Digital Transformation of Retail Lending Process in a Dutch Financial Institution
About the Customer
The client is a Netherlands based financial institution offering services to individuals and businesses for over two decades.
Barriers to Growth
The financial institution had a legacy system that was difficult to change or integrate with. This had an adverse impact on their retail lending operations. It also made it difficult for the client to evolve with changing market conditions and customer needs.
How Newgen Helped
Not only did Newgen’s solution help the client integrate with their legacy system, it also helped them achieve their long term business goals of sustainable growth and adaptability.