{"id":2143531650,"date":"2026-07-08T10:19:05","date_gmt":"2026-07-08T04:49:05","guid":{"rendered":"https:\/\/newgensoft.com\/resources\/"},"modified":"2026-07-08T10:19:08","modified_gmt":"2026-07-08T04:49:08","slug":"case-study-brac-bank-transforms-its-end-to-end-banking-operations-with-newgen","status":"publish","type":"case-study","link":"https:\/\/newgensoft.com\/resources\/case-study-brac-bank-transforms-its-end-to-end-banking-operations-with-newgen\/","title":{"rendered":"BRAC Bank Transforms its End-to-end Banking Operations with Newgen"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\"><strong>About BRAC Bank<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The client is a leading financial institution based in Dhaka, Bangladesh, known for pioneering SME banking. It has a strong nationwide presence with around 9,000 employees and is the sole member of the Global Alliance for Banking on Values (GABV) from Bangladesh. Notably, it holds top ratings from leading domestic credit rating agencies and has been recognized by two prominent global credit rating agencies for its quality portfolio, strong capital base, stability, and steady growth trends.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>The Stumbling Blocks<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">BRAC bank faced several operational challenges, including manual and time-consuming processes, cumbersome file and folder management, and a lack of transparency and visibility across processes. Additionally, there was a need for process standardization and improved tracking and control of turnaround times at different steps. The client experienced inconsistencies in onboarding experiences. To address these issues, the client aimed to implement a comprehensive solution that could streamline processes, enhance transparency, and ensure a seamless and standardized onboarding experience.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>How Newgen Helped?<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Newgen understood BRAC bank\u2019s requirements and consolidated its overall banking processes. Newgen implemented its\u00a0online account opening solution\u00a0and\u00a0document management system\u00a0to eliminate manual workflows and\u00a0digitize end-to-end processes. The deployment enabled the client to overcome process inefficiencies and ensure smarter operations across processes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Read the complete case study to learn more about the core functionalities of the deployed solutions, 12 integrated modules, and business benefits achieved by BRAC bank.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>About BRAC Bank The client is a leading financial institution based in Dhaka, Bangladesh, known for pioneering SME banking. It has a strong nationwide presence with around 9,000 employees and is the sole member of the Global Alliance for Banking on Values (GABV) from Bangladesh. Notably, it holds top ratings from leading domestic credit rating [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":2143524602,"template":"","resources-topic":[86,455],"resources-group":[],"class_list":["post-2143531650","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","resources-topic-banking","resources-topic-brac-bank"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BRAC Bank Transforms its End-to-end Banking Operations with Newgen - Newgen Resources (DX++)<\/title>\n<meta name=\"description\" content=\"Read the complete case study to learn more about the core functionalities of the deployed solutions, 12 integrated modules, and business benefits achieved by BRAC bank.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/case-study-brac-bank-transforms-its-end-to-end-banking-operations-with-newgen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BRAC Bank Transforms its End-to-end Banking Operations with Newgen - 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