{"id":2143530836,"date":"2026-06-16T14:25:33","date_gmt":"2026-06-16T08:55:33","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/?p=2143530836"},"modified":"2026-06-16T14:25:34","modified_gmt":"2026-06-16T08:55:34","slug":"the-minister-tweeted-the-cio-didnt-sleep","status":"publish","type":"post","link":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/","title":{"rendered":"The Minister Tweeted. The CIO Didn\u2019t Sleep"},"content":{"rendered":"<p id=\"ember63\" class=\"ember-view reader-text-block__paragraph\"><em>The clock on his screen flickered to 3:16 AM.<\/em><\/p>\n<p id=\"ember64\" class=\"ember-view reader-text-block__paragraph\"><em>Rony Mehta, Chief Information Officer, for the state&#8217;s citizen services department, rubbed his eyes and stared at the dashboard one more time.<\/em> <em>The new AI chatbot, launched just six weeks ago after a frantic development sprint, was processing permit applications 100x faster than his human team. The metrics were beautiful. The media loved it. The minister had tweeted about it.<\/em><\/p>\n<p id=\"ember65\" class=\"ember-view reader-text-block__paragraph\"><em>So why couldn&#8217;t he sleep?<\/em><\/p>\n<p id=\"ember66\" class=\"ember-view reader-text-block__paragraph\"><em>Rony clicked open a random transaction. A permit application from a small business owner in a distant district. Approved in 39 seconds. He scrolled down, looking for answers. Where was the data processed? Mumbai? Singapore? Ghana? The audit log was&#8230; vague. How was this decision made? Just three words &#8211; Eligibility criteria met. That was it. No reasoning, no trail, no transparency.<\/em><\/p>\n<p id=\"ember67\" class=\"ember-view reader-text-block__paragraph\"><em>Roni shut his laptop at 4 AM. He didn&#8217;t have answers. But he knew, with cold certainty, that someone would soon ask the question.<\/em> <em>He just hoped he&#8217;d have an answer before they did.<\/em><\/p>\n<h3 id=\"ember68\" class=\"ember-view reader-text-block__heading-3\"><strong>The Problem wasn\u2019t his Alone<\/strong><\/h3>\n<p id=\"ember69\" class=\"ember-view reader-text-block__paragraph\">Across the world in 2024, <a class=\"EGUIDLFjNnUuFLMcXIePGvqsAOFEcAiMOO \" tabindex=\"0\" href=\"https:\/\/newgensoft.com\/solutions\/industries\/government\/\" target=\"_self\" data-test-app-aware-link=\"\">governments<\/a> raced to digitize. They launched intelligent chatbots, modernized forms, and automated workflows. These pilots proved technology could scale fast. The mandate was to <strong>Get <\/strong><strong>AI <\/strong><strong>and get it real fast.<\/strong> And, they did. They built Ferraris and drove them on goat trails, powerful systems on weak foundations. However, as they moved into core public services, permits, pensions, healthcare, benefits, one realization emerged like a cold dawn, <strong>faster services don&#8217;t matter if citizens don&#8217;t trust them.<\/strong><\/p>\n<blockquote id=\"ember70\" class=\"ember-view reader-text-block__blockquote\"><p><strong>By 2025, they hit the trust wall. The pilots worked. The scale-up stalled. And, leaders like Rony were discovering why.<\/strong><\/p><\/blockquote>\n<h3 id=\"ember71\" class=\"ember-view reader-text-block__heading-3\"><strong>The Questions That Kept Him Awake<\/strong><\/h3>\n<p id=\"ember72\" class=\"ember-view reader-text-block__paragraph\">Rony started asking simple questions about his Ferrari chatbot:<\/p>\n<ul>\n<li><strong>Where does citizen data reside?<\/strong> His team had built on a global cloud platform, which was fast, elegant, and powerful. But when he asked \u2018Where?\u2019 and \u2018Who?\u2019, the answers got uncomfortable. The data travelled across borders he couldn&#8217;t control, through jurisdictions he couldn&#8217;t govern.<\/li>\n<li><strong>Can decisions be explained?<\/strong> His chatbot served 2 million citizens. Feedback revealed a pattern, <em>it&#8217;s fast, but&#8230; how did it decide? Where&#8217;s my data going?\u2019<\/em> He had no answers.<\/li>\n<li><strong>Who oversees this?<\/strong> The system ran on autopilot. No human reviews. No escalation paths. Just algorithms deciding people&#8217;s lives.<\/li>\n<\/ul>\n<p id=\"ember74\" class=\"ember-view reader-text-block__paragraph\"><a class=\"EGUIDLFjNnUuFLMcXIePGvqsAOFEcAiMOO \" tabindex=\"0\" href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2025-12-03-gartner-survey-reveals-61-percent-of-us-citizens-rate-secure-data-handling-as-extremely-important-for-government-digital-services\" target=\"_self\" data-test-app-aware-link=\"\">Gartner&#8217;s research<\/a> echoed his fears:<\/p>\n<ul>\n<li><strong>61%<\/strong> of citizens ranked secure data practices as extremely important<\/li>\n<li>But only <strong>41%<\/strong> trusted governments to protect their data<\/li>\n<li>And, <strong>54%<\/strong> wanted transparency into data use<\/li>\n<\/ul>\n<p id=\"ember76\" class=\"ember-view reader-text-block__paragraph\">Rony realized that speed without accountability isn&#8217;t innovation. It&#8217;s a risk.