The Law Society of Singapore was established under the Legal Profession Act in 1967. They provide criminal legal assistance to those unable to afford a lawyer. In their mission to ensure accessible justice efficiently, the client encountered several challenges including manual and repetitive work, long processing time, monitoring and tracking issues, no centralized data, bottlenecks in intradepartmental information flow and approval issues among others. To enable automation and streamline the application process for CLAS, The Law Society partnered with Newgen.

Download this case study to get insights how The Law Society leveraged Newgen’s Legal Case Management Solution to achieve:

  • Paperless work environment
  • Better visibility and control across processes
  • Reduced turnaround time
  • Better compliance

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