Blue Print for Digital Transformation – by Howard Gordon, National Commercial Bank, Jamaica

In this video, Mr. Howard Gordon, Sr. GM Group Operations and Technology, National Commercial Bank Jamaica talks about his experience with Newgen as a technology partner.

Mr. Gordon talks about how Newgen digitized their SWIFT processing, regulatory compliance, FATCA, insurance claims processing, and customer onboarding. He further explains how Newgen provided a digital ecosystem to interact and integrate with their vendors for overall seamless customer experience.