{"id":2143529781,"date":"2026-06-10T07:05:30","date_gmt":"2026-06-10T07:05:30","guid":{"rendered":"https:\/\/newgensoft-v2.wordpoets.com\/resources\/"},"modified":"2026-06-10T09:31:20","modified_gmt":"2026-06-10T09:31:20","slug":"case-study-star-union-dai-ichi-life-insurance-orchestrates-operations-intelligently-with-newgen","status":"publish","type":"case-study","link":"https:\/\/newgensoft.com\/resources\/case-study-star-union-dai-ichi-life-insurance-orchestrates-operations-intelligently-with-newgen\/","title":{"rendered":"Star Union Dai-ichi Life Insurance Orchestrates Operations Intelligently with Newgen"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Know<\/strong>&nbsp;<strong>Our<\/strong>&nbsp;<strong>Customer<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Star Union Dai-ichi Life Insurance Co. Ltd. (SUD Life), formed as a joint venture between two of India\u2019s leading public sector banks and a prominent life insurer in Japan, has one of the largest life insurance distribution footprints in India.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To strengthen its market presence, SUD Life needed&nbsp;<strong>greater<\/strong>&nbsp;<strong>flexibility,<\/strong>&nbsp;<strong>faster<\/strong>&nbsp;<strong>turnaround,&nbsp;<\/strong><strong>and<\/strong>&nbsp;<strong>modern<\/strong>&nbsp;<strong>digital<\/strong>&nbsp;<strong>capabilities<\/strong>&nbsp;while preserving the stability of its existing policy administration environment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Shift with Newgen<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SUD Life adopted&nbsp;<strong><a href=\"https:\/\/newgensoft.com\/in\/platform\/process-automation\/business-rules-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Newgen\u2019s Business Rules Management System (BRMS)<\/a>,&nbsp;<\/strong>along with&nbsp;<strong>New Business and Underwriting solution,&nbsp;<\/strong>to enable more transparent decision-making and stronger orchestration across insurance processes. This empowered business users to define rules, configure workflows, and manage processes with minimal IT dependence.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How we Helped SUD Life<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A unified orchestration platform ensured consistent underwriting and cut operational costs<\/li>\n\n\n\n<li>Enabled business users to create, modify, and manage rules within minutes<\/li>\n\n\n\n<li>Provided a centralized, fully transparent rule repository<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Business Outcomes<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>85%<\/strong>\u00a0<strong>of<\/strong>\u00a0<strong>target<\/strong>\u00a0<strong>STP<\/strong>\u00a0achieved through ongoing rule optimisation, accelerating overall processing-optimization<\/li>\n\n\n\n<li><strong>64%<\/strong>\u00a0<strong>STP<\/strong>\u00a0<strong>in<\/strong>\u00a0<strong>credit<\/strong>\u00a0<strong>approval,<\/strong>\u00a0reducing manual underwriting effort<\/li>\n\n\n\n<li><strong>Nearly<\/strong>\u00a0<strong>70%<\/strong>\u00a0<strong>STP<\/strong>\u00a0<strong>for<\/strong>\u00a0<strong>retail,<\/strong>\u00a0enabling rapid policy decisions<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Download the case study to discover how SUD Life transformed insurance operations with Newgen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Know&nbsp;Our&nbsp;Customer Star Union Dai-ichi Life Insurance Co. Ltd. (SUD Life), formed as a joint venture between two of India\u2019s leading public sector banks and a prominent life insurer in Japan, has one of the largest life insurance distribution footprints in India. To strengthen its market presence, SUD Life needed&nbsp;greater&nbsp;flexibility,&nbsp;faster&nbsp;turnaround,&nbsp;and&nbsp;modern&nbsp;digital&nbsp;capabilities&nbsp;while preserving the stability of its existing [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":2143529859,"template":"","resources-topic":[335,334,122,333,212],"resources-group":[],"class_list":["post-2143529781","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","resources-topic-brms","resources-topic-business-rules-management-system","resources-topic-insurance","resources-topic-orchestrates-operations","resources-topic-underwriting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Star Union Dai-ichi Life Insurance Orchestrates Operations Intelligently with Newgen - Newgen Resources (DX++)<\/title>\n<meta name=\"description\" content=\"Star Union Dai-ichi Life Insurance Orchestrates Operations Intelligently with Newgen\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/newgensoft.com\/resources\/case-study-star-union-dai-ichi-life-insurance-orchestrates-operations-intelligently-with-newgen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Star Union Dai-ichi Life Insurance Orchestrates Operations Intelligently with Newgen - 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