Enhancing Customer Experience Across Insurance Vertical with NewgenONE Digital Transformation Platform
The digital world is faster, smarter, and more connected than ever. Manual, siloed, and paper-based processes are obstacles in the way of achieving operational excellence and a superior customer experience. Insurers, like you, need to be resilient and must react quickly to market disruptions. To thrive in today’s insurance industry landscape, you must adopt new-age technologies to streamline and orchestrate your end-to-end processes, from customer onboarding, policy issuance claims management to customer servicing.
Hear our experts from insurance space as they share detailed insights into the critical capabilities that you need to strengthen your technological infrastructure to deliver a superior customer experience:
- Robust process automation
- Rule-based engine
- Contextual analysis
- Seamless integration
- AI-powered chatbots
Furthermore, learn about NewgenONE—a cloud-based, low code digital transformation platform—that includes native process automation, content services, and communication management capabilities and how you can leverage it to build a truly digital workplace.
Key Points of Discussion
- New-age customers and their expectations
- Key challenges faced by insurers
- All about NewgenONE