VIDEO

Blue Print for Digital Transformation in Banking

By Mr Howard Gordon, Sr. GM Group Operations and Technology, National Commercial Bank Jamaica

In this video, Mr. Howard Gordon, Sr. GM Group Operations and Technology, National Commercial Bank Jamaica talks about his experience with Newgen as a technology partner.

Mr. Gordon talks about how Newgen digitized their SWIFT processing, regulatory compliance, FATCA, insurance claims processing, and customer onboarding. He further explains how Newgen provided a digital ecosystem to interact and integrate with their vendors for overall seamless customer experience.