An Indian Government Agency Ensures Business Continuity with Newgen’s eGov suite
The client is a wholly-owned Government of India organization. They had implemented Newgen’s eGov suite to streamline and manage their correspondences, documents, and workflows.
Client’s Requirement at the Time of this Unprecedented Crisis Situation
In light of the recent COVID-19 pandemic, the client needed to ensure business continuity and maintain the speed and quality of their services. This required them to shift operations online and make the servers available in the public environment while maintaining information security.
Download the case study to know how Newgen’s team reconfigured the system within 24 hours while following security measures and adhering to protocols.