{"id":2143524268,"date":"2018-07-18T00:00:00","date_gmt":"2018-07-18T00:00:00","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/blog\/2018\/07\/18\/10x-your-robotic-process-automation-rpa-strategy-success\/"},"modified":"2026-06-11T07:27:50","modified_gmt":"2026-06-11T07:27:50","slug":"10x-your-robotic-process-automation-rpa-strategy-success","status":"publish","type":"post","link":"https:\/\/newgensoft.com\/resources\/blog\/10x-your-robotic-process-automation-rpa-strategy-success\/","title":{"rendered":"Newgen\u2019s 4-Step Approach to 10x your Robotic Process Automation (RPA) Strategy Success"},"content":{"rendered":"<p>Organizations are at different levels of <a href=\"https:\/\/newgensoft.com\/platform\/process-automation\/robotic-process-automation\/\">Robotic Process Automation (RPA) solution<\/a> adoption, from PoC and Pilot to multiple departments rollout. However, as the number of bots increases, business leaders are faced with a unique challenge of managing an army of bots. These bots are required to work in a coordinated, process-centric manner, and demand good governance. From allocating these bots to different processes, managing exceptions to auditing actions, organizations are geared\u00a0up for human workers, but they do not have remedial actions for machine workers a.k.a. bots. Various departments from process excellence, design and development, production and support to business operations, all of them need to contribute to a successful RPA strategy. While looking at robotic process automation platform as a great process leverage and to witness major impact on your organization\u2019s strategic decision, you need to address these questions:<\/p>\n<ol>\n<li>Are your RPA bots resolving process bottlenecks?<\/li>\n<li>Is RPA system part of a larger process or is it just a sweepstake for you?<\/li>\n<li>Is scalability a challenge?<\/li>\n<li>How are you planning to manage thousands of bots effectively?<\/li>\n<li>Will you be able to show and measure the actual impact of your RPA strategy in the long-term?<\/li>\n<\/ol>\n<p>We, at Newgen, aim to address these questions and provide you a Four-Step Approach that will help build and strengthen your RPA software ecosystem.<\/p>\n<h2><strong>Process Diagnosis<\/strong><\/h2>\n<p>Process diagnosis leverages <a href=\"https:\/\/newgensoft.com\/platform\/process-automation\/\" target=\"_blank\" rel=\"noopener\">Newgen iBPS<\/a> to identify areas in existing processes that are delivering unsatisfactory results and transform them into the most profitable ones with bots.<\/p>\n<p>At this step, an organization\u2019s existing processes are designed for the deployment of new RPA Bots. Here\u2019s when the process excellence team understands how their \u2018as-is\u2019 process occurs in systems and where exactly bots can be deployed. Let\u2019s dig deeper into how process diagnosis is done by leveraging Newgen iBPS:<\/p>\n<p>1. A real-world business scenario is created. The business scenario includes cost factors, SLAs, resource availability, KPI reports, and other dependencies.<\/p>\n<p>2. To identify the process bottlenecks, \u2018as-is\u2019 processes are simulated on Newgen iBPS.<\/p>\n<p>3. During simulation, new bots are As shown in figure 1 below, bottlenecks get auto-highlighted in red. With the deployment of new bots, bottlenecks are eventually dissolved, changing the red color into green.<\/p>\n<p>4. The simulator is re-run to monitor if new bots could remove the identified process<\/p>\n<p><strong>As a result of process diagnosis, the process excellence team knows about newly identified process models and efficient bots.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2143501037 size-full\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2018\/07\/1process-simulator.png\" alt=\"Process simulator\" width=\"677\" height=\"316\" \/><\/p>\n<p style=\"text-align: center;\"><em>Process simulator depicts bottlenecks and KPIs<\/em><\/p>\n<h2><span id=\"Design_Development_of_Bots\" class=\"ez-toc-section\"><\/span><strong>Design &amp; Development of Bots<\/strong><\/h2>\n<p>During design and development of bots, the newly identified bots, in Newgen iBPS, are organized and allocated across process roadblocks by leveraging UiPath\u2019s Studio. With the help of inbuilt connectors, each bot is loaded with a recorded script to mimic human actions.<\/p>\n<p>Let\u2019s deep dive into how design &amp; development of bots is performed:<\/p>\n<ol>\n<li>Newgen iBPS process modeller is used to design a<\/li>\n<li>Alerts and business exceptions are configured by process<\/li>\n<li>The existing scripts, created during process diagnosis, are either moved in the production environment or new ones are recorded in UiPath<\/li>\n<li>These scripts are then made to interface with iBPS using iBPS connector in UiPath<\/li>\n<li>Real-time data and business exceptions are finally pushed to test the production environment and get insights into bots\u2019 performance during the actual<\/li>\n<\/ol>\n<p><strong>With the design and development of bots, a bot-enabled business process model is ready for its actual deployment<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2143501032 size-full\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2018\/07\/2iBPS-process-designer.jpg\" alt=\"Process designer\" width=\"638\" height=\"331\" \/><\/p>\n<p style=\"text-align: center;\"><em>iBPS process designer depicting human activity being replaced by a bot<\/em><\/p>\n<h2><span id=\"Extend_Production_Support\" class=\"ez-toc-section\"><\/span><strong>Extend Production Support<\/strong><\/h2>\n<p>Once bots are designed and developed, this step is provisioned for monitoring efficiency and overall productivity of deployed bots. Control Center helps in stabilizing the production environment and it can be scaled as per business need. The capability to scale up production, clone bots, and distribute the workload between humans and bots are some of its key offerings.