{"id":2143524248,"date":"2022-10-13T00:00:00","date_gmt":"2022-10-13T00:00:00","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/blog\/2022\/10\/13\/informal-meeting-solved-insurance-companys-content-management-problem\/"},"modified":"2026-06-11T07:13:59","modified_gmt":"2026-06-11T07:13:59","slug":"informal-meeting-solved-insurance-companys-content-management-problem","status":"publish","type":"post","link":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/","title":{"rendered":"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem"},"content":{"rendered":"<p>So, I was traveling to Dubai with a twin agenda \u2013 a high-stake client meeting and a close friend\u2019s birthday party (also high-stake). On the eve of his birthday, I bumped into Glenn, who is a senior officer from a leading insurance firm in the region.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_47_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<h2><strong>Glenn\u2019s struggle with content<\/strong><\/h2>\n<p>Glenn and I engaged in a long, candid conversation about the trends in the insurance industry and digital space. While Glenn was optimistic about the <a href=\"https:\/\/newgensoft.com\/solutions\/industries\/insurance\/\">digital transformation of insurance processes<\/a>, he had reservations when it came to managing content.<\/p>\n<p>Glenn\u2019s reluctance stemmed from the fact that despite using a <a href=\"https:\/\/newgensoft.com\/platform\/enterprise-content-management\/\">content management system<\/a>, his teams were still struggling while working on cases that involved a huge flow of documents. They were facing high turnaround times, lack of collaboration, and were unable to access the content at their preferred location and time.<\/p>\n<p>While listening to his story, I had a smile on my face as I knew that I had the perfect solution for him. I did not say anything then but requested for a meeting in his office the next day to learn more about the problem.<\/p>\n<h2><span id=\"Decoding_the_insurance_firm%E2%80%99s_challenges_and_solutions\" class=\"ez-toc-section\"><\/span><strong>Decoding the insurance firm\u2019s challenges and solutions<\/strong><\/h2>\n<p>On my visit to Glenn\u2019s office, he introduced me to Karl, the Operations Manager at the firm. Karl was working on a claims process at the time. Based on my conversation with Karl and the time I spent with him, I gained a solid understanding of how Karl went about his work and the challenges he faced:<\/p>\n<h4><span id=\"Content_Access\" class=\"ez-toc-section\"><\/span><strong>Content Access<\/strong><\/h4>\n<p>Karl gathers all the documents relevant to the case. These are large, complex documents present in multiple formats including contracts, memos, videos, MS Office files, and more located in disparate locations.<\/p>\n<div style=\"border: 1px solid #000; padding: 15px 15px 15px 15px; margin-bottom: 1em;\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2143500964 alignleft\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/bulbicon.png\" alt=\"Bulb icon\" width=\"67\" height=\"71\" \/><\/p>\n<p style=\"overflow: hidden;\">Karl needs an interface that allows him to access all the content in context including large and complex documents, images, audio, videos, MS Office files, and emails as and when required.<\/p>\n<\/div>\n<h4><span id=\"Document_Discovery\" class=\"ez-toc-section\"><\/span><strong>Document Discovery<\/strong><\/h4>\n<p>Karl jumps through folders to locate the required document in the system. He also scrolls through documents to search for notes and comments marked at previous and subsequent stages.<\/p>\n<div style=\"border: 1px solid #000; padding: 15px 15px 15px 15px; margin-bottom: 1em;\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2143500964 alignleft\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/bulbicon.png\" alt=\"Bulb icon\" width=\"67\" height=\"71\" \/><\/p>\n<p style=\"overflow: hidden;\">Karl needs a search tool that lets him locate desired documents quickly and easily with advanced filters that narrow down search results. It should allow tracking of all highlights, comments, and annotations within a document through a dedicated annotation search tool<\/p>\n<\/div>\n<h4><span id=\"Document_Operations\" class=\"ez-toc-section\"><\/span><strong>Document Operations<\/strong><\/h4>\n<p>Karl makes some notes in those documents, marks points in the videos, writes down assessments or recommendations, and invites his colleagues and other agents to put down their notes as well.