Case Study: ECM Implementation for a Leading Oil Company

CASE STUDY

ECM Implementation for a Leading Oil Company

About the Client

The India-based oil and gas giant is one of the largest commercial oil companies that plays a significant role in the socio-economic development of the country.

Challenges Faced by the Client

The client had automated several processes, but the processes were not integrated with the existing legacy system and thus, it led to longer cycle times and increased manual intervention. It was difficult for them to manage document versions and ownership. These challenges collectively
complicated the review process within the organization.

How Newgen Helped

The client chose Newgen’s ECM and BPM product suite, to streamline the flow of content across the organization. The implementation helped improve their process efficiency by ensuring better tracking and control over documents.

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