Case Study

One of the Largest International Franchise Operators in EMEA Automates its Accounts Payable and Receivable Processes with Newgen

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An EMEA-based international franchise operator with multiple consumer retail brands was looking to standardize its accounts payable (AP) and accounts receivables (AR) processes across different geographies to improve organizational efficiency.

Operational Bottlenecks

The organization faced difficulty in managing a high volume of paper-based invoices. The documents were subject to a lot of physical movement across different countries. This often resulted in duplicity of work, erroneous payments, and high turnaround time (TAT). The company realized the need to digitize the invoicing process and enable paperless processing.

How Newgen Helped

Using Newgen’s intelligent process automation (BPM), the client centralized its invoices across 4,500+ branches. Now, the invoices received at any location are captured and their scanned images are sent to the central processing site for further processing. The relevant data and information from the invoices are extracted and indexed. And, the invoices are then sent for approval.
To enable seamless processing, Newgen’s system is integrated with the client’s internal inventory management system.