<\/p>\n<h3 id=\"ember77\" class=\"ember-view reader-text-block__heading-3\"><strong>The Answers He Found<\/strong><\/h3>\n<p id=\"ember78\" class=\"ember-view reader-text-block__paragraph\">Rony discovered that forward-looking governments now follow <strong>three pillars<\/strong>:<\/p>\n<p id=\"ember79\" class=\"ember-view reader-text-block__paragraph\"><strong>1. Sovereign control of data<\/strong>: Citizen data stays within national boundaries, always. Not because the law demands it, but because citizens demand it.<\/p>\n<p id=\"ember80\" class=\"ember-view reader-text-block__paragraph\"><strong>2. Responsible AI operations<\/strong>: Decisions are explainable, bias-checked, and supervised by humans. The machine suggests; the public servant approves.<\/p>\n<p id=\"ember81\" class=\"ember-view reader-text-block__paragraph\"><strong>3. Unified digital platforms<\/strong>: No more bolting security onto systems built without it. <a class=\"EGUIDLFjNnUuFLMcXIePGvqsAOFEcAiMOO \" tabindex=\"0\" href=\"https:\/\/newgensoft.com\/platform\/governance-security\/\" target=\"_self\" data-test-app-aware-link=\"\">Governance<\/a>, <a class=\"EGUIDLFjNnUuFLMcXIePGvqsAOFEcAiMOO \" tabindex=\"0\" href=\"https:\/\/newgensoft.com\/platform\/process-automation\/\" target=\"_self\" data-test-app-aware-link=\"\">automation<\/a>, and service delivery work together from the start.<\/p>\n<p id=\"ember82\" class=\"ember-view reader-text-block__paragraph\">He learned that the right platform offers:<\/p>\n<ul>\n<li><strong>Governance-by-design<\/strong>: Rules are embedded, not bolted on<\/li>\n<li><strong>Jurisdiction-aware data control<\/strong>: Data knows where it belongs<\/li>\n<li><strong>Responsible AI decisioning<\/strong>: Intelligence that can be explained and defended<\/li>\n<\/ul>\n<h3 id=\"ember84\" class=\"ember-view reader-text-block__heading-3\"><strong>Six Months Later<\/strong><\/h3>\n<p id=\"ember85\" class=\"ember-view reader-text-block__paragraph\">Rony&#8217;s team deployed a new system. Same speed. Same scale. But now:<\/p>\n<ul>\n<li>Every decision carried an auditable trail<\/li>\n<li>Every data packet knew its jurisdictional boundaries<\/li>\n<li>Every citizen could request and receive an explanation<\/li>\n<\/ul>\n<p id=\"ember87\" class=\"ember-view reader-text-block__paragraph\">The chatbot still processes permits in 39 seconds. But now, Rony is not anxious and sleeps peacefully.<\/p>\n<p><a href=\"\/resources\/ebook-government-digital-transformation-portfolio\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-2143528073 aligncenter\" src=\"https:\/\/newgensoft.com\/wp-content\/uploads\/2026\/04\/1772192956275-300x232.jpg\" alt=\"Government Transformation Portfolio\" width=\"347\" height=\"268\" \/><\/a><\/p>\n<h3 id=\"ember89\" class=\"ember-view reader-text-block__heading-3\"><strong>2026 marks digital government maturity. The race of 2024 is over.<\/strong><\/h3>\n<p id=\"ember90\" class=\"ember-view reader-text-block__paragraph\">Governments that design services to be:<\/p>\n<ul>\n<li><strong>Fast by experience<\/strong>: <a class=\"EGUIDLFjNnUuFLMcXIePGvqsAOFEcAiMOO \" tabindex=\"0\" href=\"https:\/\/newgensoft.com\/solutions\/industries\/government\/citizen-experience-management\/\" target=\"_self\" data-test-app-aware-link=\"\">Citizens<\/a> feel only the speed<\/li>\n<li><strong>Responsible by architecture<\/strong>: Oversight built into every layer<\/li>\n<li><strong>Sovereign by default<\/strong>: Data stays home, always<\/li>\n<\/ul>\n<p id=\"ember92\" class=\"ember-view reader-text-block__paragraph\">&#8230;will redefine how citizens interact with the state.<\/p>\n<p id=\"ember93\" class=\"ember-view reader-text-block__paragraph\"><strong><em>The question isn&#8217;t whether\u00a0your\u00a0citizens will ask these questions. It&#8217;s whether you&#8217;ll have answers when they do.<\/em><\/strong><\/p>\n<p id=\"ember94\" class=\"ember-view reader-text-block__paragraph\"><strong><em>Rony found his answers. Read the complete <\/em><\/strong><a class=\"EGUIDLFjNnUuFLMcXIePGvqsAOFEcAiMOO \" tabindex=\"0\" href=\"https:\/\/share.hsforms.com\/1Tt2pjPMSTPOqQWnnNQ94TQ469lq?utm_source=linkedin&amp;utm_medium=newsletter&amp;utm_campaign=apurv\" target=\"_self\" data-test-app-aware-link=\"\"><strong><em>checklist<\/em><\/strong><\/a><strong><em>, which has been designed to help you find yours, moving beyond the race of 2024 toward responsible, sovereign AI that you can actually defend.