{"id":2143530863,"date":"2026-06-16T14:44:45","date_gmt":"2026-06-16T09:14:45","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/"},"modified":"2026-06-24T17:36:34","modified_gmt":"2026-06-24T12:06:34","slug":"podcast-ai-agents-enabling-smarter-claims-faster-outcomes","status":"publish","type":"podcast","link":"https:\/\/newgensoft.com\/resources\/podcast-ai-agents-enabling-smarter-claims-faster-outcomes\/","title":{"rendered":"AI Agents at Work, Smarter Claims, Faster Outcomes"},"content":{"rendered":"<style>.speaker_group.section-padding{padding-top:60px;padding-bottom:60px}.speaker_group .title{color:#05010D;font-size:22px;font-style:normal;font-weight:500;line-height:135%;letter-spacing:0;margin-bottom:24px}.speaker_group .content_wrapper{margin-bottom:30px}.speaker_group .speaker_picture{border-radius:50%;margin-bottom:12px;aspect-ratio:1;object-fit:cover}.speaker_group .speaker_name{font-size:16px;line-height:24px;color:#1e1e1e;margin-bottom:4px}.speaker_group .speaker_job_title{font-size:14px;line-height:20px}.speaker_group .speaker_company{font-size:14px;line-height:20px}@media (max-width:768px){.speaker_group.section-padding{padding-top:40px;padding-bottom:40px}.speaker_group .speaker_job_title{font-size:13px}.speaker_group .speaker_company{font-size:13px}}@media (max-width:576px){.speaker_group.section-padding{padding-top:20px;padding-bottom:20px}}.speaker_group .card_outer{border-left:1px solid #E5E4E3;margin-bottom:20px}@media screen and (max-width:992px){.speaker_group .card_outer{margin-bottom:20px}}@media screen and (max-width:768px){.speaker_group .card_outer{text-align:center}}.speaker_group .card_outer:first-child{border-left:none}@media screen and (max-width:768px){.speaker_group .card_outer:nth-child(3){border-left:none}}@media screen and (min-width:768px){.speaker_group .card_outer:nth-child(4){border-left:none}}<\/style>\n\t<section class=\"speaker_group uiblock section-padding\"> \n      <div class=\"\">\n        \n        <div class=\"is-flex\">\n            <div class=\"col-12 col-md-12 col-lg-12\">\n            \t\n              <p class=\"desc\">Meet Our Speakers<\/p>\n              <div class=\"is-flex flex-wrap\">\n                    <div class=\"col-6 col-md-6 col-lg-4 card_outer\">\n                      \t\t<img decoding=\"async\" src=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/admin-ajax-58.png\" alt=\"Varun Ghai\" title=\"\" class=\"img-responsive speaker_picture\" width=\"80\" height=\"80\" loading=\"lazy\"\/>\n                          <h3 class=\"font-medium speaker_name\">Varun Ghai<\/h3>\n                          <p class=\"no-margin-bottom speaker_job_title\">Head of Europe Business<\/p>\n                          <p class=\"no-margin-bottom speaker_company\">Newgen Software<\/p>\n                      <\/div><div class=\"col-6 col-md-6 col-lg-4 card_outer\">\n                      \t\t<img decoding=\"async\" src=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/admin-ajax-22.jpg\" alt=\"armo\" title=\"\" class=\"img-responsive speaker_picture\" width=\"80\" height=\"80\" loading=\"lazy\"\/>\n                          <h3 class=\"font-medium speaker_name\">Arno de Wever<\/h3>\n                          <p class=\"no-margin-bottom speaker_job_title\">Head of Commercial P&#038;C Insurance<\/p>\n                          <p class=\"no-margin-bottom speaker_company\">AWS<\/p>\n                      <\/div><div class=\"col-6 col-md-6 col-lg-4 card_outer\">\n                      \t\t<img decoding=\"async\" src=\"https:\/\/newgensoft.com\/resources\/wp-content\/uploads\/sites\/6\/2026\/06\/Runki.jpg\" alt=\"Runki Goswami\" title=\"\" class=\"img-responsive speaker_picture\" width=\"80\" height=\"80\" loading=\"lazy\"\/>\n                          <h3 class=\"font-medium speaker_name\">Runki Goswami<\/h3>\n                          <p class=\"no-margin-bottom speaker_job_title\">CMO<\/p>\n                          <p class=\"no-margin-bottom speaker_company\">Newgen Software<\/p>\n                      <\/div>\n                <\/div>\n            <\/div>\n        <\/div>  \n      <\/div>\n    <\/section>\n\n\n<p class=\"wp-block-paragraph\">Specialty claims are notoriously complex, loaded with unstructured documents, compliance regulations, and fragmented content systems that slow down resolution. For specialty insurers, this translates to higher costs, frustrated policyholders, and delayed settlements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Several insurers are now changing that with the successful adoption of AI, specifically Agentic AI. Going beyond traditional automation,<a href=\"\/platform\/agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <strong>AI Agents<\/strong><\/a> are redefining how insurers handle specialty claims.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Presenting our latest podcast featuring <strong>Varun Ghai<\/strong>, Head of Europe Business, Newgen Software, <strong>Arno de Wever<\/strong>, Head of Commercial P&amp;C Insurance, AWS, and <strong>Runki Goswami<\/strong>, CMO, Newgen Software. Together, the leaders explore how AI and cloud-native low-code solutions are making specialty claims faster, smarter, and more customer-centric.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Key Takeaways for Insurance Decision Makers<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How AI-powered <strong>content and communication platforms<\/strong> accelerate claim settlement and enhance customer experience<\/li>\n\n\n\n<li><strong>The role of AI Agents, <\/strong>from intelligent triage to proactive compliance checks<\/li>\n\n\n\n<li><strong>Real-world use cases<\/strong> showcasing how Newgen and AWS help insurers streamline claims with AI-driven document workbenches, policyholder communication, and more<\/li>\n\n\n\n<li><strong>System integrations<\/strong> that connect NewgenONE ECM and CCM platforms with core systems like Guidewire<\/li>\n\n\n\n<li>How a <strong>cloud-native system <\/strong>can help insurers scale while staying compliant<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Why Listen?<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">AI-led orchestration will reshape claims over the next 3\u20135 years. If you\u2019re a claims leader, technology strategist, or innovation driver in specialty insurance, this discussion will guide you to achieve business goals, such as faster claims, better CX, and cost efficiencies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s time to start your agentic journey. Tune in now!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Specialty claims are notoriously complex, loaded with unstructured documents, compliance regulations, and fragmented content systems that slow down resolution. For specialty insurers, this translates to higher costs, frustrated policyholders, and delayed settlements. Several insurers are now changing that with the successful adoption of AI, specifically Agentic AI. Going beyond traditional automation, AI Agents are redefining [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":2143530867,"template":"","resources-topic":[],"resources-group":[406],"class_list":["post-2143530863","podcast","type-podcast","status-publish","has-post-thumbnail","hentry","resources-group-innovators-podcast"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI Agents at Work, Smarter Claims, Faster Outcomes - Newgen Resources (DX++)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/podcast-ai-agents-enabling-smarter-claims-faster-outcomes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Agents at Work, Smarter Claims, Faster Outcomes - Newgen Resources (DX++)\" \/>\n<meta property=\"og:description\" content=\"Specialty claims are notoriously complex, loaded with unstructured documents, compliance regulations, and fragmented content systems that slow down resolution. 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