<\/p>\n<div style=\"border: 1px solid #000; padding: 15px 15px 15px 15px; margin-bottom: 1em;\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2143500964 alignleft\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/bulbicon.png\" alt=\"Bulb icon\" width=\"67\" height=\"71\" \/><\/p>\n<p style=\"overflow: hidden;\">Karl needs a comprehensive suite of operations that enables him to capture and classify documents, annotate content including audio and video files, compare documents by synchronous scrolling and highlight differences, save PDF renditions, and more<\/p>\n<\/div>\n<h4><span id=\"Enterprise-wide_Collaboration\" class=\"ez-toc-section\"><\/span><strong>Enterprise-wide Collaboration<\/strong><\/h4>\n<p>Karl collaborates with several stakeholders for a case. He requests legal advice or a specialist review of the entire set of documents. He also seeks final recommendations and approvals by sending case files to supervisors.<\/p>\n<div style=\"border: 1px solid #000; padding: 15px 15px 15px 15px; margin-bottom: 1em;\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2143500964 alignleft\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/bulbicon.png\" alt=\"Bulb icon\" width=\"67\" height=\"71\" \/><\/p>\n<p style=\"overflow: hidden;\">Karl and his colleagues need a solution to smoothly collaborate on cases by adding\/modifying notes and putting comments on documents that can be easily discovered by others. The solution should facilitate real-time collaboration through video calls on MS Teams and Zoom<\/p>\n<\/div>\n<h4><span id=\"Customer_Communications\" class=\"ez-toc-section\"><\/span><strong>Customer Communications<\/strong><\/h4>\n<p>After making several changes, combining, or splitting documents, Karl generates and sends communications to customers, claimants, and regulatory authorities<\/p>\n<div style=\"border: 1px solid #000; padding: 15px 15px 15px 15px; margin-bottom: 1em;\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2143500964 alignleft\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/bulbicon.png\" alt=\"Bulb icon\" width=\"67\" height=\"71\" \/><\/p>\n<p style=\"overflow: hidden;\">Karl needs a tool to easily generate customer-facing documents using pre-defined templates which comply with the company\u2019s branding guidelines. It should allow him to communicate effectively and quickly with customers through templatized e-mails<\/p>\n<\/div>\n<h4><span id=\"Security_and_Control\" class=\"ez-toc-section\"><\/span><strong>Security and Control<\/strong><\/h4>\n<p>Karl must ensure that the security and confidentiality of documents and information remain intact through enforcement of pre-defined policies, user access control, and redaction of sensitive data from documents<\/p>\n<div style=\"border: 1px solid #000; padding: 15px 15px 15px 15px; margin-bottom: 1em;\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2143500964 alignleft\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/bulbicon.png\" alt=\"Bulb icon\" width=\"67\" height=\"71\" \/><\/p>\n<p style=\"overflow: hidden;\">Karl and his colleagues require a system that ensures rights-based access to content based on the user group, role, and privileges. It should allow retention policies for long-term content archival to ensure information security and compliance<\/p>\n<\/div>\n<h2><\/h2>\n<h2><span id=\"It_doesn%E2%80%99t_end_here\" class=\"ez-toc-section\"><\/span><strong>It doesn\u2019t end here<\/strong><\/h2>\n<p>I was able to break down the challenges faced by Glenn and his firm and suggest solutions for them. But I asked myself\u2013<\/p>\n<p>Is it just Glenn, Karl, and their organization?<\/p>\n<p>Are these issues limited to the insurance industry only?<\/p>\n<p>It\u2019s a clear NO!<\/p>\n<p>Whether you\u2019re an insurance company or a bank, unstructured or legacy <a href=\"https:\/\/newgensoft.com\/platform\/enterprise-content-management\/\">content management systems<\/a> often weigh down on employees\u2019 productivity and hamper overall efficiency. Your enterprise needs a content management solution that allows users to access and manage case-related content from a single place, empowering them to collaborate and work on any case with speed and efficiency.<\/p>\n<p><strong><a href=\"https:\/\/newgensoft.com\/platform\/content-services-platform\/content-workdesk\/\">Newgen\u2019s OmniDocs WorkDesk<\/a> allows you to do all of this and more with its end-to-end content management capabilities with a configurable framework built on its <a href=\"https:\/\/newgensoft.com\/platform\/content-services-platform\/\">OmniDocs Contextual Content Services Platform<\/a>. Download the\u00a0<\/strong><a href=\"https:\/\/landing.newgensoft.com\/hubfs\/_2020%20Website%20files\/Brochures\/OmniDocs%20WorkDesk%20Brochure_%20OCT.pdf\" target=\"_blank\" rel=\"noopener\" data-lf-fd-inspected-laxoeakwrxaaoygd=\"true\"><strong>brochure<\/strong><\/a><strong>\u00a0to learn more about Newgen\u2019s OmniDocs WorkDesk.