Account Opening Process Automation for Leading Public Sector Bank

Download this case study for insights how Newgen’s BPM based Account Opening Solution successfully turned things around for the client.

The client is a leading public-sector bank in India. They were witnessing exponential growth which was accompanied by certain challenges. Their account-opening environment grew more complicated, Bank users were facing -great difficulty to maintain updated customer data in the core system, maintain physical copies of Account Opening forms in Branches and retrieve them when required was time-consuming, to say the least. The client partnered with Newgen to simplify their Account Opening Process.

Benefits achieved:

• Quick retrieval of data and document images
• Data accuracy
• Improved turnaround time
• Expedited approval process through built-in workflow
• Client confidentiality through robust security
• Future-ready solution