Established in 1827, this law firm is considered to be one of the pioneers in Intellectual Property (IP) law in India. Catering to more than 8000 clients in over 70 countries, the firm was looking for an intelligent case management system to help ensure timely and smooth service to clients.

They wanted a system that would manage their business matters and information related to the clients, and also allow attorneys to schedule and allocate work in a more efficient manner. Read this Case Study to know how our Legal Case Management implementation helped the firm achieve the following goals:

  • Customer-centric approach and improved invoice processing
  • Ensuring optimal resource utilization and higher productivity
  • Greater visibility on every task and increased transparency for the client
  • Easier and more accurate assessments of workload
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