce the records at all.<\/em><\/strong><\/p>\n<\/blockquote>\n

Every Regulated Enterprise Faces the Same Test<\/strong><\/h2>\n

The banks were not careless. Their email archives had grown beyond the capacity of the systems supporting them. Now, apply the question to your own organization. Whether you operate in insurance, healthcare, or government, if a regulator asked tomorrow for three years of your email, across every mailbox, archive, and country you operate in, could you provide it, complete, within the time you were given?<\/strong><\/p>\n

Most companies know the emails are there. The challenge is locating them, confirming they are complete, and accessing them quickly when required. Records are often spread across:<\/p>\n