Case Study

A Leading Middle Eastern Bank Modernizes its Commercial Loan Origination Process with Newgen

About the Customer

The customer is one of the leading Islamic banks in the Middle East. It offers a full range of financial products and services, including business finance products, retail banking products, and investment products.

Challenges Faced

The bank faced various difficulties in managing the high influx of loan applications. Due to the complexities involved in processing loans using the existing system, the turnaround time (TAT) was high. Furthermore, the rigid core banking system and disjointed systems adversely impacted the overall process.

Outcome of the Implementation

Download the complete case study to gain insights into the scale of implementation and learn how the customer enhanced agility in its business operations, improved compliance adherence, maximized operational efficiencies, and more.


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