Beyond Transactions: How Banks Can Build Lasting Connections with Consumers

Retail banking has witnessed a massive transformation. To ensure a smooth function, customer needs and expectations add an extra layer of intricacy to the complex retail banking environment.

Join us for an exciting webinar about the need for hyper-personalization in the digital era on March 8, 2024, at 12 PM (IST) | 2.30 PM (SGT/HKT).

Industry leaders, artificial intelligence (AI) experts, and banking pioneers will delve into the transformative strategies banks can adopt to deepen customer relationships. At the webinar, explore the cutting-edge approach to hyper-personalization, demonstrating how banks can leverage consumer data to identify opportunities for customer engagement while offering tailored product recommendations.

This session will also shed light on empowering the credit decision-making engine, a pivotal element in fostering customer trust and enhancing financial inclusivity. Whether you’re in banking, technology, or marketing, this webinar will equip you with actionable insights to revolutionize customer engagement and drive business growth.

The webinar will help you:

• Focus on hyper-personalization while identifying upsell and cross-sell opportunities, and product recommendations
• Focus on empowering the credit decision-making engine of banks
• Focus on integration with marketing ecosystem

Agenda

• Introduction
• Evolving consumer banking landscape and role of hyper-personalization
• Demo session
• Q&A and Conclusion