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The clock on his screen flickered to 3:16 AM. Rony Mehta, Chief Information Officer, for the state&#8217;s citizen services department, rubbed his eyes and stared at the dashboard one more time. The new AI chatbot, launched just six weeks ago after a frantic development sprint, was processing permit applications 100x faster than his human team. [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":2143530839,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"resources-topic":[192],"resources-group":[],"class_list":["post-2143530836","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","resources-topic-government"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Minister Tweeted. The CIO Didn\u2019t Sleep - Newgen Resources (DX++)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Minister Tweeted. The CIO Didn\u2019t Sleep - Newgen Resources (DX++)\" \/>\n<meta property=\"og:description\" content=\"The clock on his screen flickered to 3:16 AM. Rony Mehta, Chief Information Officer, for the state&#8217;s citizen services department, rubbed his eyes and stared at the dashboard one more time. The new AI chatbot, launched just six weeks ago after a frantic development sprint, was processing permit applications 100x faster than his human team. [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/\" \/>\n<meta property=\"og:site_name\" content=\"Newgen Resources (DX++)\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-16T08:55:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-16T08:55:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/admin-ajax-56.png\" \/>\n\t<meta property=\"og:image:width\" content=\"450\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"nisha\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"nisha\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/\"},\"author\":{\"name\":\"nisha\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/person\\\/67be9915c5cef9f494b6939861b668c3\"},\"headline\":\"The Minister Tweeted. The CIO Didn\u2019t Sleep\",\"datePublished\":\"2026-06-16T08:55:33+00:00\",\"dateModified\":\"2026-06-16T08:55:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/\"},\"wordCount\":697,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/admin-ajax-56.png\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/\",\"name\":\"The Minister Tweeted. The CIO Didn\u2019t Sleep - Newgen Resources (DX++)\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/admin-ajax-56.png\",\"datePublished\":\"2026-06-16T08:55:33+00:00\",\"dateModified\":\"2026-06-16T08:55:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/#primaryimage\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/admin-ajax-56.png\",\"contentUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/admin-ajax-56.png\",\"width\":450,\"height\":350},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/the-minister-tweeted-the-cio-didnt-sleep\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Minister Tweeted. The CIO Didn\u2019t Sleep\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#website\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/\",\"name\":\"Newgen DX++\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#organization\",\"name\":\"Newgen Software\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/Newgen-Logo_Light-scaled.png\",\"contentUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/Newgen-Logo_Light-scaled.png\",\"width\":2560,\"height\":788,\"caption\":\"Newgen Software\"},\"image\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/person\\\/67be9915c5cef9f494b6939861b668c3\",\"name\":\"nisha\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/29bef173f4d5f808390b58a06787cda77c540635c24d05c49d523746e6d97c8d?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/29bef173f4d5f808390b58a06787cda77c540635c24d05c49d523746e6d97c8d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/29bef173f4d5f808390b58a06787cda77c540635c24d05c49d523746e6d97c8d?s=96&d=mm&r=g\",\"caption\":\"nisha\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Minister Tweeted. The CIO Didn\u2019t Sleep - Newgen Resources (DX++)","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/","og_locale":"en_US","og_type":"article","og_title":"The Minister Tweeted. The CIO Didn\u2019t Sleep - Newgen Resources (DX++)","og_description":"The clock on his screen flickered to 3:16 AM. Rony Mehta, Chief Information Officer, for the state&#8217;s citizen services department, rubbed his eyes and stared at the dashboard one more time. The new AI chatbot, launched just six weeks ago after a frantic development sprint, was