Case Study: ECM Implementation at Citizen Register helps Digitize Legacy Documents and Streamline Citizenship

CASE STUDY

ECM Implementation at Citizen Register helps Digitize Legacy Documents and Streamline Citizenship

Organizational Overview 

This Citizen Register was established to help maintain a systematic list of the residents of a particular state and ensure migrants own legally valid identity proofs.

Barriers to Growth 

Transliteration of legacy data from the citizen documents was a major challenge faced by the Register. The project had to adhere to a stringent timeline, thereby making it essential to find an Enterprise Content Management (ECM) system suited to the Register’s needs.

How Newgen Helped Transform Processes

Read this case study to find out how Newgen’s ECM system, composed of OmniScan, OmniDocs, and iBPS helped the Register digitize legacy documents, ensure improved reporting and monitoring, and reduce turnaround time for processing of certificates.

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