{"id":2143530166,"date":"2026-06-11T09:32:52","date_gmt":"2026-06-11T09:32:52","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/"},"modified":"2026-06-16T16:07:22","modified_gmt":"2026-06-16T10:37:22","slug":"case-study-dubai-based-emirati-holding-company-document-records-management","status":"publish","type":"case-study","link":"https:\/\/newgensoft.com\/resources\/case-study-dubai-based-emirati-holding-company-document-records-management\/","title":{"rendered":"A Dubai-based Emirati Holding Company Simplifies its Document and Records Management with Newgen"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>About the Customer<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our customer\u2014a Dubai-based Emirati corporation\u2014is a prominent player in the Middle East and North Africa. It owns the iconic Mall of the Emirates and franchise operations of the French hypermarket chain Carrefour. Established in 1992, the Emirati giant has an extensive portfolio of properties, including shopping malls, retail outlets, and over twelve hotels, contributing significantly to the region\u2019s economic landscape.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Stumbling Blocks<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The customer was bogged down with various operational challenges, including extended timelines and low workforce productivity, dependency on Physical Movement of Documents, and insecure access.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Newgen Streamlined the Customer\u2019s Document and Records Management<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Newgen deployed its DMS&nbsp;<strong>\u2013 Contextual Content Services (ECM)&nbsp;<\/strong>platform<strong>&nbsp;\u2013 and Records Management Solution (RMS)&nbsp;<\/strong>to streamline the end-to-end records lifecycle and ensure the integrity of the documents. Furthermore, there was a significant tractional growth and minimized TAT. Read the complete case study to gain detailed insights into other business benefits accrued by the customer and explore the core highlights of the implementation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>About the Customer Our customer\u2014a Dubai-based Emirati corporation\u2014is a prominent player in the Middle East and North Africa. It owns the iconic Mall of the Emirates and franchise operations of the French hypermarket chain Carrefour. Established in 1992, the Emirati giant has an extensive portfolio of properties, including shopping malls, retail outlets, and over twelve [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":2143524621,"template":"","resources-topic":[112,203,145,119,233,174],"resources-group":[],"class_list":["post-2143530166","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","resources-topic-contextual-content-services","resources-topic-contextual-content-services-platform","resources-topic-document-management","resources-topic-ecm","resources-topic-record-management-system","resources-topic-rms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A Dubai-based Emirati Holding Company Simplifies its Document and Records Management with Newgen - Newgen Resources (DX++)<\/title>\n<meta name=\"description\" content=\"A Dubai-based Emirati Holding Company Simplifies its Document and Records Management with Newgen\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/case-study-dubai-based-emirati-holding-company-document-records-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Dubai-based Emirati Holding Company Simplifies its Document and Records Management with Newgen - 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