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2143501036 size-full\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2018\/07\/3iBPS-connector.jpg\" alt=\"iBPS-connector\" width=\"656\" height=\"309\" \/><\/p>\n<p style=\"text-align: center;\"><em>iBPS connector on UiPath studio for seamless integration<\/em><\/p>\n<p>Here\u2019s a quick mention of steps that are performed during this step:<\/p>\n<ol>\n<li>With bot-enabled business process model, addition and configuration of new bots are done to meet business<\/li>\n<li>Bots are integrated with script(s) that were created during the design &amp; development<\/li>\n<li>Bots are turned on\/ off as per business<\/li>\n<li>Production is scaled up\/down by adding and removing bots across the<\/li>\n<li>Bots\u2019 running efficiency is checked to monitor the overall health of a process.<\/li>\n<\/ol>\n<p><strong>With bots in place, the production environment is controlled via control center. In case the actual\u00a0<\/strong><strong>production graph is not smooth, the system automatically makes a note of all spikes (errors and exceptions) in a separate document for root-cause analysis.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2143501035 size-full\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2018\/07\/4Robotic-Control-Center.png\" alt=\"Robotic-Control-Center\" width=\"680\" height=\"353\" \/><\/p>\n<p style=\"text-align: center;\"><em>Robotic Control Center depicting the list of bots with other details<\/em><\/p>\n<h2><span id=\"Measure_Business_Impact\" class=\"ez-toc-section\"><\/span><strong>Measure Business Impact<\/strong><\/h2>\n<p>During this step, Business Operation Managers assess if the newly identified bots could deliver the promised business value. They understand process variations and deviations in a hassle-free manner. Further, they know where exactly their workforce efforts can be channelized instead of being involved in dull, boring, and repetitive tasks.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2143501034 size-full\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2018\/07\/5Defining-a-Robot.png\" alt=\"Defining-a-Robot\" width=\"687\" height=\"394\" \/><\/p>\n<p style=\"text-align: center;\"><em>Defining a Robot configuration<\/em><\/p>\n<p>One of the ways to assess the overall business impact is by using a Business Activity Monitor (BAM). Using BAM, operation managers generate different types of business reports, such as SLA breach, cost-effectiveness, bots\u2019 efficiency check, and others. These reports estimate data points, such as the time allotted v\/s the actual time taken by bots in the production environment.<\/p>\n<p>Here\u2019s a quick rundown of steps performed during this step:<\/p>\n<ol>\n<li>Operation managers use <a href=\"https:\/\/www.gartner.com\/en\/information-technology\/glossary\/bam-business-activity-monitoring\">BAM<\/a> to generate different type of reports.<\/li>\n<li>Data points are For instance: time allotted v\/s actual time taken by bots in the completion of task(s).<\/li>\n<li>Rules &amp; filters are applied on the intuitive dashboard to fetch the required business Data is further sliced and diced as per business requirements. Bars &amp; graphs are generated to draw historic comparisons.<\/li>\n<li>Finally, published reports are used to track if operational efficiency goals have been met by implementation of bots. Feedback can also be given for further improvements.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2143501033 size-full\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2018\/07\/6Graphs-depicting-exceptions.png\" alt=\"Graphs depicting exception\" width=\"608\" height=\"288\" \/><\/p>\n<p style=\"text-align: center;\"><em>Graphs depicting exceptions faced by bots across operations and workload distribution between human and bot<\/em><\/p>\n<p>With bots in place, operations managers derive useful insights to assess if they have accomplished broader digital transformation goals.<\/p>\n<h2><span id=\"In_conclusion\" class=\"ez-toc-section\"><\/span><strong>In conclusion<\/strong><\/h2>\n<p>With Newgen\u2019s Four-Step approach, you can amplify the overall impact of your organization\u2019s RPA platform&#8217;s strategy success. You can manage an army of bots and build an effective ecosystem of bots in the long run. Also, you can meet your current business needs, cater to future requirements and yield a higher ROI.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Organizations are at different levels of Robotic Process Automation (RPA) solution adoption, from PoC and Pilot to multiple departments rollout. However, as the number of bots increases, business leaders are faced with a unique challenge of managing an army of bots. These bots are required to work in a coordinated, process-centric manner, and demand good [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":2143524275,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[11],"resources-topic":[],"resources-group":[],"class_list":["post-2143524268","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-rpa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Newgen\u2019s 4-Step Approach to 10x your Robotic Process Automation (RPA) Strategy Success - Newgen Resources (DX++)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/blog\/10x-your-robotic-process-automation-rpa-strategy-success\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Newgen\u2019s 4-Step Approach to 10x your Robotic Process Automation (RPA) Strategy Success - Newgen Resources (DX++)\" \/>\n<meta property=\"og:description\" content=\"Organizations are at different levels of Robotic Process Automation (RPA) solution adoption, from PoC and Pilot to multiple departments rollout. 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