Blue Print for Digital Transformation – by Howard Gordon, National Commercial Bank, Jamaica
By Mr Howard Gordon, Sr. GM Group Operations and Technology, National Commercial Bank Jamaica
In this video, Mr. Howard Gordon, Sr. GM Group Operations and Technology, National Commercial Bank Jamaica talks about his experience with Newgen as a technology partner.
Mr. Gordon talks about how Newgen digitized their SWIFT processing, regulatory compliance, FATCA, insurance claims processing, and customer onboarding. He further explains how Newgen provided a digital ecosystem to interact and integrate with their vendors for overall seamless customer experience.