Case Study: eGov Implementation in an Indian State Government Department

CASE STUDY

eGov Implementation in an Indian State Government Department

About the Customer

This state government department decided to partner with Newgen to automate processes across other state departments to promote e-governance.

Barriers to Growth

There was a high rate of errors due to manual and paper intensive processes.  Most of the state departments lacked a centralized repository to maintain records. Therefore the client realized the need to digitize its operations with automated workflow processes.

Digitalization with Newgen

Download the case study to see how the client implemented Newgen’s integrated workflow and document management system to achieve paperless administration, seamless archival and quick access.

 

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