Our OmniOMS platform enables you to generate highly personalized batch, interactive and on-demand communications. It allows job-based output generation (print or e-mail) and scheduling of output cycles based on your customers' preferences. Also, it enables you to generate consistent communications in real-time by leveraging an exhaustive gallery of templates and information from multiple applications & enterprise systems.
- Generate high-volume batch communications through structured output engine
- Leverage interactive editor for controlled document generation for one to one correspondences
- On-demand document generation for generating documents in real-time. Integrate with business systems, websites, mobile app and directly generate documents
- Integrate with back-end legacy systems for generating documents with consolidated customers’ data
- Faster Interactive Correspondence
Allow users to respond faster to customer queries by generating letters/ communications in real-time with access to all the customer information
- Real-time On-Demand Generation
Instantly generate communications from website, mobile or business applications as per user needs
- Batch Generation
Enable job-based scheduling for output generation for communications such as Bills, Financial Statements, Policies and others
- Personalized Communications
Generate relevant, targeted communications based on customers’ profile
Case Study: Newgen CCM Solution Implementation for Leading Bank in India
Learn how Newgen helped a bank with customer communication management that is among the first of the new-generation private-sector banks.
Join Craig Le Clair, Vice President & Principal Analyst at Forrester Research Inc to know more about Customer Communication Management.