processing permit applications 100x faster than his human team. [&hellip;]","og_url":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/","og_site_name":"Newgen Resources (DX++)","article_published_time":"2026-06-16T08:55:33+00:00","article_modified_time":"2026-06-16T08:55:34+00:00","og_image":[{"width":450,"height":350,"url":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/admin-ajax-56.png","type":"image\/png"}],"author":"nisha","twitter_card":"summary_large_image","twitter_misc":{"Written by":"nisha","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/#article","isPartOf":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/"},"author":{"name":"nisha","@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/person\/67be9915c5cef9f494b6939861b668c3"},"headline":"The Minister Tweeted. The CIO Didn\u2019t Sleep","datePublished":"2026-06-16T08:55:33+00:00","dateModified":"2026-06-16T08:55:34+00:00","mainEntityOfPage":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/"},"wordCount":697,"commentCount":0,"publisher":{"@id":"https:\/\/newgensoft.com\/resources\/#organization"},"image":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/#primaryimage"},"thumbnailUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/admin-ajax-56.png","articleSection":["Blog"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/","url":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/","name":"The Minister Tweeted. The CIO Didn\u2019t Sleep - Newgen Resources (DX++)","isPartOf":{"@id":"https:\/\/newgensoft.com\/resources\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/#primaryimage"},"image":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/#primaryimage"},"thumbnailUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/admin-ajax-56.png","datePublished":"2026-06-16T08:55:33+00:00","dateModified":"2026-06-16T08:55:34+00:00","breadcrumb":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/#primaryimage","url":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/admin-ajax-56.png","contentUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/admin-ajax-56.png","width":450,"height":350},{"@type":"BreadcrumbList","@id":"https:\/\/newgensoft.com\/resources\/blog\/the-minister-tweeted-the-cio-didnt-sleep\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/newgensoft.com\/resources\/"},{"@type":"ListItem","position":2,"name":"The Minister Tweeted. The CIO Didn\u2019t Sleep"}]},{"@type":"WebSite","@id":"https:\/\/newgensoft.com\/resources\/#website","url":"https:\/\/newgensoft.com\/resources\/","name":"Newgen DX++","description":"","publisher":{"@id":"https:\/\/newgensoft.com\/resources\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newgensoft.com\/resources\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newgensoft.com\/resources\/#organization","name":"Newgen Software","url":"https:\/\/newgensoft.com\/resources\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/logo\/image\/","url":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Newgen-Logo_Light-scaled.png","contentUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Newgen-Logo_Light-scaled.png","width":2560,"height":788,"caption":"Newgen Software"},"image":{"@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/person\/67be9915c5cef9f494b6939861b668c3","name":"nisha","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/29bef173f4d5f808390b58a06787cda77c540635c24d05c49d523746e6d97c8d?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/29bef173f4d5f808390b58a06787cda77c540635c24d05c49d523746e6d97c8d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/29bef173f4d5f808390b58a06787cda77c540635c24d05c49d523746e6d97c8d?s=96&d=mm&r=g","caption":"nisha"}}]}},"_links":{"self":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/posts\/2143530836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/comments?post=2143530836"}],"version-history":[{"count":1,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/posts\/2143530836\/revisions"}],"predecessor-version":[{"id":2143530856,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/posts\/2143530836\/revisions\/2143530856"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/media\/2143530839"}],"wp:attachment":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/media?parent=2143530836"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/categories?post=2143530836"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/tags?post=2143530836"},{"taxonomy":"resources-topic","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/resources-topic?post=2143530836"},{"taxonomy":"resources-group","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/resources-group?post=2143530836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}