{"id":2143524157,"date":"2022-03-04T00:00:00","date_gmt":"2022-03-04T00:00:00","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/blog\/2022\/03\/04\/6-considerable-criteria-choosing-ideal-digital-transformation-platform\/"},"modified":"2026-06-03T08:30:06","modified_gmt":"2026-06-03T08:30:06","slug":"6-considerable-criteria-choosing-ideal-digital-transformation-platform","status":"publish","type":"post","link":"https:\/\/newgensoft.com\/resources\/blog\/6-considerable-criteria-choosing-ideal-digital-transformation-platform\/","title":{"rendered":"6 Considerable Criteria While Choosing an Ideal Digital Transformation Platform"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Digital transformation, if done correctly, dramatically changes the competitive landscape by unlocking simplicity in how business is conducted and how customers experience it.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"http:\/\/newgensoft-v2.wordpoets.com\/resources\/wp-content\/uploads\/sites\/6\/2022\/03\/Digital-Transformation.jpg\" alt=\"Digital transformation platform\" class=\"wp-image-2143500786\"\/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"Choosing_an_Ideal_Digital_Transformation_Platform-Six_Considerable_Criteria\" class=\"ez-toc-section\"><\/span><strong>Choosing an Ideal Digital Transformation Platform-Six Considerable Criteria<\/strong><\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><span id=\"1_Intelligent_Business_Process_for_Connected_Enterprises\" class=\"ez-toc-section\"><\/span><strong>1.&nbsp;<a href=\"https:\/\/landing.newgensoft.com\/hubfs\/_2020%20Website%20files\/Brochures\/Brochure_%20iBPS%20Brochure.pdf\" target=\"_blank\" rel=\"noopener\" data-lf-fd-inspected-laxoeakwrxaaoygd=\"true\">Intelligent Business Process<\/a>&nbsp;for Connected Enterprises<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You should look for a platform that can bridge organization silos while connecting your processes, people, and content via low code process automation<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span id=\"2_RPA_with_BPM_for_a_Holistic_Customer_Journey\" class=\"ez-toc-section\"><\/span><strong>2.&nbsp;RPA&nbsp;with BPM for a Holistic Customer Journey<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You should choose a digital transformation platform that automates end-to-end customer outcomes with customer-centric processes leveraging <a href=\"https:\/\/newgensoft.com\/platform\/low-code-process-automation\/robotic-process-automation\/\">robotic process automation (RPA)<\/a>. It helps you identify, analyze, classify opportunities and complaints, make intelligent decisions, and strengthen customer relationship<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span id=\"3_Omni-channel_and_Cross-channel_Engagement_for_Enhanced_Experience\" class=\"ez-toc-section\"><\/span><strong>3.&nbsp;Omni-channel&nbsp;and Cross-channel Engagement for Enhanced Experience<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You need to look for a platform that has cognitive intelligence, natural language processing, machine learning (ML), and digital sensing capabilities which provide human experience to employees, customers, and partners. It can predict future actions enabling <a href=\"https:\/\/newgensoft.com\/platform\/omnichannel-customer-engagement\/\">omnichannel and cross-channel engagement<\/a>, with smart, speedy, and contextually accurate responses<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span id=\"4_Contextual_Content_Service_for_Informed_Decision_Making\" class=\"ez-toc-section\"><\/span><strong>4.&nbsp;<a href=\"https:\/\/newgensoft.com\/platform\/content-services-platform\/\" target=\"_blank\" rel=\"noopener\">Contextual Content Service<\/a>&nbsp;for Informed Decision Making<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You must choose a platform that enables you with contextual content services capability, thereby creating a workplace without boundaries with anytime-anywhere content access and document management<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span id=\"5_Analytics_for_Continuous_Process_Improvement\" class=\"ez-toc-section\"><\/span><strong>5.&nbsp;Analytics&nbsp;for Continuous Process Improvement<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You must choose a platform that deploys cognitive bots and <a href=\"https:\/\/newgensoft.com\/platform\/process-automation\/reporting-analytics\/\">content analytics<\/a> to process all incoming contents, understands customer behavior, converts them into actionable insights, and facilitates continuous process improvement<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span id=\"6_Low_Code_for_Rapid_Application_Development\" class=\"ez-toc-section\"><\/span><strong>6. Low Code for Rapid Application Development<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Per&nbsp;<\/em><a href=\"https:\/\/www.forrester.com\/blogs\/why-you-need-to-know-about-low-code-even-if-youre-not-responsible-for-software-delivery\/\" target=\"_blank\" rel=\"noopener\"><em>Forrester<\/em><\/a><em>, low-code application development platforms have the potential to make software development as much as 10 times faster than traditional methods.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Increasing demand for application development while trying to manage inadequate IT resources is a perennial business challenge. You need to look at a&nbsp;<a href=\"https:\/\/newgensoft.com\/platform\/low-code-application-development\/\">low-code application development platform<\/a> that empowers your users to develop applications within the IT guardrails. It should provide low code\/no code facility for developing mobile apps, process automation, straight-through processing, collaboration, business rules configurations, easy customer communication, and contextual content services<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span id=\"In_Conclusion\" class=\"ez-toc-section\"><\/span><strong>In Conclusion<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Organizational leaders who think they\u2019re done with digital transformation and is a dusted thing for them, it certainly means they did not understand what it really means. To stay ahead of time, it is significant for you to keep innovating and be at par with the changing expectations of your customers and the competitive marketplace. Click on the&nbsp;link to get a better understanding of <a href=\"https:\/\/newgensoft.com\/platform\/\">NewgenONE digital transformation platform<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Newgen is recognized as a \u201c<\/em><em>Visionary<\/em><em>\u201d in&nbsp;<\/em><a href=\"https:\/\/www.gartner.com\/reviews\/market\/content-services-platforms\" target=\"_blank\" rel=\"noopener\"><em>Gartner Magic Quadrant<\/em><\/a><em>&nbsp;for Content Service Platforms and as \u201c<\/em><em>Niche Player<\/em><em>\u201d for Enterprise Low-Code Application Platforms, in 2021. Newgen has also been recognized as a \u201cstrong performer\u201d in Forrester Wave for&nbsp;<\/em><em>content platform<\/em><em>&nbsp;and&nbsp;<\/em><em>digital process automation<\/em><em>&nbsp;software, in 2021.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Digital transformation, if done correctly, dramatically changes the competitive landscape by unlocking simplicity in how business is conducted and how customers experience it. Choosing an Ideal Digital Transformation Platform-Six Considerable Criteria 1.&nbsp;Intelligent Business Process&nbsp;for Connected Enterprises You should look for a platform that can bridge organization silos while connecting your processes, people, and content via [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":2143524159,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[19],"resources-topic":[],"resources-group":[],"class_list":["post-2143524157","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-digital-transformation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>6 Considerable Criteria While Choosing an Ideal Digital Transformation Platform - Newgen Resources (DX++)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/blog\/6-considerable-criteria-choosing-ideal-digital-transformation-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 Considerable Criteria While Choosing an Ideal Digital Transformation Platform - Newgen Resources (DX++)\" \/>\n<meta property=\"og:description\" content=\"Digital transformation, if done correctly, dramatically changes the competitive landscape by unlocking simplicity in how business is conducted and how customers experience it. 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