Communication Distribution - Communication Distribution


Communication Distribution

Deliver Commuications through Customers' Preferred Channel and Improve Effectiveness

Communication Distribution -

Our dynamic distribution engine enables you to engage customers through their preferred communication channel. With the platform's extensive integration capabilities and readymade adaptors, it allows you to deliver communications across multiple channels. Further, its advanced tracking capabilities helps track and manage the non receipt of communications sent through e-mail and mail.


Communication Distribution -  -

Key Features

  • Facilitate multiple channel distribution through e-mail, print, web, social media, push notifications or SMS
  • Allow rule-based distribution to ensure customers receive communications through their preferred channel
  • Enable parallel distribution of documents. Setup parallel cycles to send out documents through different channels at the same time
  • Track bounced emails and define corrective actions. Notify failed mail communications through emails
  • Integrate the suite with any third-party archival system to store and access documents

Key Benefits

  • Extend Reach to Customers
    Enhance customer experience by delivering the message at the right time through their preferred channel with a single centralized system
  • Ensure Timely Delivery
    Reduce turnaround time to distribute documents through parallel distribution
  • Secure Archival
    Easy and secure archival of communications, with no scripting required
Communication Distribution -  -

Case Study: A New Age Bank in South Asia Redefines Customer Experience

Know how the bank enhanced their customer experience by streamlining the customer communication process from generation to delivery.


Communication Distribution - The COO’s Role in Share of Wallet

The COO’s Role in Share of Wallet

Delivering value to existing customers is one of the primary responsibilities for a COO.


Communication Distribution - Four-Fold CIO Strategy for a Truly Digital Enterprise

Four-Fold CIO Strategy for a Truly Digital Enterprise

Decode a strategy that helps you build a connected enterprise.