<\/strong><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>So, I was traveling to Dubai with a twin agenda \u2013 a high-stake client meeting and a close friend\u2019s birthday party (also high-stake). On the eve of his birthday, I bumped into Glenn, who is a senior officer from a leading insurance firm in the region. Glenn\u2019s struggle with content Glenn and I engaged in [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":2143524250,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[21],"resources-topic":[],"resources-group":[],"class_list":["post-2143524248","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-insurance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem - Newgen Resources (DX++)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem - Newgen Resources (DX++)\" \/>\n<meta property=\"og:description\" content=\"So, I was traveling to Dubai with a twin agenda \u2013 a high-stake client meeting and a close friend\u2019s birthday party (also high-stake). On the eve of his birthday, I bumped into Glenn, who is a senior officer from a leading insurance firm in the region. Glenn\u2019s struggle with content Glenn and I engaged in [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/\" \/>\n<meta property=\"og:site_name\" content=\"Newgen Resources (DX++)\" \/>\n<meta property=\"article:published_time\" content=\"2022-10-13T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-11T07:13:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/insurance-automation-software.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"846\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"newgensoftware\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"newgensoftware\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/\"},\"author\":{\"name\":\"newgensoftware\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/person\\\/c9c925c47d338b578415ab755331f564\"},\"headline\":\"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem\",\"datePublished\":\"2022-10-13T00:00:00+00:00\",\"dateModified\":\"2026-06-11T07:13:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/\"},\"wordCount\":822,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2022\\\/10\\\/insurance-automation-software.jpg\",\"keywords\":[\"Insurance\"],\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/\",\"name\":\"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem - Newgen Resources (DX++)\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2022\\\/10\\\/insurance-automation-software.jpg\",\"datePublished\":\"2022-10-13T00:00:00+00:00\",\"dateModified\":\"2026-06-11T07:13:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/#primaryimage\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2022\\\/10\\\/insurance-automation-software.jpg\",\"contentUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2022\\\/10\\\/insurance-automation-software.jpg\",\"width\":1280,\"height\":846,\"caption\":\"||\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/blog\\\/informal-meeting-solved-insurance-companys-content-management-problem\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#website\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/\",\"name\":\"Newgen DX++\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#organization\",\"name\":\"Newgen Software\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/Newgen-Logo_Light-scaled.png\",\"contentUrl\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/06\\\/Newgen-Logo_Light-scaled.png\",\"width\":2560,\"height\":788,\"caption\":\"Newgen Software\"},\"image\":{\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/newgensoft.com\\\/resources\\\/#\\\/schema\\\/person\\\/c9c925c47d338b578415ab755331f564\",\"name\":\"newgensoftware\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8733893a075124a3026cb908ca3f42f6f9cc5153f44ea6c37051cbdb04353892?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8733893a075124a3026cb908ca3f42f6f9cc5153f44ea6c37051cbdb04353892?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8733893a075124a3026cb908ca3f42f6f9cc5153f44ea6c37051cbdb04353892?s=96&d=mm&r=g\",\"caption\":\"newgensoftware\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem - Newgen Resources (DX++)","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/","og_locale":"en_US","og_type":"article","og_title":"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem - Newgen Resources (DX++)","og_description":"So, I was traveling to Dubai with a twin agenda \u2013 a high-stake client meeting and a close friend\u2019s birthday party (also high-stake). On the eve of his birthday, I bumped into Glenn, who is a senior officer from a leading insurance firm in the region. Glenn\u2019s struggle with content Glenn and I engaged in [&hellip;]","og_url":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/","og_site_name":"Newgen Resources (DX++)","article_published_time":"2022-10-13T00:00:00+00:00","article_modified_time":"2026-06-11T07:13:59+00:00","og_image":[{"width":1280,"height":846,"url":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/insurance-automation-software.jpg","type":"image\/jpeg"}],"author":"newgensoftware","twitter_card":"summary_large_image","twitter_misc":{"Written by":"newgensoftware","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/#article","isPartOf":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/"},"author":{"name":"newgensoftware","@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/person\/c9c925c47d338b578415ab755331f564"},"headline":"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem","datePublished":"2022-10-13T00:00:00+00:00","dateModified":"2026-06-11T07:13:59+00:00","mainEntityOfPage":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/"},"wordCount":822,"commentCount":0,"publisher":{"@id":"https:\/\/newgensoft.com\/resources\/#organization"},"image":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/#primaryimage"},"thumbnailUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/insurance-automation-software.jpg","keywords":["Insurance"],"articleSection":["Blog"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/","url":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/","name":"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem - Newgen Resources (DX++)","isPartOf":{"@id":"https:\/\/newgensoft.com\/resources\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/#primaryimage"},"image":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/#primaryimage"},"thumbnailUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/insurance-automation-software.jpg","datePublished":"2022-10-13T00:00:00+00:00","dateModified":"2026-06-11T07:13:59+00:00","breadcrumb":{"@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/#primaryimage","url":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/insurance-automation-software.jpg","contentUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/10\/insurance-automation-software.jpg","width":1280,"height":846,"caption":"||"},{"@type":"BreadcrumbList","@id":"https:\/\/newgensoft.com\/resources\/blog\/informal-meeting-solved-insurance-companys-content-management-problem\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/newgensoft.com\/resources\/"},{"@type":"ListItem","position":2,"name":"How My Informal Meeting Solved an Insurance Company\u2019s Content Management Problem"}]},{"@type":"WebSite","@id":"https:\/\/newgensoft.com\/resources\/#website","url":"https:\/\/newgensoft.com\/resources\/","name":"Newgen DX++","description":"","publisher":{"@id":"https:\/\/newgensoft.com\/resources\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newgensoft.com\/resources\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newgensoft.com\/resources\/#organization","name":"Newgen Software","url":"https:\/\/newgensoft.com\/resources\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/logo\/image\/","url":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Newgen-Logo_Light-scaled.png","contentUrl":"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Newgen-Logo_Light-scaled.png","width":2560,"height":788,"caption":"Newgen Software"},"image":{"@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/newgensoft.com\/resources\/#\/schema\/person\/c9c925c47d338b578415ab755331f564","name":"newgensoftware","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/8733893a075124a3026cb908ca3f42f6f9cc5153f44ea6c37051cbdb04353892?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8733893a075124a3026cb908ca3f42f6f9cc5153f44ea6c37051cbdb04353892?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8733893a075124a3026cb908ca3f42f6f9cc5153f44ea6c37051cbdb04353892?s=96&d=mm&r=g","caption":"newgensoftware"}}]}},"_links":{"self":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/posts\/2143524248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/comments?post=2143524248"}],"version-history":[{"count":2,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/posts\/2143524248\/revisions"}],"predecessor-version":[{"id":2143530025,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/posts\/2143524248\/revisions\/2143530025"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/media\/2143524250"}],"wp:attachment":[{"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/media?parent=2143524248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/categories?post=2143524248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/tags?post=2143524248"},{"taxonomy":"resources-topic","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/resources-topic?post=2143524248"},{"taxonomy":"resources-group","embeddable":true,"href":"https:\/\/newgensoft.com\/resources\/wp-json\/wp\/v2\/resources-group?post=2143524248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}