Newgen’s Support in Automation and Digitization of Stanbic IBTC Bank

In conversation with Mr. Wole Adeniyi, Executive Director, Operations, Stanbic IBTC

Mr. Wole Adeniyi is the Executive Director of Operations at Stanbic IBTC Bank—an end-to-end financial solutions provider. He discusses the bank’s need for digital transformation in critical, back-office areas: (1) enriching the customer experience, (2) ensuring that the bank is 100% compliant, and (3) increasing financial inclusion.

Stanbic IBTC Bank is striving to extend financial inclusion to those “at the bottom of the pyramid” who do not have access to financial services because they are living in remote locations. He details the ways in which Newgen’s support in automation and digitization will help Stanbic IBTC Bank reach their goal of bringing in 10,000 new clients per year, specifically from traditionally financially excluded areas.